George Washington University
Director of SMHS Registration, Records and Academic Affairs
🇺🇸
Hybrid - Washington, DC
🕑
Full-Time
💰
$77K - $112K
💻
Other
🗓️
June 22nd, 2026
FERPA
Edtech.com's Summary
George Washington University is hiring a Director of SMHS Registration, Records and Academic Affairs. The Director manages the strategic direction and administration of registration services, student academic records, and academic affairs operations for the School of Medicine and Health Sciences, providing leadership to staff and ensuring compliance with regulations and institutional policies.
Highlights
- Lead and supervise registration, records, and academic affairs staff.
- Oversee student registration activities, grade recording, course enrollment changes, and compliance with FERPA.
- Manage student academic records security, retention, audits, and reporting.
- Support curriculum management, faculty grade submissions, and academic policy administration.
- Generate reports on enrollment, retention, graduation, and compliance with accreditation standards.
- Serve as primary contact for students and faculty regarding registration and academic affairs processes.
- Experience preferred with registrar functions, records management, and higher education administration.
- Familiarity with student information systems such as Ellucian, and Microsoft Office tools is desired.
- Minimum qualifications: Bachelor’s degree plus 8 years relevant experience, or Master’s degree plus 6 years relevant experience.
- Hiring range: $76,921.10 - $111,604.15 annually.
Director of SMHS Registration, Records and Academic Affairs Full Description
Director of SMHS Registration, Records and Academic Affairs
Please see Special Instructions for more details.
Employer will not sponsor for employment Visa status
Posting Details
I. JOB OVERVIEW
Job Description Summary: | The Director of SMHS Registration, Records and Academic Affairs is responsible for the strategic direction, administration, and continuous improvement of registration services, student academic records, and core academic affairs operations within the School of Medicine and Health Sciences (SMHS). This position ensures the integrity, security, and compliance of student records; oversees efficient and student-centered registration processes; and supports institutional academic policies and operational priorities.
The Director serves as a key administrative leader and collaborative partner to academic leadership, faculty, and administrative departments. The role supervises assigned staff, manages critical annual cycles and deadlines, and advances service excellence through process improvement, data-informed decision-making, and regulatory compliance.
Essential Duties and Responsibilities;
Leadership and Administration
Provide leadership, supervision, training, and performance management for registration, records, and academic affairs staff. Establish academic affairs service goals, priorities, workflows, and service standards. Recommend and implement process improvements, policies, and procedures to enhance operational efficiency. Develop documentation, internal controls, and service metrics. Manage office operations, calendars, deadlines, and annual cycles related to academic administration.
Registration and Enrollment Services
Direct all student registration activities, including course enrollment adds/drops, recording and reporting of grades, withdrawals, leave of absence, and status changes. Maintain accurate student enrollment records and ensure timely processing of registration transactions. Coordinate academic calendars, registration timelines, and student communication regarding enrollment processes. Resolve complex registration issues in collaboration with students, faculty, advisors, and administrators.
Student Records and Compliance
Oversee the maintenance, security, retention, and integrity of student academic records. Ensure confidentiality and compliance with FERPA and all applicable institutional, state, federal, and accreditor regulations. Manage recording and reporting of grades, transcript production, enrollment verifications and tracking of enrollment status changes, degree audits, graduation clearance, certifications, and records requests. Conduct regular audits of student records, enrollment data, and academic standing.
Academic Affairs Operations
Support curriculum and course management processes, including bulletin updates, course changes, and scheduling coordination. Coordinate faculty submissions of grades and ensure timely grade processing. Support academic policies and procedures related to progression, probation, dismissal, reinstatement, honors, and graduation. Prepare materials and provide operational support for academic committees, meetings, and governance processes. Assist leadership with implementation of academic initiatives and strategic priorities.
Reporting and Data Management
Generate recurring and ad hoc reports related to enrollment, retention, graduation, academic performance, and compliance. Maintain data accuracy within student information systems and related platforms. Analyze trends and provide recommendations based on operational and student data. Support accreditation reviews, audits, and institutional reporting requirements.
Student and Faculty Support
Serve as a primary point of contact for students and faculty regarding registration, academic records, and academic affairs processes. Provide clear guidance on policies, deadlines, forms, and procedures. Deliver high-quality customer service with professionalism and responsiveness. Support onboarding, orientation, and graduation-related administrative processes. Organize and manage health science graduation activities.
Performs other work-related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related.
Minimum Qualifications: | Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 8 years of relevant professional experience, or, a Master’s degree or higher in a relevant area of study plus 6 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications: | Progressive experience (3+ years) in registrar functions, records management, academic affairs, higher education administration, or related field is desired. Experience in health sciences, graduate, or professional education environments is desired. Experience supporting accreditation, compliance reviews, or governance committees is preferred. Experience with process redesign and workflow automation is desired. Experience with student information systems, such as Ellucian, databases, and Microsoft Office or equivalent tools is desired. Supervisory or team leadership experience. Strong knowledge of student records practices, FERPA, and academic administrative
processes. Excellent organizational, analytical, written, and interpersonal communication skills. Ability to manage multiple priorities, deadlines, and confidential matters with
discretion.
Hiring Range | $76,921.10 - $111,604.15
GW Staff Approach to Pay | How is pay for new employees determined at GW?
The Director serves as a key administrative leader and collaborative partner to academic leadership, faculty, and administrative departments. The role supervises assigned staff, manages critical annual cycles and deadlines, and advances service excellence through process improvement, data-informed decision-making, and regulatory compliance.
Essential Duties and Responsibilities;
Leadership and Administration
Provide leadership, supervision, training, and performance management for registration, records, and academic affairs staff. Establish academic affairs service goals, priorities, workflows, and service standards. Recommend and implement process improvements, policies, and procedures to enhance operational efficiency. Develop documentation, internal controls, and service metrics. Manage office operations, calendars, deadlines, and annual cycles related to academic administration.
Registration and Enrollment Services
Direct all student registration activities, including course enrollment adds/drops, recording and reporting of grades, withdrawals, leave of absence, and status changes. Maintain accurate student enrollment records and ensure timely processing of registration transactions. Coordinate academic calendars, registration timelines, and student communication regarding enrollment processes. Resolve complex registration issues in collaboration with students, faculty, advisors, and administrators.
Student Records and Compliance
Oversee the maintenance, security, retention, and integrity of student academic records. Ensure confidentiality and compliance with FERPA and all applicable institutional, state, federal, and accreditor regulations. Manage recording and reporting of grades, transcript production, enrollment verifications and tracking of enrollment status changes, degree audits, graduation clearance, certifications, and records requests. Conduct regular audits of student records, enrollment data, and academic standing.
Academic Affairs Operations
Support curriculum and course management processes, including bulletin updates, course changes, and scheduling coordination. Coordinate faculty submissions of grades and ensure timely grade processing. Support academic policies and procedures related to progression, probation, dismissal, reinstatement, honors, and graduation. Prepare materials and provide operational support for academic committees, meetings, and governance processes. Assist leadership with implementation of academic initiatives and strategic priorities.
Reporting and Data Management
Generate recurring and ad hoc reports related to enrollment, retention, graduation, academic performance, and compliance. Maintain data accuracy within student information systems and related platforms. Analyze trends and provide recommendations based on operational and student data. Support accreditation reviews, audits, and institutional reporting requirements.
Student and Faculty Support
Serve as a primary point of contact for students and faculty regarding registration, academic records, and academic affairs processes. Provide clear guidance on policies, deadlines, forms, and procedures. Deliver high-quality customer service with professionalism and responsiveness. Support onboarding, orientation, and graduation-related administrative processes. Organize and manage health science graduation activities.
Performs other work-related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related.
Minimum Qualifications: | Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 8 years of relevant professional experience, or, a Master’s degree or higher in a relevant area of study plus 6 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications: | Progressive experience (3+ years) in registrar functions, records management, academic affairs, higher education administration, or related field is desired. Experience in health sciences, graduate, or professional education environments is desired. Experience supporting accreditation, compliance reviews, or governance committees is preferred. Experience with process redesign and workflow automation is desired. Experience with student information systems, such as Ellucian, databases, and Microsoft Office or equivalent tools is desired. Supervisory or team leadership experience. Strong knowledge of student records practices, FERPA, and academic administrative
processes. Excellent organizational, analytical, written, and interpersonal communication skills. Ability to manage multiple priorities, deadlines, and confidential matters with
discretion.
Hiring Range | $76,921.10 - $111,604.15
GW Staff Approach to Pay | How is pay for new employees determined at GW?
Healthcare Benefits
GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.
GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.
II. JOB DETAILS
Campus Location: | Foggy Bottom, Washington, D.C.
College/School/Department: | School of Medicine and Health Sciences (SMHS)
Family | Enrollment Services
Sub-Family | Registration
Stream | Management
Level | Level 3
Full-Time/Part-Time: | Full-Time
Hours Per Week: | 40
Work Schedule: | Monday – Friday, 8:00AM-5:30PM, may require occasional evenings, weekends, or peak- period hours
Will this job require the employee to work on site? | Yes
Employee Onsite Status | Hybrid
Telework: | Yes
Required Background Check: | Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants: | Employer will not sponsor for employment Visa status
Internal Applicants Only? | Yes (University Wide)
Posting Number: | S014253
Job Open Date: |
Job Close Date: |
If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until: |
Background Screening | Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement: | The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
College/School/Department: | School of Medicine and Health Sciences (SMHS)
Family | Enrollment Services
Sub-Family | Registration
Stream | Management
Level | Level 3
Full-Time/Part-Time: | Full-Time
Hours Per Week: | 40
Work Schedule: | Monday – Friday, 8:00AM-5:30PM, may require occasional evenings, weekends, or peak- period hours
Will this job require the employee to work on site? | Yes
Employee Onsite Status | Hybrid
Telework: | Yes
Required Background Check: | Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants: | Employer will not sponsor for employment Visa status
Internal Applicants Only? | Yes (University Wide)
Posting Number: | S014253
Job Open Date: |
Job Close Date: |
If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until: |
Background Screening | Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement: | The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Are you a current GW employee?
- Yes
- No
- * If you are a current staff or research employee at The George Washington University, have you successfully completed your Introductory Employment Period (IEP)? The Introductory Employment Period (IEP) at George Washington University for non-faculty benefitted staff and research positions lasts for 90 days from the hire date into the position. Employees in their IEP are not eligible to apply for other internal university staff and research positions until the IEP is complete.
- Yes
- No
- Not Applicable (Not a GW employee in a benefit eligible position)
- * What is your highest level of education?
- High School Diploma/GED
- Bachelor's Degree
- Master's Degree
- PhD/MD
- Other
- * What is your salary range expectation?
(Open Ended Question)
Documents needed to Apply
Required Documents
- Resume
- Cover Letter
Optional Documents
Human Resource
Management & Development
Management & Development
2013 H Street, NW, 3rd Floor
Washington, DC 20006
Phone: 202-994-8500
Fax: 202-994-9680
Email: [email protected]
Recognition_Toolkit
Talent@GWLogin
Washington, DC 20006
Phone: 202-994-8500
Fax: 202-994-9680
Email: [email protected]
Recognition_Toolkit
Talent@GWLogin
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