University of Texas at Arlington
Director of Student Accounts
🇺🇸
Arlington, TX
🕑
Full-Time
💰
TBD
💻
Finance
🗓️
March 12th, 2026
Edtech.com's Summary
The University of Texas at Arlington is hiring a Director of Student Accounts. The director will provide strategic leadership and operational oversight for student accounts and payment systems, ensuring accurate and efficient management of tuition, fees, and related financial transactions while collaborating with campus partners. This role supports the university's administrative and academic missions by managing billing, collections, reconciliation, and reporting of student accounts within a regulated public environment.
Highlights
- Lead and manage student accounts and cashiering operations aligned with institutional goals.
- Develop and improve policies and internal controls for billing, collections, refunds, and receivables.
- Oversee accurate billing and collection of tuition, fees, housing, third-party billing, and account reconciliation.
- Ensure compliance with federal, state, and institutional regulations and coordinate audits.
- Manage student information and financial systems; collaborate on system enhancements and automation.
- Deliver responsive customer service working closely with Financial Aid, Registrar, Enrollment Management, and other campus departments.
- Bachelor’s degree in accounting, finance, business administration, or related field required; master’s preferred.
- Significant experience in student accounts, bursar, accounting, or financial operations with supervisory and budget management experience.
- Knowledge of accounting principles, internal controls, financial systems, and higher education regulatory requirements.
- Salary commensurate with qualifications and experience; benefits eligible.
Director of Student Accounts Full Description
Director of Student Accounts
Please see Special Instructions for more details.
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
Posting Details
Position Information
Posting Number | S06595P
Position Title | Director of Student Accounts
Department | Business Services
Location | Arlington
Position Status | Full-time
Work Schedule | Monday – Friday; 8:00am – 5:00pmMay be required to travel.
Salary | Salary is commensurate based on qualifications and relevant experience.
Pay Basis | Monthly
Job Summary | The Director of Student Accounts provides strategic leadership and operational oversight for the University’s student accounts and payment systems at a public research university. This role ensures the accuracy, integrity, and efficiency of all tuition, fee, and related financial transactions while delivering high‑quality service to students, families, and campus partners.
The Director plays a vital role in supporting the University’s administrative, academic, and student service missions through the timely and accurate billing, collection, reconciliation, and reporting of student accounts, including third‑party sponsored student billing. This role operates within a highly regulated public environment and collaborates extensively with campus partners to support student access, success, and institutional fiscal stewardship.
Essential Duties and Responsibilities | Strategic Leadership & Management Provide vision, leadership, and strategic direction for student accounts and cashiering operations in alignment with institutional goals. Develop, implement, and continuously improve policies, procedures, and internal controls related to billing, collections, sponsored students, refunds, and receivables. Lead, mentor, and evaluate professional and support staff, fostering a culture of accountability, service excellence, and continuous improvement. Participate in cross‑functional collaborations related to enrollment, financial aid, registration, and student success initiatives. Student Accounts & Billing Operations Oversee the accurate and timely assessment, billing, and collection of tuition, fees, housing, and other student charges. Ensure proper reconciliation of student accounts, cashiering activity, and related general ledger entries. Oversee third‑party sponsored student billing, including government agencies, research sponsors, employer reimbursement programs, and external partners. Oversee accounts receivable functions, including payment plans, collections, refunds, and write‑offs in accordance with public sector policies and best practices.Compliance, Controls, & Risk Management Ensure compliance with applicable federal, state, and institutional regulations, policies, and audit requirements. Maintain strong internal controls to safeguard institutional assets and ensure financial accuracy and integrity. Serve as a key point of contact for internal and external audits related to student accounts and cashiering functions. Support institutional reporting requirements and public disclosures related to student financial activity.Systems, Reporting & Process Improvement Oversee the effective use of student information systems and financial systems related to student accounts and cashiering. Collaborate with Information Technology and other stakeholders on system enhancements, testing, and implementations. Analyze operational and financial data to identify trends, assess risk, and inform policy and process improvements. Advance automation, efficiency, and modernization efforts to enhance accuracy and the student experience at scale.Customer Service & Campus Collaboration Ensure delivery of responsive, accurate, and student‑centered service to a diverse population of students, families, faculty, and staff. Collaborate closely with Financial Aid, Registrar, Enrollment Management, Housing, and Accounting to support seamless student service delivery. Support equity and access initiatives by ensuring transparent, fair, and consistent application of billing and collection practices.
Minimum Qualifications | Bachelor’s degree in accounting, finance, business administration, or a related field. Significant progressive experience in student accounts, bursar, accounting, or financial operations, preferably in higher education. Demonstrated experience managing staff, budgets, and complex operational workflows. Strong knowledge and experience of accounting principles, internal controls, and financial systems.
Preferred Qualifications | Master’s degree in a related field. Experience with enterprise student information systems and cashiering platforms. Experience with third‑party sponsored billing and complex receivables environments. Knowledge and experience in higher education regulatory and compliance requirements.
Knowledge, Skills and Abilities | Strong leadership, organizational, and problem‑solving skills. High attention to detail with the ability to manage multiple priorities and deadlines. Excellent communication and interpersonal skills with a commitment to customer service. Ability to analyze data, interpret trends, and make informed recommendations. Demonstrated commitment to ethical practices, confidentiality, and financial integrity.
Other Requirements |
Workplace and Eligibility Conditions |
Benefits Eligible | Yes
Benefits at UTA | We are proud to offer a comprehensive benefits package to all our employees at the University.
https://www.uta.edu/hr/employee-benefits
To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.php
CBC Requirement | It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.
This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA-48. By assuming this position, and if you have access to critical infrastructure, you authorize the University to conduct routine background checks.
EEO Statement | It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.
University Information | The University of Texas at Arlington (UTA) is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. As a comprehensive teaching, research, and public service institution, UTA is dedicated to the advancement of knowledge through scholarship and creative work. With an enrollment of more than 42,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution and nationally recognized for its commitment to student success and service. It ranks No. 5 in Military Times’ “Best for Vets: Colleges” and is the top university in North Texas for its graduates’ salaries (The Wall Street Journal). UTA is designated as both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and is No. 6 for undergraduate ethnic diversity in the United States (U.S. News & World Report, 2023). With a global alumni network of approximately 280,000 – including leaders at many of the 24 Fortune 500 companies headquartered in North Texas – UTA contributes an estimated $29 billion annually to the Texas economy.
UTA is expanding its regional footprint by building a regional campus, called UTA West, in Parker County on the far west side of Fort Worth. It is scheduled to open in fall 2028. This initiative aligns with the university’s strategic growth and commitment to serving the broader community. Furthermore, UTA has launched the RISE 100 initiative, aiming to recruit 100 new tenure-system faculty to strengthen its research enterprise and leadership in key academic areas. Learn more at https://www.uta.edu/administration/president/strategic-plan/rise100.
This is an exciting time to join UTA and contribute to its bold vision for the future.
ADA Accommodations | The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email ADADocs@uta.edu.
Position Title | Director of Student Accounts
Department | Business Services
Location | Arlington
Position Status | Full-time
Work Schedule | Monday – Friday; 8:00am – 5:00pmMay be required to travel.
Salary | Salary is commensurate based on qualifications and relevant experience.
Pay Basis | Monthly
Job Summary | The Director of Student Accounts provides strategic leadership and operational oversight for the University’s student accounts and payment systems at a public research university. This role ensures the accuracy, integrity, and efficiency of all tuition, fee, and related financial transactions while delivering high‑quality service to students, families, and campus partners.
The Director plays a vital role in supporting the University’s administrative, academic, and student service missions through the timely and accurate billing, collection, reconciliation, and reporting of student accounts, including third‑party sponsored student billing. This role operates within a highly regulated public environment and collaborates extensively with campus partners to support student access, success, and institutional fiscal stewardship.
Essential Duties and Responsibilities | Strategic Leadership & Management Provide vision, leadership, and strategic direction for student accounts and cashiering operations in alignment with institutional goals. Develop, implement, and continuously improve policies, procedures, and internal controls related to billing, collections, sponsored students, refunds, and receivables. Lead, mentor, and evaluate professional and support staff, fostering a culture of accountability, service excellence, and continuous improvement. Participate in cross‑functional collaborations related to enrollment, financial aid, registration, and student success initiatives. Student Accounts & Billing Operations Oversee the accurate and timely assessment, billing, and collection of tuition, fees, housing, and other student charges. Ensure proper reconciliation of student accounts, cashiering activity, and related general ledger entries. Oversee third‑party sponsored student billing, including government agencies, research sponsors, employer reimbursement programs, and external partners. Oversee accounts receivable functions, including payment plans, collections, refunds, and write‑offs in accordance with public sector policies and best practices.Compliance, Controls, & Risk Management Ensure compliance with applicable federal, state, and institutional regulations, policies, and audit requirements. Maintain strong internal controls to safeguard institutional assets and ensure financial accuracy and integrity. Serve as a key point of contact for internal and external audits related to student accounts and cashiering functions. Support institutional reporting requirements and public disclosures related to student financial activity.Systems, Reporting & Process Improvement Oversee the effective use of student information systems and financial systems related to student accounts and cashiering. Collaborate with Information Technology and other stakeholders on system enhancements, testing, and implementations. Analyze operational and financial data to identify trends, assess risk, and inform policy and process improvements. Advance automation, efficiency, and modernization efforts to enhance accuracy and the student experience at scale.Customer Service & Campus Collaboration Ensure delivery of responsive, accurate, and student‑centered service to a diverse population of students, families, faculty, and staff. Collaborate closely with Financial Aid, Registrar, Enrollment Management, Housing, and Accounting to support seamless student service delivery. Support equity and access initiatives by ensuring transparent, fair, and consistent application of billing and collection practices.
Minimum Qualifications | Bachelor’s degree in accounting, finance, business administration, or a related field. Significant progressive experience in student accounts, bursar, accounting, or financial operations, preferably in higher education. Demonstrated experience managing staff, budgets, and complex operational workflows. Strong knowledge and experience of accounting principles, internal controls, and financial systems.
Preferred Qualifications | Master’s degree in a related field. Experience with enterprise student information systems and cashiering platforms. Experience with third‑party sponsored billing and complex receivables environments. Knowledge and experience in higher education regulatory and compliance requirements.
Knowledge, Skills and Abilities | Strong leadership, organizational, and problem‑solving skills. High attention to detail with the ability to manage multiple priorities and deadlines. Excellent communication and interpersonal skills with a commitment to customer service. Ability to analyze data, interpret trends, and make informed recommendations. Demonstrated commitment to ethical practices, confidentiality, and financial integrity.
Other Requirements |
Workplace and Eligibility Conditions |
Benefits Eligible | Yes
Benefits at UTA | We are proud to offer a comprehensive benefits package to all our employees at the University.
https://www.uta.edu/hr/employee-benefits
To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.php
CBC Requirement | It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.
This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA-48. By assuming this position, and if you have access to critical infrastructure, you authorize the University to conduct routine background checks.
EEO Statement | It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.
University Information | The University of Texas at Arlington (UTA) is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. As a comprehensive teaching, research, and public service institution, UTA is dedicated to the advancement of knowledge through scholarship and creative work. With an enrollment of more than 42,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution and nationally recognized for its commitment to student success and service. It ranks No. 5 in Military Times’ “Best for Vets: Colleges” and is the top university in North Texas for its graduates’ salaries (The Wall Street Journal). UTA is designated as both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and is No. 6 for undergraduate ethnic diversity in the United States (U.S. News & World Report, 2023). With a global alumni network of approximately 280,000 – including leaders at many of the 24 Fortune 500 companies headquartered in North Texas – UTA contributes an estimated $29 billion annually to the Texas economy.
UTA is expanding its regional footprint by building a regional campus, called UTA West, in Parker County on the far west side of Fort Worth. It is scheduled to open in fall 2028. This initiative aligns with the university’s strategic growth and commitment to serving the broader community. Furthermore, UTA has launched the RISE 100 initiative, aiming to recruit 100 new tenure-system faculty to strengthen its research enterprise and leadership in key academic areas. Learn more at https://www.uta.edu/administration/president/strategic-plan/rise100.
This is an exciting time to join UTA and contribute to its bold vision for the future.
ADA Accommodations | The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email ADADocs@uta.edu.
Posting Detail Information
Number of Vacancies | 1
Open Until Filled |
Minimum Number of References Required | 3
Maximum Number of References Accepted | 3
Special Instructions to Applicants | Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
Open Until Filled |
Minimum Number of References Required | 3
Maximum Number of References Accepted | 3
Special Instructions to Applicants | Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
Requirement Questions
Required fields are indicated with an asterisk (*).
- * What is the highest level of education attained?
- GED
- High School Diploma
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- PhD or equivalent
- * How many years of experience do you have working in higher education?
- None/less than 1 year
- 2 to 3 years
- 4 to 5 years
- 6 years or more
- * How many years of professional experience do you have in the related field?
- None/less than 2 years
- 2 to 3 years
- 4 to 5 years
- 6 years or more
- * How many years' experience do you have in collections?
- 0-2years
- 3-5 years
- 6-10 years
- * How many years of experience do you have in PeopleSoft (MyMav) or other university student information management system?
- None/less than 1 year
- 1 to 2 years
- 3 to 4 years
- 5 years or more
Documents Needed To Apply
Required Documents
- Resume or CV
- Cover/Interest Letter
Optional Documents
OFFICE OF TALENT, CULTURE AND ENGAGEMENT
J.D. Wetsel Service Center
1225 W. Mitchell Road
Arlington, TX 76019
J.D. Wetsel Service Center
1225 W. Mitchell Road
Arlington, TX 76019
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