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Touro University

Director, Office of Student Success

🇺🇸 New York, NY 🕑 Full-Time 💰 $100K - $120K 💻 Academic Advising 🗓️ January 29th, 2026

Edtech.com's Summary

Touro University New York is hiring a Director, Office of Student Success to establish and lead the new office aimed at supporting student enrollment, retention, and graduation through mentoring communities and career advancement. The Director will develop strategic plans, oversee personnel, ensure compliance with Title III grant requirements, and manage project progress and reporting under the U.S. Department of Education's Title III Strengthening Institutions Program.

Highlights
  • Establish and lead the Office of Student Success focusing on mentoring communities and career advancement.
  • Develop and execute strategic goals aligned with a five-year grant lifecycle.
  • Supervise coordinators and oversee hiring and performance management of staff.
  • Ensure compliance with Title III, U.S. Department of Education regulations, and institutional policies.
  • Monitor project progress against enrollment, retention, and graduation targets using benchmarks.
  • Coordinate internal and external evaluations of the grant-funded project.
  • Manage budget and prepare fiscal and program reports for the university and Title III grant.
  • Required proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Master’s degree required; doctoral degree preferred with at least ten years of relevant experience.
  • Salary range: $100,000 to $120,000 per year; some travel required.

Director, Office of Student Success Full Description

Overview:

Touro University is seeking a Director to establish the Office of Student Success with a branch for Mentoring Communities and a branch for Career Advancement to support the enrollment, retention, and graduation of students. The Director will report to the Principal Investigator and is projected to supervise a Coordinator of Mentor Communities and a Coordinator of Career Advancement. The Office of Student Success is being developed under the U.S. Department of Education grant for the Title III Strengthening Institutions Program (SIP). The grant is designed to help IHEs "expand their capacity to serve low-income students by providing funds to improve and strengthen the academic quality, institutional management, and fiscal stability of eligible institutions." Touro's SIP program will take a community approach to ensuring student success that is fueled by real-world application and supported with layered mentoring from peers to alumni experts.

Responsibilities:

As the founding staff member of the Office of Student Success, the Director will play a key role in setting vision and enacting a plan to bring it to fruition. If you find joy in building out the infrastructure necessary to launch a new initiative and thinking through all of the details that are needed to ensure its success, this is the role for you. As the Director, you will oversee the direction and efficacy of Touro University's approach to student support and success, in particular as it relates to strengthening enrollment, retention, and graduation rates at NYSCAS. While this includes different responsibilities, the key functions of the Director role include:

  • Ongoing Strategy Development and Execution
    • Refine the proposed vision, mission, and set of strategic goals to span the five years of the grant lifecycle
    • Engage in ongoing cross-functional meetings at Touro University to develop momentum for the adoption of SIP practices and procedures
    • Communicate the ongoing execution of SIP activities and related findings
    • Leverage existing systems and functions within Touro University to institutionalize new practices and improvements with longevity
    • Ensure SIP operation is in compliance with Title III, U.S. Department of Education regulations, Touro grant policies, and institutional development goals
  • Personnel Supervision
    • Define the role and related responsibilities for the Coordinator positions in the Office of Student Success
    • Serve as the hiring manager overseeing the process for each Coordinator, Faculty Mentor, and Student Intern position needed
    • Monitor and evaluate the performance of each staff member in the Office of Student Success in alignment with SIP goals and Touro University procedures
    • Facilitate ongoing office and individual team meetings at a cadence deemed necessary by the project focus
  • Grant Oversight
    • Regularly monitor project progress towards meeting the Comprehensive Development Plan (CDP) Objectives and their enrollment, retention, and graduation targets using the formative and summative benchmarks
    • Direct the internal evaluation and coordinate the external evaluation of the project in collaboration with the external evaluator
    • Ensure timely project execution within budget
    • Oversee preparation of fiscal and program project reports for Touro and Title III in conjunction with Touro University staff

Qualifications:

Education/Experience

  • Master's degree required
  • Doctoral degree preferred in related fields
  • At least ten years of prior relevant experience

Knowledge/Skills/Abilities

  • Strong communication and interpersonal skills
  • Excellent organizational skills
  • Ability to take initiative and to work independently
  • Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, & Outlook

Travel

  • Some travel may be involved

Salary

  • Salary range begins at $100,000/year

Maximum Salary: USD $120,000.00/Yr.

Minimum Salary: USD $100,000.00/Yr.