Director Student Support Svcs

Edtech.com's Summary

University of South Carolina is hiring a Director Student Support Svcs. The role involves leading and developing student affairs for USC Salkehatchie across two campuses, managing functions such as registration, counseling, retention, orientation, tutoring, and academic advising. The director will also coordinate retention efforts through an early alert protocol and serve on the campus student care and outreach team.

Highlights

Supervise academic advisors and student life coordinator across multiple campuses.
Manage the Center for Student Success including policy development and retention services.
Administer new student orientation programs for students and their families.
Oversee academic advising operations and coordinate training for faculty advisors.
Track and analyze retention and enrollment metrics and report findings to the Assistant Dean.
Requires a bachelor's degree with 3+ years related experience or equivalent combination of certification, training, and education.
Preferred qualifications include a master’s degree, 1-3 years of related managerial experience, and advanced knowledge of educational institutions.
Works within the USC Salkehatchie Palmetto College division, supporting two campuses in Allendale and Walterboro, SC.
Salary range: $52,526 - $78,789, commensurate with qualifications.
Full-time position (37.5 hours per week) with a 12-month work basis.

Director Student Support Svcs Full Description

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Posting Details

Posting Summary

Logo
Posting Number	STA00267PO26
Job Family	Enrollment Management
Job Function	Student Services
USC Market Title	Student Services Program Coordinator
Link to USC Market Title	https://uscjobs.sc.edu/titles/132683
Job Level	P3 - Professional
Business Title (Internal Title)	Director Student Support Svcs
Campus	Salkehatchie
Work County	Colleton
College/Division	USC Salkehatchie College/Division Level
Department	USC Salkehatchie Palmetto College
State Pay Range	G09
USC Market Range	MRF - $52,526 $65,658 $78,789
Anticipated Hiring Range	Salary commensurate with qualifications
Location of Vacancy
Part/Full Time	Full Time
Hours per Week	37.5
Work Schedule	Typically Monday through Friday 8:30 a.m. to 5:00 p.m. or as needed by the Department.
Basis	12 months
Job Search Category	Student Services

About USC

About University of South Carolina	From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Veterans' Preference Statement	The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Benefits for FTE Positions

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

Position Description

Advertised Job Summary	Reporting to the Assistant Dean, the Director of Student Support Services will provide leadership, direction and development for student affairs for USC Salkehatchie with two campuses located in Allendale and Walterboro SC. Functional areas include registration, counseling, retention and student support services, orientation, tutoring and academic advising. Will serve on the campus student care and outreach team and coordinate retention efforts utilizing an early alert protocol.
Job Related Minimum Required Education and Experience	Requires a bachelor’s degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials	N/A
Preferred Qualifications	Master’s Degree and 1-3 years experience in a related field with managerial experience. Advanced knowledge of and experience in an educational institution.
Knowledge/Skills/Abilities	Knowledge and practical use of policies and procedures related to student affairs.

Job Duties

Job Duty	Staff Supervision & Leadership: Supervise two full-time academic advisors, each responsible for a caseload of 85–100 students across two campus locations. Ensure advisors provide early alert intervention, transfer assistance, and manage Student Success Center Labs and associated programs. Supervise a full-time coordinator of student life responsible for: Campus engagement activities. Student conduct processes. New student orientation. Advising the Student Government Association.
Essential Function	Yes
Percentage of Time	25

Job Duty	Plans, directs and oversees the Center for Student Success, including development of policies and procedures, counseling, retention and student support services, orientation, tutoring and academic advising. Serves on the campus student care and outreach team and coordinates retention efforts utilizing and early alert protocol.
Essential Function	Yes
Percentage of Time	30

Job Duty	Administer, develop and supervise the new student orientation programs on both campuses for both students and their parents and/or guests.
Essential Function	Yes
Percentage of Time	25

Job Duty	Academic Advising Oversight: Oversee all academic advising operations for USC Salkehatchie and Palmetto College students. Coordinate ongoing training and professional development for faculty program advisors. Ensure consistent, student-centered advising practices across campuses.
Essential Function	Yes
Percentage of Time	15

Job Duty	Student Success & Retention: Track and analyze key performance indicators including: Fall-to-fall retention rates. Advising appointment volume. Workshop attendance. Other enrollment and retention metrics. Provide regular reports and insights to the Assistant Dean for Enrollment Management and Student Success.
Essential Function	Yes
Percentage of Time	5

Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive	No
Hazardous weather category	Non-Essential

Posting Detail Information

Number of Vacancies	1
Desired Start Date	07/01/2026
Job Open Date	04/20/2026
Job Close Date
Open Until Filled	Yes
Special Instructions to Applicant	Please provide both phone numbers and email addresses for references
Quicklink for Posting	https://uscjobs.sc.edu/postings/205069
EEO Statement	The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

Supplemental Questions

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Applicant Documents

Required Documents

Cover Letter
Resume
List of References and Contact Information

Optional Documents

Letter of Recommendation 1
Letter of Recommendation 2
Letter of Recommendation 3

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Original Job Description