Edtech.com's Summary

University of Cincinnati is hiring a Director UC Testing Services, Student Affairs. The director leads the university's testing function, setting the policies, service standards, and security protocols for accommodated, placement, departmental, certification, and externally contracted testing. The role works with senior leaders in Academic Affairs and Student Affairs and supervises the Testing Services staff.

Highlights

Set the vision, strategic direction, service standards, and multi-year plans for UC Testing Services in line with the university's academic and student-success priorities.
Provide executive oversight of accommodated testing, placement testing, departmental exams, make-up and retake testing, certification testing, and externally contracted testing programs.
Establish testing policies and exam-security protocols covering the secure receipt, administration, storage, and return of examinations and testing materials.
Ensure compliance with Higher Learning Commission, Ohio Department of Higher Education, FERPA, ADA, and National College Testing Association requirements.
Work with Accessibility Resources and academic units to set capacity plans for administering approved testing accommodations while protecting exam integrity.
Advise the AVP for AESS, the AVP for Academic Affairs, and the VP of Student Affairs on testing strategy, capacity, and institutional risk.
Use key performance indicators and data analysis to guide staffing, technology, policy, and service decisions, and partner with Digital Technology Solutions on testing platforms.
Supervise exempt and non-exempt staff, including hiring, performance evaluations, and approving time off, and represent the university on statewide and national testing committees.
Bachelor's degree and nine years of relevant higher education, testing, or assessment experience, including at least three years supervising professional staff; a master's degree and experience leading multi-site testing operations are considered.
Hybrid position with tuition remission for employees and eligible dependents and a choice between state pension plans or an Alternative Retirement Plan.

Director UC Testing Services, Student Affairs Full Description

About The University of Cincinnati Testing Services

The University of Cincinnati’s Testing Services supports student success and academic achievement by providing accessible, secure, and reliable testing services for students, faculty, academic programs, and external partners while upholding academic integrity, regulatory compliance, and consistent service standards.

Job Overview

Provide strategic, administrative, and operational leadership for the university’s testing services function. Responsible for establishing the vision, strategy, goals, policies, service standards, and operational framework for testing services that support academic programs, student access and success, institutional compliance, and external testing partnerships

Essential Functions

Provide strategic leadership for the university testing function. Establish and implement the vision, strategic direction, goals, service standards, priorities, and multi-year plans for UC Testing Services in alignment with institutional academic and student-success priorities.
Establish and administer university testing policies, procedures, and standards. Develop operating policies and service-delivery frameworks governing testing administration, academic integrity, exam security, accommodated testing, departmental testing, external testing, technology use, records, and related functions.
Provide executive oversight of accommodated testing, placement testing, departmental exams, make-up and retake testing, certification testing, and other university or externally contracted testing programs.
Advise university leadership on testing strategy, capacity, and institutional risk. Regularly partner with the AVP for AESS, the AVP for Academic Affairs, the VP of Student Affairs, and other senior leaders to identify emerging needs, evaluate service capacity, resolve significant operational or compliance issues, and establish institutional direction related to academic testing.
Lead cross-functional planning and university-wide coordination. Build and maintain strategic partnerships with university stakeholders to ensure coordinated, effective, and sustainable testing services.
Establish systems and controls that ensure compliance with applicable requirements and standards, including the Higher Learning Commission, Ohio Department of Higher Education and applicable Ohio legislation, FERPA, ADA requirements, National College Testing Association standards, Council for the Advancement of Standards in Higher Education standards, contractual requirements, and university policies and procedures.
In partnership with Accessibility Resources and academic units, establish operational standards and capacity plans for administering approved testing accommodations while maintaining exam integrity, consistent service expectations, appropriate documentation, and effective faculty communication.
Establish and monitor testing security and academic-integrity protocols. Develop procedures and controls governing secure receipt, administration, storage, transmission, and return of examinations and testing materials.
Lead assessment, analytics, and continuous improvement. Establish key performance indicators and report expectations for Testing Services. Analyze data and trends to guide staffing, technology, policy, and service-delivery decisions.
Provide leadership for testing technology and infrastructure. Partner with Digital Technology Solutions and other university stakeholders to establish technology requirements, prioritize investments, evaluate testing platforms, and address technology risks.
Represent the university as a testing subject matter expert. Serve on university, divisional, statewide, and national committees and professional organizations related to testing, assessment, academic integrity, accommodations administration, and student success.
Provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).
Perform related duties based on departmental and institutional need. This job description may be changed at any time.

Required Education

Bachelor's Degree

Required Experience

Nine (9) years of relevant professional experience in higher education, testing services, assessment, academic support, student services, educational administration, or a related environment.
At least three (3) years of supervisory or management experience, including responsibility for professional staff
Demonstrated experience providing leadership for a complex operation, department, or institutional function.
Experience with compliance, risk management, or regulatory requirements applicable to educational or professional testing environments.

Additional Qualifications Considered

Master’s degree in higher education administration, student affairs, education, business administration, organizational leadership, assessment, or a related field.
Experience leading university or multi-site testing operations.
Knowledge of accommodated testing practices and the operational implications of ADA-related testing accommodations.
Experience with revenue-generating services or auxiliary operations.
Demonstrated ability to analyze operational and institutional data and translate findings into strategic decisions.
Advanced written and verbal communication, presentation, negotiation, organizational leadership, and stakeholder-management skills.

Application Process Information

Interested and qualified applicants must apply online and include a cover letter of interest and a current CV/Resume.

Physical Requirements/Work Environment

Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlights include:

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time
11 paid holidays and additional end-of-year paid time off (Winter Season Days)
6 weeks of paid parental leave for new parents

Additional Benefits Include:

Competitive salary based on experience
Comprehensive health coverage (medical, dental, vision, prescription)
Flexible spending accounts & wellness programs
Professional development & mentorship opportunities

UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process.

Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider “easy apply” applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR at [email protected].

Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

REQ: 104509

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Director UC Testing Services, Student Affairs

Edtech.com's Summary

Director UC Testing Services, Student Affairs Full Description

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