Edtech.com's Summary

Empower Pharmacy is hiring a Dispensing Training Specialist 503A (3rd shift). The role involves developing and delivering comprehensive training programs for the dispensing department, ensuring compliance with regulations and supporting employee career growth through tailored coaching and learning management.

Highlights

Develop and conduct onboarding, ongoing training, and individualized coaching for dispensing staff.
Create and maintain training materials and records compliant with state and federal regulations.
Collaborate with leadership to identify performance improvements and career development opportunities.
Manage learning activities through classroom sessions and Learning Management System.
Monitor pharmacy technician performance and provide feedback to management.
Proficient in Microsoft Office, Salesforce CRM, Adobe Creative Cloud, and instructional design.
Must be registered with the Texas Board of Pharmacy as a Pharmacy Technician.
Requires at least 2 years of previous training experience preferred and a high school diploma minimum; Bachelor’s degree preferred.
Focus on customer relationships, process optimization, collaboration, accountability, and adaptability.
Comprehensive benefits include medical, dental, vision, paid time off, 401(k) matching, wellness perks, and more.

Dispensing Training Specialist 503A (3rd shift) Full Description

Dispensing Training Specialist 503A (3rd shift)

Location: Houston, Texas 77064, United States

Posted: September 8, 2025

Job Type: FULL TIME

Req# 4935

Pharmacy Operations

Company Overview
Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.
What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.

Position Summary
As a Dispensing Training Specialist, you develop and deliver impactful training programs that enhance team performance, ensure compliance, and support career growth. Join us in fostering a culture of learning that advances Empower Pharmacy’s mission of improving lives with affordable, high-quality medications.

Duties and Responsibilities

Develops, implements, and conducts comprehensive training programs for the dispensing department, including onboarding for new hires, ongoing team training, and individualized coaching plans.
Creates and maintains training reference materials, tools, and records in compliance with state and federal requirements, ensuring alignment with organizational standards.
Collaborates with departmental leadership to identify performance improvement opportunities, maintain compliance, and enhance employee career development through tailored learning programs.
Assigns and manages learning activities via classroom sessions and the Learning Management System, while updating the knowledge database and exploring new training opportunities.
Monitors pharmacy technician performance, provides actionable feedback to management, and assists with dispensing and inventory management duties as needed.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Knowledge and Skills

Demonstrates excellent communication, interpersonal, and organizational skills with a proven ability to prioritize tasks, manage conflict, handle sensitive matters with discretion, and foster trust and collaboration in a dynamic, fast-paced environment.
Proficient in Microsoft Office, Salesforce Customer Relationship Management, Adobe Creative Cloud, and instructional design, with the ability to provide data-driven feedback, adapt to shifting priorities, and coach employees for accountability and productivity.

Key Competencies

Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
Resourcefulness: Secures and deploys resources effectively and efficiently.
Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

Experience and Qualifications

2 years previous training experience preferred.
High school diploma or equivalent required; Bachelor’s degree preferred.
Registered with the Texas Board of Pharmacy as a Pharmacy Technician.

Employee Benefits, Health, and Wellness
We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/

Original Job Description

Dispensing Training Specialist 503A (3rd shift)

Location: Houston, Texas 77064, United States

Posted: September 8, 2025

Job Type: FULL TIME

Req# 4935

Pharmacy Operations

Develops, implements, and conducts comprehensive training programs for the dispensing department, including onboarding for new hires, ongoing team training, and individualized coaching plans.
Creates and maintains training reference materials, tools, and records in compliance with state and federal requirements, ensuring alignment with organizational standards.
Collaborates with departmental leadership to identify performance improvement opportunities, maintain compliance, and enhance employee career development through tailored learning programs.
Assigns and manages learning activities via classroom sessions and the Learning Management System, while updating the knowledge database and exploring new training opportunities.
Monitors pharmacy technician performance, provides actionable feedback to management, and assists with dispensing and inventory management duties as needed.

Knowledge and Skills

Demonstrates excellent communication, interpersonal, and organizational skills with a proven ability to prioritize tasks, manage conflict, handle sensitive matters with discretion, and foster trust and collaboration in a dynamic, fast-paced environment.
Proficient in Microsoft Office, Salesforce Customer Relationship Management, Adobe Creative Cloud, and instructional design, with the ability to provide data-driven feedback, adapt to shifting priorities, and coach employees for accountability and productivity.

Key Competencies

Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
Resourcefulness: Secures and deploys resources effectively and efficiently.
Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

Experience and Qualifications

2 years previous training experience preferred.
High school diploma or equivalent required; Bachelor’s degree preferred.
Registered with the Texas Board of Pharmacy as a Pharmacy Technician.

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