CorVel Corporation
Documentation and Training Specialist I
🇺🇸 Remote - Portland, OR
🕑 Full-Time
💰 $52K - $77K
💻 Learning & Development
🗓️ November 24th, 2025
Edtech.com's Summary
CorVel is hiring a Documentation and Training Specialist I. The role involves collaborating with various departments to design and deliver instructional materials in multiple formats, manage the learning management system, and use AI-driven tools to enhance training effectiveness. The specialist will also support trainers and integrate training materials into enterprise applications to improve organizational performance.
Highlights
- Design and deliver instructional materials including e-learning, online help, and videos
- Consult with product managers, developers, and business units to identify training needs
- Lead synchronous and asynchronous training sessions
- Manage LMS courses, enrollments, notifications, and reporting
- Integrate help materials into enterprise software for just-in-time assistance
- Proficiency with Microsoft Office (PowerPoint, Teams, SharePoint) and software like MadCap Flare, Articulate, Adobe Captivate
- Experience with LMS platforms such as Docebo or Talent LMS
- Practical experience with AI tools, including Microsoft Copilot
- Healthcare or workers’ compensation industry experience preferred
- Salary range from $51,738 to $77,363
Documentation and Training Specialist I Full Description
Documentation and Training Specialist I
Job Category: Software Development
Requisition Number: DOCUM010606
- Full-Time
- Portland, OR 97201, USA
Job Details
Description
CorVel’s Documentation and Training team facilitates learning transfer to improve performance across the organization. We collaborate with stakeholders across the enterprise—including product managers, software development, field operations, account management, sales, marketing, IT, and HR—to deliver high-value training materials that make a measurable difference in outcomes.
We are looking for an excellent written and visual communicator who wants to work within a collaborative, creative team and operate as a sought-after, strategic business partner delivering high value training materials that make a meaningful, measurable difference in outcomes. We enjoy working on a wide range of projects in different mediums including e-learning, online help, hosted training, and video.
As AI tools become more integrated into our applications, the role also requires strategic, consultative, and analytical skills alongside content creation.
This is a remote position. Must be able to travel to Portland, OR 1-2 times a year. Local candidates more often
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Design and deliver instructional materials:
- Consult and work closely with product managers, software developers, testers and business to identify needs, instructional requirements, and return on investment
- Create, curate and keep content up to date, including e-learning, online help, job aids, explainer videos
- Lead and/or participate in synchronous and asynchronous training sessions that maximize performance and knowledge transfer
- Conduct focus groups and other outreach to discover usage patterns, potential issues, and enhancements to report to product management and development
Support other trainers and informal trainers:
- Provide guidance to people in other business units and operational departments who need help navigating the LMS or using available tools like PowerPoint and Snipping Tool
LMS Administration
- Help manage the LMS through creation and curation of courses, enrollments, notifications, reporting and learning plans
Application integration
- Work with developers to integrate help files and training materials into enterprise applications for just-in-time assistance
KNOWLEDGE & SKILLS:
- Healthcare experience preferred, or demonstrate strong business acumen from prior roles
- Experience working with and designing materials for a wide variety of audiences and stakeholders including workers’ compensation, claims professionals, case management, medical bill review, IT, HR, sales, and account management
- Experience working within a software development process, including requirements analysis and communicating with developers to interpret for end-users
- Exceptional written communication skills: ability to write clear, concise, grammatically correct materials, and edit/proofread your own work.
- Excellent design sense and ability to create well-organized materials that conform to departmental style guidelines
- Empathetic collaborator with subject matter experts able to translate complex technical and business information into content that is understandable to the relevant audience
- Demonstrate strong knowledge of instructional design, delivery, and verification of understanding, including feedback loops
- Exhibit adaptability and willingness to learn and adopt new tools and methodologies, especially AI-driven solutions
- Ability to quickly learn and adopt new technologies, especially staying current with AI advancements in instructional design and content management applications
REQUIRED EDUCATION & EXPERIENCE:
- Proficiency with Microsoft Office, especially PowerPoint, Teams, and SharePoint
- Proficiency with online help publishing, content management, and software simulation applications such as MadCap Flare, Articulate, Adobe Captivate, or similar software
- Experience working with a learning management system (LMS) such as Docebo, Talent LMS or similar
- Practical experience with AI tools such as Microsoft Copilot
- Ability to work independently, manage multiple projects, and meet deadlines in a fast-paced environment
- Familiarity with workers’ compensation and healthcare management
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $51,738 – $77,363
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management
In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.
ABOUT CORVEL:
CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Remote
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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