E-Learning Support Specialist I

🇺🇸 Remote - US 🕑 Full-Time 💰 $40K - $45K 💻 Learning & Development 🗓️ October 1st, 2026

Blackboard Canvas LMS

Edtech.com's Summary

Orbis Education is hiring an E-Learning Support Specialist I to manage daily support for partner learning management and exam platforms. The role involves resolving faculty and student tickets, troubleshooting courses and exams, completing audits, and conducting orientations to support nursing students' success.

Highlights

Manage daily support for LMS and exam platforms, including resolving tickets and troubleshooting.
Prepare and maintain courses and exams within LMS systems.
Conduct student and faculty orientations and hold online office hours.
Bachelor's degree or 1-3 years of equivalent industry experience required.
Experience with LMS platforms such as Canvas, Blackboard, and Sakai.
Familiarity with exam platforms including ChiTester and ExamSoft.
Proficient in MS Office Suite, Zoho Ticketing System, SmartSheet, Zoom, and Box.
Remote, full-time position with annual compensation between $40,000 and $45,000.
Strong organizational and communication skills with ability to work independently and in virtual teams.
Successful background check is required.

E-Learning Support Specialist I Full Description

E-Learning Support Specialist I

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locations

Remote

time type

Full time

posted on

Posted Yesterday

job requisition id

R000068335

Job Description

Join us at Orbis Education and begin a career in helping Nursing students succeed!

The E-Learning Support Specialist I manages the daily support for the partner learning management system and exam platforms.Tasks performed will be based on the needs of the group of accounts to which they are assigned.This is a remote position. This is an entry level position with a compensation range of $40k-$45k annually.

What you will do:

Resolve and respond to tickets submitted by faculty and students.
Prepare, maintain, and troubleshoot issues for exams.
Prepare, maintain, and troubleshoot issues for courses within the LMS.
Complete course audits.
Attend and conduct student and faculty orientations, including office hours for online orientations.
Other duties as assigned.

What you will have:

Bachelor’s degree or equivalent industry experience of 1-3 years
Comfort in a support role with high attention to detail
Technologically independent and able to work as part of a virtual team
Strong organization and communication skills
Experience with Learning Management Systems (LMS)
Must successfully pass a background check.
Equipment used- MS Office Suite, Zoho Ticketing System, Learning Management Systems, such as Canvas, Blackboard, and Sakai. Exam Platforms, such as ChiTester and ExamSoft, SmartSheet, Zoom, Box

What we’ll offer in return: