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Orbis Education

E-Learning Support Specialist I

🇺🇸 Remote - US 🕑 Full-Time 💰 $40K - $45K 💻 Learning & Development 🗓️ February 27th, 2026
Blackboard Canvas LMS

Edtech.com's Summary

Orbis Education is hiring an E-Learning Support Specialist I. The role involves managing daily support for partner learning management systems and exam platforms, resolving tickets from faculty and students, preparing and troubleshooting exams and courses, and conducting orientations for students and faculty.

Highlights
  • Manage daily support for LMS and exam platforms, including troubleshooting and course audits
  • Resolve and respond to faculty and student support tickets
  • Conduct student and faculty orientations and hold online office hours
  • Use software such as MS Office Suite, Zoho Ticketing System, Canvas, Blackboard, Sakai, ChiTester, ExamSoft, SmartSheet, Zoom, and Box
  • Requires a bachelor’s degree or 1-3 years equivalent industry experience
  • Must pass a background check
  • Strong organization, communication skills, and ability to work independently in a virtual team
  • Entry-level position with an annual salary range of $40,000 to $45,000
  • Offers training, professional development, benefits, and a collaborative team environment

E-Learning Support Specialist I Full Description

E-Learning Support Specialist I
Remote
Full time

Job Description
Join us at Orbis Education and begin a career in helping Nursing students succeed!
The E-Learning Support Specialist I manages the daily support for the partner learning management system and exam platforms. Tasks performed will be based on the needs of the group of accounts to which they are assigned. This is a remote position. This is an entry level position with a compensation range of $40k-$45k annually. 

What you will do:
  • Resolve and respond to tickets submitted by faculty and students.
  • Prepare, maintain, and troubleshoot issues for exams.
  • Prepare, maintain, and troubleshoot issues for courses within the LMS.
  • Complete course audits.
  • Attend and conduct student and faculty orientations, including office hours for online orientations.
  • Other duties as assigned.

What you will have:
  • Bachelor’s degree or equivalent industry experience of 1-3 years
  • Comfort in a support role with high attention to detail
  • Technologically independent and able to work as part of a virtual team
  • Strong organization and communication skills
  • Experience with Learning Management Systems (LMS)
  • Must successfully pass a background check.
  • Equipment used- MS Office Suite, Zoho Ticketing System, Learning Management Systems, such as Canvas, Blackboard, and Sakai. Exam Platforms, such as ChiTester and ExamSoft, SmartSheet, Zoom, Box

What we’ll offer in return:
  • A career where your work genuinely makes a difference
  • A stable income with a good salary
  • Extensive training with team and management support
  • Structured professional development plans and opportunities
  • Outstanding benefits and work perks
  • Collaborative and supportive team environment. …and more!

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