E-Learning Support Specialist I

🇺🇸 Remote - US 🕑 Full-Time 💰 $40K - $45K 💻 Learning & Development 🗓️ February 27th, 2026

Blackboard Canvas LMS

Edtech.com's Summary

Orbis Education is hiring an E-Learning Support Specialist I. The role involves managing daily support for partner learning management systems and exam platforms, resolving tickets from faculty and students, preparing and troubleshooting exams and courses, and conducting orientations for students and faculty.

Highlights

Manage daily support for LMS and exam platforms, including troubleshooting and course audits
Resolve and respond to faculty and student support tickets
Conduct student and faculty orientations and hold online office hours
Use software such as MS Office Suite, Zoho Ticketing System, Canvas, Blackboard, Sakai, ChiTester, ExamSoft, SmartSheet, Zoom, and Box
Requires a bachelor’s degree or 1-3 years equivalent industry experience
Must pass a background check
Strong organization, communication skills, and ability to work independently in a virtual team
Entry-level position with an annual salary range of $40,000 to $45,000
Offers training, professional development, benefits, and a collaborative team environment

E-Learning Support Specialist I Full Description

E-Learning Support Specialist I

Remote

Full time

Job Description

Join us at Orbis Education and begin a career in helping Nursing students succeed!

The E-Learning Support Specialist I manages the daily support for the partner learning management system and exam platforms. Tasks performed will be based on the needs of the group of accounts to which they are assigned. This is a remote position. This is an entry level position with a compensation range of $40k-$45k annually.

What you will do:

Resolve and respond to tickets submitted by faculty and students.
Prepare, maintain, and troubleshoot issues for exams.
Prepare, maintain, and troubleshoot issues for courses within the LMS.
Complete course audits.
Attend and conduct student and faculty orientations, including office hours for online orientations.
Other duties as assigned.

What you will have:

Bachelor’s degree or equivalent industry experience of 1-3 years
Comfort in a support role with high attention to detail
Technologically independent and able to work as part of a virtual team
Strong organization and communication skills
Experience with Learning Management Systems (LMS)
Must successfully pass a background check.
Equipment used- MS Office Suite, Zoho Ticketing System, Learning Management Systems, such as Canvas, Blackboard, and Sakai. Exam Platforms, such as ChiTester and ExamSoft, SmartSheet, Zoom, Box

What we’ll offer in return:

A career where your work genuinely makes a difference
A stable income with a good salary
Extensive training with team and management support
Structured professional development plans and opportunities
Outstanding benefits and work perks
Collaborative and supportive team environment. …and more!

#INDLOPESUP

Original Job Description