E-Learning Support Specialist I

🇺🇸 Remote - US 🕑 Full-Time 💰 $40K - $45K 💻 Learning & Development 🗓️ April 13th, 2026

Blackboard Canvas LMS

Edtech.com's Summary

Orbis Education is hiring an E-Learning Support Specialist I. The specialist manages support for partner learning management systems and exam platforms, resolving technical issues, conducting orientations, and maintaining course integrity to assist nursing students and faculty.

Highlights

Manage daily support for LMS and exam platforms including Canvas, Blackboard, Sakai, ChiTester, and ExamSoft.
Resolve tickets submitted by faculty and students related to courses and exams.
Prepare, maintain, and troubleshoot courses and exams within the LMS.
Conduct student and faculty orientations, including virtual office hours.
Complete course audits to ensure quality and compliance.
Use software tools such as MS Office Suite, Zoho Ticketing System, SmartSheet, Zoom, and Box.
Requires a Bachelor’s degree or 1-3 years of equivalent industry experience.
Must be technologically independent and capable of working virtually with strong communication and organizational skills.
Compensation range is $40,000 to $45,000 annually.
Successful background check required.

E-Learning Support Specialist I Full Description

E-Learning Support Specialist I

Remote

Full time

Job Description

Join us at Orbis Education and begin a career in helping Nursing students succeed!

The E-Learning Support Specialist I manages the daily support for the partner learning management system and exam platforms. Tasks performed will be based on the needs of the group of accounts to which they are assigned. This is a remote position. This is an entry level position with a compensation range of $40k-$45k annually.

What you will do:

Resolve and respond to tickets submitted by faculty and students.
Prepare, maintain, and troubleshoot issues for exams.
Prepare, maintain, and troubleshoot issues for courses within the LMS.
Complete course audits.
Attend and conduct student and faculty orientations, including office hours for online orientations.
Other duties as assigned.

What you will have:

Bachelor’s degree or equivalent industry experience of 1-3 years
Comfort in a support role with high attention to detail
Technologically independent and able to work as part of a virtual team
Strong organization and communication skills
Experience with Learning Management Systems (LMS)
Must successfully pass a background check.
Equipment used- MS Office Suite, Zoho Ticketing System, Learning Management Systems, such as Canvas, Blackboard, and Sakai. Exam Platforms, such as ChiTester and ExamSoft, SmartSheet, Zoom, Box

What we’ll offer in return:

A career where your work genuinely makes a difference
A stable income with a good salary
Extensive training with team and management support
Structured professional development plans and opportunities
Outstanding benefits and work perks
Collaborative and supportive team environment. …and more!

#INDLOPESUP

Original Job Description