Educational Program Manager

Edtech.com's Summary

North Carolina Central University is hiring an Educational Program Manager. The manager oversees all administrative and operational components of the postsecondary program, including housing, transportation, security, insurance, and counseling, while coordinating with various internal and external offices to ensure optimal program operation.

Highlights

Manage all administrative aspects of a postsecondary educational program in the School of Education.
Coordinate with staff, faculty, students, and families to maintain program quality and satisfaction.
Handle communication, reporting, and customer service for the program’s daily operations.
Proficiency required in Microsoft Office; preferred experience with Canvas, Chrome River, and Banner 9.
Supervise recruitment, hiring, and training activities related to the program.
Manage budget and procurement transactions following established financial guidelines.
Master's degree required in Special Education, Social Work, Rehabilitation Counseling, or related field.
Experience working with students with intellectual and developmental disabilities and their families is essential.
The position is time limited, full time (40 hours/week), through December 1, 2028.
Serve as the main contact for program stakeholders and coordinate responses to operational challenges.

Educational Program Manager Full Description

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Posting Details

Position Information

Position/Classification Title	Program Manager
Working Title	Educational Program Manager
Position Number	617495
FLSA	Exempt
Appointment Type	Time Limited - Full Time
Tenure Track	No
FTE	1 = 40 hours/week, 12 months
If time limited, duration date	12/01/2028
Department Hiring Range
EEO-1 Category	Professionals
SOC Code	25-9031 - Instructional Coordinators

Position Overview

Be an Eagle - Where Purpose Takes Flight!	Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress. Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement. An opportunity awaits you at NCCU, where your purpose can take flight. Visit NCCU.edu.
Primary Function of Organizational Unit	The School of Education oversees the university’s educator preparation program (EPP). The EPP is multifaceted and provides many services and programming in teacher education. The overarching goal of the School of Education is to prepare students for careers in education.
Primary Purpose of Position	The Time Limited Project Manager oversees all administrative components of the program and reports directly to the Program Director. The Time Limited Project Manager is responsible for the execution and supervision of all operational aspects of the program including, but not limited to, housing, transportation, security, insurance, and counseling. The Time Limited Project Manager coordinates with the various offices inside and outside NCCU that engage with the program regarding its day-to-day operations and ensures the program is operating optimally. The Time Limited Project Manager is also the main point of contact for all stakeholders regarding questions that address program implementation and partnerships.
Required Knowledge, Skills, and Abilities	Able to communicate effectively Organization Skills Office management skills Project management Budget management Attention to details Microsoft Office Proficiency Able to meet deadlines
Minimum Education/Experience	• Master’s degree in Special Education, Social Work, Rehabilitation Counseling, or related field • Demonstrated commitment to working and serving students with intellectual and developmental disabilities and their families. • Demonstrated success in leading administrative tasks, project and team management, and communication.
Licenses or Certification required by Statute or Regulation	N/A
Equal Opportunity Employer	Consistent with the policy of the State of North Carolina, North Carolina Central University (NCCU) reaffirms that it has been, and will continue to be, the policy of this University to be an equal opportunity employer. North Carolina Central University is committed to providing educational opportunities and prohibits discrimination against students, applicants, employees, or visitors based on race, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Any individual alleging discrimination based on sexual orientation cannot grieve beyond the University’s internal grievance process. In keeping with this policy, and to further the principle of equal opportunity, all other personnel matters such as recruitment, selection, hiring, promotion, compensation, performance appraisal, disciplinary actions, benefits, transfers, separations, reduction in force, grievance procedures, company-sponsored training, education, tuition assistance, and social and recreational programs will also continue to be administered in accordance with this policy.

Primary Responsibilities and Duties

Function	Communication - Verbal/Written
Describe the specific tasks and responsibilities related to the function.	Communicate with staff members on a regular basis and monitor program quality and satisfaction Excellent written communication and proofreading skills for preparing correspondence, documents and reports, utilizing correct spelling, grammar and punctuation. Superior verbal and interpersonal communication skills for effectively interacting with individuals at various levels within the organization Demonstrates tact, a positive attitude, and courtesy and discretion in dealing with faculty, staff, students, and the public Respond promptly and courteously to all phone, email and in person inquiries, providing exceptional customer service Ensures a response to both internal/external inquiries are made within 24 hours; ensures office phone voicemail is checked regular and messaging is appropriate to the office Provides status updates regarding outstanding work responsibilities Prepare program reports Facilitate ongoing communication with families of prospective and enrolled students

Function

Communication - Verbal/Written

Describe the specific tasks and responsibilities related to the function.

Communicate with staff members on a regular basis and monitor program quality and satisfaction
Excellent written communication and proofreading skills for preparing correspondence, documents and reports, utilizing correct spelling, grammar and punctuation.
Superior verbal and interpersonal communication skills for effectively interacting with individuals at various levels within the organization
Demonstrates tact, a positive attitude, and courtesy and discretion in dealing with faculty, staff, students, and the public
Respond promptly and courteously to all phone, email and in person inquiries, providing exceptional customer service
Ensures a response to both internal/external inquiries are made within 24 hours; ensures office phone voicemail is checked regular and messaging is appropriate to the office
Provides status updates regarding outstanding work responsibilities
Prepare program reports
Facilitate ongoing communication with families of prospective and enrolled students

Function	Information/Records Administration
Describe the specific tasks and responsibilities related to the function.	Oversee all administrative aspects of the postsecondary program, with attention to details of the development and implementation of program activities. Facilitate recruitment, selection and hiring of highly qualified staff members Organize faculty, students and staff training across campus in support of those served by the program Proficiency with Microsoft Word, Outlook, Excel and the Internet, prefer experience with Canvas, Chrome River, and Banner 9 Follows established financial guidelines, including travel and purchasing and complete travel request and reimbursement for staff/faculty using Chrome River Facilitate People Admin transactions (postings, updating job descriptions, preparing job descriptions for posting) Facilitate procurement transactions in Eagle Purch

Function

Information/Records Administration

Describe the specific tasks and responsibilities related to the function.

Oversee all administrative aspects of the postsecondary program, with attention to details of the development and implementation of program activities.
Facilitate recruitment, selection and hiring of highly qualified staff members
Organize faculty, students and staff training across campus in support of those served by the program
Proficiency with Microsoft Word, Outlook, Excel and the Internet, prefer experience with Canvas, Chrome River, and Banner 9
Follows established financial guidelines, including travel and purchasing and complete travel request and reimbursement for staff/faculty using Chrome River
Facilitate People Admin transactions (postings, updating job descriptions, preparing job descriptions for posting)
Facilitate procurement transactions in Eagle Purch

Function	Problem Solving
Describe the specific tasks and responsibilities related to the function.	Work directly with the Program Director to collaborate on programmatic decisions and implementation regarding the postsecondary program Serve as the program liaison when there are operational or programmatic challenges and coordinate the response team when situations involving the program and/or its participants demand action Exercise good judgement in sensitive, complex and/or new situations Set priorities, organize, coordinate duties with other administrative personnel, and work under pressure in a dynamic environment Self-motivated, with the ability to anticipate needs and initiate action Manage multiple, concurrent projects, and meet strict deadlines Work independently as well as function effectively in a team within a diverse group of people anticipates needs of the program and works proactively to meet them Engages in behaviors/actions that benefit of the department and its students Ensures assigned office space is kept neat, uncluttered and secure to ensure confidentiality of information, maintain order and ensure an orderly appearance Advises the Director on major developments or challenges associated with operations/processes Identifies needed changes in policies, procedures and systems and provides recommendations for effective solutions to the chair Participates in academic event planning, as assigned, including but not limited to attending the events

Function

Problem Solving

Describe the specific tasks and responsibilities related to the function.

Work directly with the Program Director to collaborate on programmatic decisions and implementation regarding the postsecondary program
Serve as the program liaison when there are operational or programmatic challenges and coordinate the response team when situations involving the program and/or its participants demand action
Exercise good judgement in sensitive, complex and/or new situations
Set priorities, organize, coordinate duties with other administrative personnel, and work under pressure in a dynamic environment
Self-motivated, with the ability to anticipate needs and initiate action
Manage multiple, concurrent projects, and meet strict deadlines
Work independently as well as function effectively in a team within a diverse group of people anticipates needs of the program and works proactively to meet them
Engages in behaviors/actions that benefit of the department and its students
Ensures assigned office space is kept neat, uncluttered and secure to ensure confidentiality of information, maintain order and ensure an orderly appearance
Advises the Director on major developments or challenges associated with operations/processes
Identifies needed changes in policies, procedures and systems and provides recommendations for effective solutions to the chair
Participates in academic event planning, as assigned, including but not limited to attending the events

Posting Detail Information

Posting Number	EPA03433P
Open Date	11/17/2025
Date desired for closing or initial review
Close Date
Open Until Filled	Yes
Date Position Available	01/05/2026
Special Instructions to Applicants

Applicant Documents

Required Documents

Resume/CV
Cover Letter
Unofficial Transcripts (official required from selected candidate)
List of References

Optional Documents

Other Document
DD-214 (Veterans Only)
NGB23A or NGB22/DD256 (National Guard Only)

Supplemental Questions

Required fields are indicated with an asterisk (*).

North Carolina Central University
1801 Fayetteville St.
Durham, NC, 27707
Mainline: 919-530-6100

The Clery Act

Title IX

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Original Job Description

Toggle navigation

Educational Program Manager Bookmark this Posting Print Preview | Apply for this Job

Posting Details

Position Information

Position/Classification Title	Program Manager
Working Title	Educational Program Manager
Position Number	617495
FLSA	Exempt
Appointment Type	Time Limited - Full Time
Tenure Track	No
FTE	1 = 40 hours/week, 12 months
If time limited, duration date	12/01/2028
Department Hiring Range
EEO-1 Category	Professionals
SOC Code	25-9031 - Instructional Coordinators

Position Overview

Be an Eagle - Where Purpose Takes Flight!	Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress. Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement. An opportunity awaits you at NCCU, where your purpose can take flight. Visit NCCU.edu.
Primary Function of Organizational Unit	The School of Education oversees the university’s educator preparation program (EPP). The EPP is multifaceted and provides many services and programming in teacher education. The overarching goal of the School of Education is to prepare students for careers in education.
Primary Purpose of Position	The Time Limited Project Manager oversees all administrative components of the program and reports directly to the Program Director. The Time Limited Project Manager is responsible for the execution and supervision of all operational aspects of the program including, but not limited to, housing, transportation, security, insurance, and counseling. The Time Limited Project Manager coordinates with the various offices inside and outside NCCU that engage with the program regarding its day-to-day operations and ensures the program is operating optimally. The Time Limited Project Manager is also the main point of contact for all stakeholders regarding questions that address program implementation and partnerships.
Required Knowledge, Skills, and Abilities	Able to communicate effectively Organization Skills Office management skills Project management Budget management Attention to details Microsoft Office Proficiency Able to meet deadlines
Minimum Education/Experience	• Master’s degree in Special Education, Social Work, Rehabilitation Counseling, or related field • Demonstrated commitment to working and serving students with intellectual and developmental disabilities and their families. • Demonstrated success in leading administrative tasks, project and team management, and communication.
Licenses or Certification required by Statute or Regulation	N/A
Equal Opportunity Employer	Consistent with the policy of the State of North Carolina, North Carolina Central University (NCCU) reaffirms that it has been, and will continue to be, the policy of this University to be an equal opportunity employer. North Carolina Central University is committed to providing educational opportunities and prohibits discrimination against students, applicants, employees, or visitors based on race, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Any individual alleging discrimination based on sexual orientation cannot grieve beyond the University’s internal grievance process. In keeping with this policy, and to further the principle of equal opportunity, all other personnel matters such as recruitment, selection, hiring, promotion, compensation, performance appraisal, disciplinary actions, benefits, transfers, separations, reduction in force, grievance procedures, company-sponsored training, education, tuition assistance, and social and recreational programs will also continue to be administered in accordance with this policy.

Primary Responsibilities and Duties

Function

Communication - Verbal/Written

Describe the specific tasks and responsibilities related to the function.

Function

Information/Records Administration

Describe the specific tasks and responsibilities related to the function.

Function

Problem Solving

Describe the specific tasks and responsibilities related to the function.

Posting Detail Information

Posting Number	EPA03433P
Open Date	11/17/2025
Date desired for closing or initial review
Close Date
Open Until Filled	Yes
Date Position Available	01/05/2026
Special Instructions to Applicants

Applicant Documents

Required Documents

Resume/CV
Cover Letter
Unofficial Transcripts (official required from selected candidate)
List of References

Optional Documents

Other Document
DD-214 (Veterans Only)
NGB23A or NGB22/DD256 (National Guard Only)

Supplemental Questions

Required fields are indicated with an asterisk (*).

North Carolina Central University
1801 Fayetteville St.
Durham, NC, 27707
Mainline: 919-530-6100

The Clery Act

Title IX

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Any data not saved will be lost.

Click 'OK' to keep your session active.

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Educational Program Manager

Edtech.com's Summary

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