Auburn University
Endpoint Support Analyst
🇺🇸 Auburn, AL
🕑 Full-Time
💰 $44K - $81K
💻 Information Technology
🗓️ December 22nd, 2025
Edtech.com's Summary
- Provide daily support and troubleshooting for end user issues via multiple communication channels.
- Collaborate on short and long-term IT projects, including developing new applications and modernizing operations.
- Automate tasks and develop detailed documentation and standard operating procedures.
- Support virtualization technologies both for end users and server infrastructure.
- Install, configure, and recommend computer hardware and software suited to user needs.
- Deploy operating systems and software across Windows, Linux, and Mac platforms; manage software licensing.
- Use knowledge of network fundamentals to troubleshoot connectivity and ensure security.
- Minimum qualifications include a high school diploma with 11 years of experience, associate's degree with 7 years, or bachelor's degree with 3 years relevant IT experience.
- Desired skills include programming for task automation (Python, PowerShell, Bash), enterprise virtualization experience (VMware, HyperV), and expertise with Active Directory, Group Policy, and Intune/EntraID management.
- Salary range is $43,610 to $81,190 annually, with benefits including retirement plans, generous leave, paid parental leave, and tuition waivers.
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