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Enrollment Coordinator

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Posting Details

 Posting Details 

Job #  | 042061
Department Code  | 21208-2021
Department  | School of Management
Job Title  | Enrollment Coordinator
Location  | Syracuse, NY
Pay Range  | $19.95 - $26.44
Pay Determination  | Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level  | S4
FLSA Status  | Non-exempt
Hours  | Standard University business hours.

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type  | Full-time
Campus  | Syracuse, NY
Unionized Position Code  | UA
Job Description  | The Enrollment Coordinator supports the full life-cycle processing of graduate applications (MBA, M.S., Ph.D.; online and residential) and advances Whitman 2030 priorities for data-driven, technology-enabled enrollment management. Reporting to the Executive Director of Graduate Admissions & Student Recruitment, the role processes applications in Slate, drives process automations with campus partners, administers graduate funding letters, and supplies clean, timely data for rankings and strategic planning. This position will assist in accelerating decision turnaround, safeguards data integrity, and delivers a best-in-class applicant experience.

This position is part of a bargaining unit and is represented by the union SEIU, Local 200United.
Education and Experience  | Bachelor’s degree required; or Associate’s degree plus four years of full-time experience in a higher-education office may substitute. Demonstrated systems-administration experience, preferably with a CRM (SLATE preferred) or admissions platform is desirable.
Skills and Knowledge  | Proven ability to work independently and collaboratively with a high functioning team, multitask under pressure, and exercise sound judgment and confidentiality. Attention to detail, organization, and the ability to manage multiple competing priorities. Resourceful, solution-oriented mindset with a focus on continuous improvement. Capacity to balance and meet deadlines with accuracy and composure. Strong interpersonal, communication, and presentation skills. Background in educational recruitment or graduate admissions strongly preferred.
Responsibilities  | Oversee, process, and monitor graduate applications (MBA, M.S., Ph.D. for online and residential programs). Process files for completeness, request missing materials, and communicate next steps to applicants. Coordinate with other program leaders as appropriate. Administer Ph.D. summer funding and TA/RA appointments. Generate offer letters, track acceptances, and coordinate timelines with the Graduate School. Lead process automation initiatives by partnering with Enrollment Management and Information Technology Services to reduce manual data entry and implement new Slate features. Coordinate Slate training and refresher sessions for other program leaders as needed. Alongside the executive director, collaborate with faculty leaders to provide admissions updates. Collaborate with SU’s Office of Admissions Reporting and IR to build queries and reports that streamline data for rankings surveys and other strategic activities.
Physical Requirements  | Not Applicable
Tools/Equipment  | Not Applicable
Application Instructions  | In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University  | Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area  | Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement  | Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans  | Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community  | Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.


Quick Link  | https://www.sujobopps.com/postings/110209
Job Posting Date  | 07/14/2025
Application Deadline  |
Full Consideration By  |
Job Category  | Staff
Message to Applicants  | 

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