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Old Dominion University

Enrollment Counselor

🇺🇸 Remote - US 🕑 Full-Time 💰 TBD 💻 Enrollment 🗓️ March 31st, 2026
CRM NACADA Clari

Edtech.com's Summary

Old Dominion University is hiring an Enrollment Counselor. The Enrollment Counselor acts as the main contact for prospective ODUGlobal students, guiding them through the enrollment process using a consultative sales approach and collaborating with various departments to ensure a smooth transition to academic advising.

Highlights
  • Serve as primary contact for prospective ODUGlobal students from inquiry to class start.
  • Use consultative sales framework to explore students' educational and professional goals and advance them through the enrollment funnel.
  • Collaborate with admissions, financial aid, registrar, and academic departments to provide seamless enrollment experiences.
  • Provide proactive, personalized guidance to convert inquiries into enrolled students.
  • Require experience with PC software including Microsoft Office and CRM systems.
  • Expect strong communication, organizational, analytical, and problem-solving skills.
  • Some knowledge of consultative coaching principles and handling confidential student information is required.
  • Experience in student services, customer service to non-traditional students, or admissions is preferred.
  • This is a full-time classified remote position with a traditional 40-hour workweek.
  • Salary is commensurate with education and experience.