Enrollment Specialist

Edtech.com's Summary

Weber State University is hiring an Enrollment Specialist. The role requires independently managing VA education benefits certification, ensuring compliance with federal and state regulations, and providing expert guidance to internal stakeholders. The specialist also trains staff, oversees regulatory audits, advocates for veteran students, and maintains up-to-date knowledge of policies to support institutional accountability.

Highlights

Independently certify VA education benefits and conduct advanced audits on eligibility and academic progress.
Serve as liaison to VA Education Liaison Representative (ELR) and State Approving Agency (SAA).
Manage secure maintenance of VA student records, ensuring FERPA compliance and institutional audit readiness.
Monitor and interpret updates to federal/state regulations; lead compliance training for staff and faculty.
Advise veteran students on benefit eligibility, resolve benefit-related issues, and coordinate with multiple departments.
Required qualifications: High School Diploma or equivalent and one year of related experience or equivalent education/experience combination.
Preferred knowledge of VA educational benefits and regulations, FERPA and PII safeguards, Banner Student System, and customer service skills.
Experience with registration databases, Google Workspace, strong communication skills, and ability to handle work pressure.
Position requires completion and maintenance of VA training and certifications.
Annual salary starts at $35,500 with a comprehensive benefits package including medical, dental, retirement, tuition benefits, and paid leave.

Enrollment Specialist Full Description

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Position Details

WSU's Commitment to Equal Opportunity

Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).

Position Information

Position Title	Enrollment Specialist
Requisition Number	S02262P
Position Category	Staff
Campus Location	Weber State University - Ogden, UT
Hours per week	40
Months per year	12
Alternate work schedule
Pay Grade	N24
Salary
FLSA	Non-Exempt
Job Summary/Basic Function	The Enrollment Specialist serves as a certifying official and subject matter expert in the administration of VA education benefits. This position is responsible for independently managing complex compliance functions, ensuring institutional adherence to federal and state regulations, and providing strategic guidance to internal stakeholders. The Enrollment Specialist exercises a high degree of judgment and autonomy in decision-making, policy interpretation, and procedural development to support veteran student success and institutional accountability. The position provides additional training, coaching and oversight of student and part-time certifying officials. The Enrollment Specialist will be required to complete and maintain necessary VA training and certifications. Key Responsibilities Enrollment Certification & Compliance Oversight Independently certify VA education benefits for eligible students, ensuring strict alignment with approved academic programs and regulatory requirements. Conduct advanced audits of student enrollment, academic progress, and conduct to determine continued eligibility; initiate and report probation, termination, or disciplinary actions as required. Serve as the primary liaison to the VA Education Liaison Representative (ELR) and State Approving Agency (SAA), proactively communicating substantive changes to programs, policies, and staff assignments. Identify and resolve systemic barriers to timely and accurate reporting; escalate challenges, risks and recommend corrective actions to MASC Director. Records Management & Regulatory Audits Oversee the secure maintenance and integrity of VA student records, including certification documentation, academic evaluations, financial data, and enrollment agreements. Maintain strict compliance with FERPA regulations. Ensure institutional readiness for federal and state audits by implementing robust documentation protocols and conducting periodic internal reviews. Develop and enforce data privacy standards and retention schedules in accordance with VA and institutional policies. Policy Expertise & Regulatory Intelligence Monitor, interpret, and disseminate updates to federal and state regulations, VA advisories, and bulletins; assess institutional impact and recommend policy adjustments. Lead training initiatives for staff and faculty on compliance requirements, certification procedures, and veteran support services. Attend state and national-level VA conferences to maintain expert-level knowledge of institutional academic programs, approval criteria, and student conduct policies; advise leadership on programmatic changes affecting VA eligibility. Student Advocacy, Access & Strategic Support Provide high-level advising to veteran students on benefit eligibility, application processes, and institutional responsibilities. Resolve escalated issues related to payment discrepancies, benefit interruptions, and academic standing; coordinate with financial aid, registrar, and academic departments to ensure resolution. Develop and implement outreach strategies to promote awareness of available resources, foster student engagement, and improve retention among VA beneficiaries.
Required Qualifications	Required: High School Diploma or equivalent. One year of related experience or a combination of education and experience
Preferred Qualifications	Preferred: Experience with VA rules and regulations as it applies to VA Educational Benefits Knowledge of the various VA chapters of benefits and requirements Familiarity with the Family Education Rights and Privacy Act (FERPA) and Personal Identifying Information (PII) safeguards Knowledge of Banner Student System and higher education registration/records/accounting operations and procedures Customer service experience Ability to work effectively under pressure and resolve issues amid frequent interruptions Strong Understanding of registration databases, word processing, and Google Workspace Strong written and verbal communication skills
A successful candidate will be willing to
Background Check?	Yes
Benefits Summary	WSU offers a generous benefits package that includes medical, dental, long-term disability, life insurance, retirement, a wellness program with release time and paid incentives, tuition benefits, free tickets to athletic and performing arts events, and paid holidays, vacation, and sick leave.

Posting Detail Information

Job Open Date	01/16/2026
Review Date	01/26/2026
Job Close Date
Open Until Filled	Yes
Notes to Applicant	If you are passionate about what you could offer and accomplish here at WSU, we would love to hear from you. The annual salary for this position starts at $35,500 and may go up from there depending on candidate qualifications. The position comes with a generous benefits package. The position can be filled as an Enrollment Specialist I, II, or III depending on candidate qualifications. To apply, please complete the online application and attach a cover letter, current resume, and the names and contact information for three professional references. For qualification determination, your application and/or resume must address the required and preferred qualifications and must contain average number of hours worked per week and the dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be considered incomplete. Screening of applications will begin January 26, 2026. Position will remain open until filled. Criminal background check required as a condition of employment.
Quick Link for Direct Access to Posting	https://jobs.weber.edu/postings/27441

ADA Essential Job Function

Physical Activity of this position	Grasping. Applying pressure to an object with the fingers and palm. , Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance., Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
Physical Requirements of this position	Light work. Exerting up to 20 lbs of force occasionally and/or up to 10 lbs of force frequently and/or a negligible amount of force constantly to move objects. Use of arm and/or leg controls exerting forces greater than that for sedentary work.
Visual Acuity Requirements including color, depth perception and field of vision.	Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading., Required to have visual acuity to operate motor vehicles and/or heavy equipment. , Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services,) or to make general observations of facilities or structures (i.e., security guard, inspection).
The conditions the worker will be subject to in this position.	None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Supplemental Questions

Required fields are indicated with an asterisk (*).

* How did you hear about this employment opportunity?
- jobs.weber.edu
- KSL
- Chronicle of Higher Education
- Higher Ed Jobs
- Agency Referral
- Personal Referral
- Internal Job Posting
- Advertisement/Publication
- Other web advertisement
- Other
* Do you have or have you ever been issued a W# By Weber State University? Yes or No.

If yes, please enter your W# (W followed by eight numbers).

(Open Ended Question)
* What is the highest level of education attained?
- GED
- High School Diploma
- Associates Degree
- Bachelors Degree
- Masters Degree
- PHD
* How many years of experience do you have in this type of position?
- 0-1
- 1-3
- 3-5
- 5-7
- 7+
* How many years of Administrative support experience do you have?
- 0-2
- 3-5
- 6-9
- 10 or more
* Please describe any previous experience you have working in a customer service enviornment
(Open Ended Question)
* Please describe in detail how your background and experience would be applicable for this position in a College/University setting
(Open Ended Question)
* Tell us how you maintain constant performance while under time and work load pressures.
(Open Ended Question)
* Do you have experience working with servicemembers or do you have a military-affiliation? If so, please describe your experience and affiliation.
(Open Ended Question)
Are you bilingual (English and Spanish)?
- Yes
- No

Documents Needed to Apply

Required Documents

Resume
Cover Letter
List of References with Contact Info

Optional Documents

Philosophy Statement

3848 Harrison Blvd. Ogden, Utah 84408
(801) 626-6000

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Original Job Description