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Northern Virginia Community College

Enrollment Specialist

🇺🇸 Loudoun, VA

🕑 Full-Time

💰 $48K - $58K

💻 Enrollment

🗓️ July 17th, 2025

Edtech.com's Summary

Northern VA Community College is hiring an Enrollment Specialist. The role involves providing students with accurate information and assistance regarding admissions, registration, financial aid, placement testing, and related student service programs while supporting the Associate Campus Registrar through managing enrollment services and record updates.

Highlights
  • Provide information on admissions, placement testing, domicile, payment, financial aid, registration, and student activities.
  • Assist with admission applications, student record updates (SSN, name, DOB), registration, and domicile classification.
  • Support the Associate Campus Registrar with enrollment management tasks and communications with students.
  • Perform essential functions such as online admission corrections, domicile determination, withdrawals processing, transcript handling, enrollment verification, and document scanning.
  • Required knowledge of PeopleSoft Student Administration Systems or willingness to learn, and proficiency in PC software applications including Microsoft Office.
  • Strong customer service and effective communication skills are necessary.
  • Must have office training and experience working in high-volume customer service settings, preferably in a college or university admissions or registrar’s office.
  • Experience with diverse populations and familiarity with domicile decisions and appeals preferred.
  • Fluency in a commonly spoken foreign language in Northern Virginia is a plus.
  • Compensation range is $48,000 to $58,000 annually.

Enrollment Specialist Full Description

Enrollment Specialist

Please see Special Instructions for more details.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Working Title  | Enrollment Specialist
Role Title  | Education Support Spec II
Role Code  | 29143-FP
FLSA  | Nonexempt
Pay Band  | 03
Position Number  | 28000912
Agency  | Northern VA Community College
Division  | NV280-Office of Student Services
Work Location  | Loudoun - 107
Hiring Range  | $48,000-$58,000
Emergency/Essential Personnel  | No
EEO Category  | E-Paraprofessional
Full Time or Part Time  | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-  | No
Does this position have a bilingual or multilingual skill requirement or preference?  | Yes
Work Schedule  | Monday – Friday
Sensitive Position  | No

Job Description  | General Description:
The Enrollment Services Specialist provides generic information to students on a variety of student service programs, activities, and procedures regarding admissions, placement testing, domicile, payment, financial aid, registration, and student activities. Assists student with referrals to other departments as needed.

Duties and Tasks:
Assists the Associate Campus Registrar in tasks to manage enrollment services in ensuring accurate and timely information is provided to new, current and returning students on a broad spectrum of student services. Assist with admission application and inquiries, updating student records (SSN, name, DOB, etc.), registration, domicile classification & advising of such inquiry, frequent internal/external communications with students and other functions performed in the Associate Campus Registrar’s office in accordance with College policies.

Essential Functions:
Admissions application online corrections, assistance in Level One domicile determination, registration, process Withdrawals, NVRK, Senior Citizens, official/unofficial, high school transcripts, enrollment verification, AP, CLEP, IB, Image now/scanning, etc.

***All applicants must reside in Virginia, Maryland, or District of Columbia.
Special Assignments  | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications  | Required KSAs: Ability to work under pressure and meet deadlines. Ability to establish goals and priorities and make decisions based on program and institutional policies. Familiarity with People Soft Student Administration Systems or other student information system or flexibility and willingness to learn new systems. Ability to communicate effectively, orally and in writing. Strong customer service skills. Knowledge of PC software applications Ability to interpret and explain academic and administrative policies and procedures.

Minimum Work Experience:Office training and customer service experience in a high-volume, in-person setting. Experience working with a diverse population. Experience working in a college office setting or university office setting, preferably an Admissions or Registrar’s office. Experience working with computer software applications such as Microsoft Office.

Additional Considerations  | Additional Considerations: Experience handling domicile decisions and appeals. Experience using PeopleSoft student information system and imaging software. Fluency in a foreign language commonly spoken in the Northern Virginia area. 

Operation of a State Vehicle  | No
Supervises Employees  | No
Required Travel  | N/A
 Posting Detail Information 
Posting Number  | CLS_3875P
Recruitment Type  | General Public - G
Number of Vacancies  | 1
Position End Date (if temporary)  |
Job Open Date  | 07/11/2025
Job Close Date  | 07/25/2025
Open Until Filled  |
Agency Website  | www.nvcc.edu
Contact Name  |
Email  |
Phone Number  |
Special Instructions to Applicants  | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information  |
Background Check Statement Disclaimer  | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link:  http://ethics.dls.virginia.gov/

EEO Statement  | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement  | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement  | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting  | https://jobs.vccs.edu/postings/86790
Supplemental Questions
Required fields are indicated with an asterisk (*).
  1. * Do you now or in the future require visa sponsorship to work in the United States? 
    • Yes
    • No
  2. * I understand that this position is not telework eligible and I will be required to attend work in-person. 
    • Yes
    • No
  3. * I understand this position is located in Virginia and I will be required to reside in the DMV metro area. 
    • Yes
    • No
  4. * Do you have previous experience providing customer service in a high-volume environment and responding to a variety of inquiries from diverse populations OR equivalent applicable experience or training? 
    • Yes
    • No
  5. * Do you have experience working with diverse population? 
    • Yes
    • No
  6. * Do you have some experience working in a college office setting or university office setting, preferably an Admissions or Registrar's office? 
    • Yes
    • No
  7. * Do you have experience in the use of computer software, including MS Office? 
    • Yes
    • No
Applicant Documents
Required Documents
  1. Resume
Optional Documents
  1. Other Document
  2. Alternative Hiring Process Letter
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