Crucial Learning
Enterprise Technical Architect
🇺🇸 Remote - US
🕑 Full-Time
💰 TBD
💻 Product Development
🗓️ August 14th, 2025
SaaS
Salesforce
Zapier
Edtech.com's Summary
Crucial Learning is hiring an Enterprise Technical Architect responsible for designing and implementing scalable, integrated solutions across enterprise systems including Salesforce, NetSuite, and middleware. The role involves leading architectural design, collaborating with cross-functional teams to translate business needs into reliable technical solutions, and mentoring team members to uphold best practices and standards.
Highlights
- Architect and implement cross-platform solutions focusing on Salesforce, NetSuite, and Boomi integrations.
- Lead technical design and solutioning for lead-to-cash workflows, CPQ, and financial system integrations.
- Develop reusable integration patterns, data models, APIs, and interface contracts.
- Troubleshoot complex system issues related to performance and data integrity.
- Establish architectural governance including documentation standards and design review processes.
- Mentor technical teams and promote consistent architectural quality in Agile environments.
- Required expertise includes 7+ years with Salesforce (including CPQ), 10+ years with NetSuite, 5+ years with middleware platforms (preferably Boomi), and strong API and data modeling skills.
- Additional skills preferred: Apex development, single sign-on solutions (Auth0), and cloud automation tools (Zapier, Workato).
- Must have legal authorization to work in the United States and attend in-person events annually.
- Offers professional development programs, health benefits, retirement plans, and a flexible work environment.
Enterprise Technical Architect Full Description
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Enterprise Technical Architect
Department: | Product Technology
Location:
Location:
Enterprise Technical Architect
Reports To: Senior Director, Information Systems
Employment Type: Full Time FSLA Status: Exempt EEO Category: Professionals
The Impact You Will Have:
The Enterprise Technical Architect is responsible for designing and implementing scalable, integrated solutions across Crucial Learning’s enterprise systems, with a focus on Salesforce, NetSuite, and middleware. This is a hands-on role, accountable for delivering complex solutions that span multiple platforms and requires deep technical expertise.
You will work closely with developers, product owners, and product platform engineering teams to lead architectural and technical design, define system interfaces, and translate business needs into working solutions. Your contributions will stabilize and accelerate delivery, reduce complexity, and support enterprise growth through secure, reliable, high-quality, and maintainable architecture.
You demonstrate strong architectural judgment and hands-on execution across Salesforce, NetSuite, and middleware solutions. You bring deep expertise in integration design, data modeling, API strategy, CPQ and lead-to-cash workflows. You translate objectives into scalable solutions, document decisions and patterns, and uphold standards for security, performance, and maintainability. You mentor teammates, establish best practices, and prepare for the upcoming platform-Salesforce integrations. You communicate effectively across technical and non-technical audiences and consistently ground architectural decisions in business context, ensuring solutions directly support strategic objectives and related operational goals.
What You’ll Do:
- Architect and implement cross-system solutions across Salesforce, NetSuite, and Boomi with a focus on scalability, maintainability, and business value
- Lead technical solutioning for initiatives with deep dependencies across lead-to-cash workflows, CPQ, and financial systems
- Translate business goals and process flows into clear, performant architecture plans and technical specifications
- Serve as the primary technical partner for product owners on roadmap delivery, backlog grooming, and technical trade-off decisions
- Collaborate with product platform engineering teams to plan and execute future Salesforce platform integrations
- Design and document reusable integration patterns, data models, and interface contracts across systems
- Develop and implement APIs and integrations, owning the delivery of critical components and partnering with developers for execution
- Troubleshoot and resolve complex system interaction issues, including performance bottlenecks, data integrity challenges, and orchestration conflicts
- Establish architectural governance practices, including documentation standards, version control for integration artifacts, and design review processes
- Define and maintain a long-term architectural vision that anticipates future-state business needs, scalability, and innovation
- Mentor technical team members and promote consistent architectural thinking and solution quality across delivery teams
What You’ll Need:
- Proven ability to translate business requirements into scalable, cross-platform solutions and lead architectural decision-making during system migrations, mergers, and platform transformations
- Demonstrated success in technical leadership, with 5+ years mentoring developers, influencing best practices, guiding multi-team delivery in Agile environments, and collaborating with Product, Engineering, and Business stakeholders to deliver measurable results
- A strong sense of ownership, urgency, and accountability in driving solutions from concept to production
- Strong background in data modeling, interface design, SaaS architecture, and reusable integration patterns across business units
- 3+ years designing and implementing APIs, including orchestration, data synchronization, and enterprise integration patterns, with a focus on performance and maintainability
- 7+ years designing and delivering scalable enterprise solutions, including 5+ years with middleware/integration platforms (Boomi preferred)
- 5+ years working with relational databases
- 5+ years of Apex development experience (Java experience a plus)
- 7+ years of Salesforce experience, including CPQ and lead-to-cash workflows; experience with Salesforce Community architecture and back-end development, as well as integration with third-party tax systems (Avalara preferred), is a plus
- 10 or more years of hands-on experience with NetSuite architecture, customization, and system integrations, including advanced SuiteScript development
- Experience with single sign-on solutions (Auth0 preferred) and cloud-based integration or automation platforms (such as Zapier or Workato) is a plus, particularly in designing secure, scalable authentication and workflow automation
- Must be able to attend in-person events at least once a year
- Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future
What You’ll Get:
- Access to some of the richest professional development programs.
- A variety of benefits. Programs include health benefits, life insurance, income protection and retirement savings plan with employer contributions to assist with your health & financial security today and in the years ahead.
- Access to health benefits and wellness programs for employees and families.
- The ability to work in a flexible work environment.
- Professional development support as we want YOU to be successful in your career. Our team will work with you to establish the goals you are trying to achieve in your profession.
The Process:
The first step is to apply to the role. If your experience matches our needs, you will be reached out to by a member of the HR team to set up a call to learn more about you. From there, you can expect to meet with the hiring manager and some other members of the team. We like to connect over the phone, via Zoom and sometimes, in person (when applicable)!
AAP:
Crucial Learning provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Crucial Learning complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Crucial Learning expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Crucial Learning’s employees to perform their job duties may result in discipline up to and including discharge.
If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Crucial Learning, please contact our Recruitment department at hr@cruciallearning.com.
ADA (American with Disabilities Act) Information
- Work is performed primarily in an office setting
- Operates standard office equipment to include a computer, calculator, copier, fax, telephone
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