College of Western Idaho
ERP Systems Engineer
SaaS
SQL
Edtech.com's Summary
The College of Western Idaho (CWI) is hiring an ERP Systems Engineer to lead the performance, stability, and evolution of their enterprise systems, including the Ellucian Colleague ERP. This role requires combining hands-on engineering expertise with strategic collaboration to ensure reliable system operations and advance integration, scalability, and continuous improvement across the college's technology ecosystem.
Highlights
- Oversee administration, performance, and reliability of enterprise platforms including ERP and hosted applications
- Diagnose and resolve complex cross-platform issues across applications, infrastructure, and integrations
- Lead system implementations, upgrades, and continuous improvement initiatives
- Install, configure, maintain, and update enterprise systems, operating systems, and security patches
- Develop backup, recovery, and system resilience strategies with IT Operations and vendors
- Collaborate with IT leadership, application teams, vendors, and business stakeholders
- Bachelor’s degree in IT, Computer Science or related field, or equivalent experience required
- Microsoft AZ-800 and AZ-801 certifications or ability to obtain within one year
- Experience with Ellucian Colleague or other ERP platforms and hybrid cloud/on-premise environments
- Strong knowledge of SQL, monitoring tools, system performance tuning, security best practices, and middleware integration
ERP Systems Engineer Full Description
Reports To:
Director, Enterprise Applications
Position Status:
FT - Full-Time
Drive Enterprise Systems Excellence as an ERP Systems Engineer at CWI!
Are you a technically deep systems engineer who thrives on optimizing complex enterprise platforms? The College of Western Idaho (CWI) is seeking an ERP Systems Engineer to lead the performance, stability, and evolution of our enterprise systems, including the Ellucian Colleague ERP and related administrative platforms.
In this role, you’ll combine hands‑on engineering expertise with strategic collaboration—ensuring reliable system operations while advancing integration, scalability, and continuous improvement across the college’s technology ecosystem.
Why Join CWI?
At CWI, enterprise systems power everything from student success to institutional operations. As an ERP Systems Engineer, you’ll play a critical role in maintaining and evolving the technical foundation that supports the college. This position offers the opportunity to work across infrastructure, applications, and integrations while influencing both operational reliability and long‑term technology strategy.
Benefits:
CWI offers one of the most affordable and comprehensive benefits packages in higher education, including:
- Premium healthcare plans
- 11%+ employer retirement contributions
- Tuition discounts
- Generous personal leave
- Professional development opportunities
Enterprise Systems Administration & Performance:
- Oversee the administration, performance, and reliability of enterprise platforms, including ERP and hosted applications
- Ensure systems are scalable, resilient, and highly available to meet institutional needs
- Monitor system health, capacity, and performance trends
System Optimization & Troubleshooting:
- Diagnose and resolve complex cross‑platform issues across applications, infrastructure, and integrations
- Perform root cause analysis and implement long‑term solutions to reduce recurring issues and system risk
- Optimize application hosting environments, including Microsoft IIS and Apache Tomcat
Platform Engineering & Lifecycle Management:
- Lead and support system implementations, upgrades, and continuous improvement initiatives
- Install, configure, maintain, and update enterprise systems, operating systems, and security patches
- Evaluate and recommend hardware and software enhancements to improve performance and scalability
- Coordinate full lifecycle management of enterprise applications, including deployment, optimization, and stabilization
Integration, Resilience & Infrastructure:
- Develop and maintain backup, recovery, and system resilience strategies in collaboration with IT Operations and vendors
- Ensure backup processes, recovery procedures, and maintenance activities are regularly tested and validated
- Support integration strategies and middleware across hybrid environments (cloud and on‑premise)
Collaboration, Documentation & Technical Leadership:
- Collaborate with IT leadership, application teams, vendors, and business stakeholders to align technology with institutional goals
- Provide technical guidance, mentorship, and recommendations across teams
- Translate complex technical concepts into clear, actionable insights for diverse audiences
- Maintain comprehensive documentation, including system configurations, procedures, and troubleshooting resources
- Promote knowledge sharing and cross‑training to strengthen operational resilience
What We’re Looking For:
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience
- Completion of Microsoft AZ‑800 and AZ‑801 certifications, or the ability to obtain within one year of hire
- Experience supporting enterprise applications in higher education or similarly complex environments
- Experience working with SaaS vendors and hybrid (cloud + on‑premise) environments
- Strong understanding of SQL and enterprise data systems
- Familiarity with monitoring and observability tools, system performance tuning, and security best practices
- Knowledge of integration and middleware patterns
- Experience with Ellucian Colleague or other ERP platforms
Additional Instructions For Applicants:
Most positions at CWI are in-person and based on campus. While some roles may allow up to two remote workdays per week, eligibility for remote work is determined on a case-by-case basis at the hiring manager's discretion. All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status.
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