Extra Help IT Endpoint Support

🇺🇸 Normal, IL

🕑 Part-Time

💰 $23 - $25 per Hour

💻 Information Technology

🗓️ November 24th, 2025

Intune

Edtech.com's Summary

Illinois State University is hiring an Extra Help IT Endpoint Support team member for the Wonsook Kim College of Fine Arts Instructional Technology office. The role involves providing on-site technical support to faculty, staff, students, and labs across College of Fine Arts departments, ensuring reliable and responsive IT service to maintain smooth operation of classrooms, studios, and offices.

Highlights

Provide hands-on technical support for computer systems within College of Fine Arts departments.
Support faculty, staff, students, and lab equipment in classrooms and offices.
Must work on-site and assist in troubleshooting Windows, macOS, Linux, and network configurations like DNS, VLANs, Active Directory.
Hourly pay between $23.00 and $25.00.
Requires a high school diploma or equivalent and prior computer system support experience.
Preferred qualifications include IT work experience or relevant college coursework, technical aptitude in hardware, software, and operating systems.
Must have strong communication skills and be able to follow procedures under time-sensitive conditions.
Work up to 28 hours per week, Monday through Friday, between 8 a.m. and 4:30 p.m.
Must be physically able to move between locations, lift up to 40 lbs, and perform tasks in confined spaces.
Position includes eligibility for time off and participation in the University’s 403(b) retirement savings plan.