Fabric Administrator

🇺🇸 Remote - US 🕑 Full-Time 💰 $66K - $106K 💻 Information Technology 🗓️ September 14th, 2026

SaaS

Edtech.com's Summary

Southern New Hampshire University is hiring a Fabric Administrator to monitor, configure, and support the university's core systems and keep data secure and reliable for its more than 180,000 learners worldwide.

Highlights

Maintain systems that support university operations while ensuring a high level of data security
Partner with internal and external stakeholders to roll out new products and services
Translate user requests into documented requirements and specifications
Communicate technical projects and data across the organization, from end users to senior management
Remote role open to residents of 36 approved states

Fabric Administrator Full Description

The Fabric Administrator (System Administrator) is responsible for monitoring, configuring, managing, supporting and improving various university systems. This role performs administrative tasks, ensures data integrity, and works with third parties to identify opportunities for improvement, keeping SNHU's core systems secure and reliable for its more than 180,000 learners worldwide.

Primary Duties and Responsibilities:

Maintain systems that support business needs while ensuring the highest level of data security
Work collaboratively with internal and external stakeholders to identify, implement, and support new product and service roll-outs
Maintain communication around issues and opportunities, communicating across organizational boundaries from end users through senior management
Prepare documentation and explain technical projects, developing diagrams, charts and data to explain complex topics such as data flow, system utilization, and trends
Translate user requests into workable requirements, document specifications and test cases, and schedule work into sprints
Support a Service Level Agreement (SLA)-based administrative model in partnership with outsourced development resources
Perform day-to-day ServiceNow administrative tasks and address production support issues (e.g. unlocking/resetting passwords, modifying data, creating ad hoc reports)
Fulfill application requests for service from business users escalated through the help desk

What We're Looking For:

2 years of experience working in an application support role
Bachelor's degree in computer science, information systems, or related field
Experience analyzing business, operational, or technical issues and documenting findings, risks, dependencies, and recommended solutions
Experience administering, configuring, or supporting a SaaS platform, including user management, system configuration, reporting, workflow administration, or troubleshooting
Experience managing multiple concurrent projects or support activities while meeting deadlines in a fast-paced environment

This is a remote role open to residents of 36 approved U.S. states.