Modern Workplace Engineering Manager

🇺🇸 Remote - US 🕑 Full-Time 💰 $97K - $155K 💻 Information Technology 🗓️ September 14th, 2026

Intune

Edtech.com's Summary

Southern New Hampshire University is hiring a Modern Workplace Engineering Manager to lead a team of engineers and administrators responsible for the daily operation and continuous improvement of the university's Modern Workplace services.

Highlights

Provide hands-on technical leadership across Microsoft 365, endpoint management, collaboration, identity, and automation
Translate departmental strategy into prioritized, delivered technical execution
Coach and develop a team of engineers while staying engaged in design, troubleshooting, and escalation support
Report to the Director of Modern Workplace Engineering
Remote role open to residents of 36 approved states

Modern Workplace Engineering Manager Full Description

The Modern Workplace Engineering Manager is a technical people-leader responsible for the daily operation, engineering, and continuous improvement of Southern New Hampshire University's Modern Workplace services. This role leads a team of engineers and administrators while remaining actively engaged in technical design, troubleshooting, implementation, and escalation support across Microsoft 365, endpoint management, collaboration, identity, automation, and related technologies, reporting to the Director of Modern Workplace Engineering.

What You'll Do:

Lead, coach, and develop a team of Modern Workplace engineers and administrators
Provide hands-on technical leadership across Microsoft 365, endpoint management, collaboration, identity, security, automation, and device-management technologies
Serve as a senior escalation point for complex technical incidents, service disruptions, implementation challenges, and architectural decisions
Review technical designs, implementation plans, scripts, configurations, and operational procedures for quality, security, scalability, and supportability
Manage work intake, prioritization, resource assignment, execution, and follow-through across operational and project-based work
Translate departmental strategy and institutional requirements into technical roadmaps, delivery plans, and team assignments
Coordinate technical delivery across Microsoft 365, Intune, Windows, macOS, MECM, Autopilot, Teams, SharePoint, OneDrive, Entra ID, Power Platform, Copilot, and related technologies
Partner with the Director on platform strategy, architecture, workforce planning, budgeting, vendor management, and service improvement

What We're Looking For:

Seven or more years of progressive experience in Microsoft 365, endpoint engineering, infrastructure, systems administration, or a related technical field
Three or more years of formal people-management, supervisory, or technical-leadership experience
Bachelor's degree or equivalent years of experience in lieu of degree accepted
Strong hands-on experience with Microsoft 365 administration and at least two major Modern Workplace disciplines
Experience designing, implementing, and supporting enterprise-scale technology solutions

This is a remote role open to residents of 36 approved U.S. states.