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Patrick & Henry Community College

FastForward Career and Credentials Coach

🇺🇸 Martinsville, VA

🕑 Full-Time

💰 $44K

💻 Academic Advising

🗓️ August 18th, 2025

Edtech.com's Summary

Patrick & Henry Community College is hiring a FastForward Career and Credentials Coach. The coach assists students in workforce training programs by providing career and educational planning, program admissions support, financial aid guidance, and helps students complete training and secure employment by connecting them to resources and work-based learning opportunities.

Highlights
  • Provide career and educational planning services to students in workforce training programs.
  • Assist with program admissions, financial aid, and credential completion.
  • Support students in overcoming barriers by connecting them to regional supportive services and one-stop career centers.
  • Collaborate with Workforce Advising and Coaching team, Career Center, and workforce partners.
  • Requires at least a bachelor's degree in counseling, human resources, social services, or related field, or equivalent experience.
  • Expect completion or willingness to complete Virginia Career Coach Certification Program.
  • Knowledge of workforce development programs (e.g., WIOA, RVHI), career assessment, labor market info, and student resources including financial aid.
  • Strong communication, relationship-building, and recordkeeping skills are essential.
  • Proficiency in Microsoft Office and social media; ability to manage multiple projects.
  • Minimum pay is $44,192 with a full-time schedule Monday-Friday 8am-5pm, some evenings/weekends as needed.

FastForward Career and Credentials Coach Full Description

FastForward Career and Credentials Coach
Please see Special Instructions for more details.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx , or call DARS at 800- 552-5019.

Working Title  | FastForward Career and Credentials Coach
Role Title  | Education Support Specialist III
Role Code  | 29144-SW
FLSA  | Nonexempt
Pay Band  | 4
Position Number  | 285R0029
Agency  | Patrick & Henry Community College
Division  | Patrick & Henry Community College (Div)
Work Location  | Martinsville - 690
Hiring Range  | Minimum pay $44,192
Emergency/Essential Personnel  | No
EEO Category  | B-Professional
Full Time or Part Time  | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-  | No
Does this position have a bilingual or multilingual skill requirement or preference?  | No
Work Schedule  | Monday-Friday 8am-5pm schedule, but some evening or weekend hours may be required based on needs.
Sensitive Position  | No

Job Description 
Patrick & Henry Community College is a comprehensive two-year institution committed to student success, lifelong learning, initiating an atmosphere of care via our caring campus model, and enrichment of the quality of life in the region it serves. Serving Martinsville, Henry County, Patrick County, and the southern portion of Franklin County, P&HCC is a comprehensive open-door institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award the associate degree. Patrick & Henry offers 29 associate degree programs, 12 certificate programs and 38 career studies certificate programs. The college also delivers a variety of nontraditional programs such as customized workforce development training, industry-recognized certifications, developmental and transitional programs, and courses for personal enrichment.

Organizational Objective:
P&HCC staff members work with a student population that reflects the population of Virginia. This work stands to ensure the economic mobility of all people in our service region. Knowledge and understanding of specific needs of all students and a commitment to helping each attain educational success are critical responsibilities of our institution. P&HCC continuously strives to provide students and staff with a positive environment that is welcoming and encourages connectivity through intentional behaviors that influence our campus culture and eliminates barriers to student success. Caring Campus is a collective effort to make students and employees feel welcome and connected to our college by instilling uplifting behaviors such as wearing name tags, warmly connecting students to necessary personnel, and openly engaging with students.

Purpose of Position:
FastForward/G3 Career and Credentials Coach will assist students interested or enrolled in noncredit and credit workforce training with career and educational planning services, program admissions, financial aid, successful training and credential completion, identifying work-based learning opportunities, and job placement and retention. Coaches will assist students in overcoming barriers to their success by connecting them to supportive services in their region, including the services of the one stop career centers, as appropriate. The coach will work closely with students before, during, and after their training and credentialing programs to provide support throughout the program and into the workforce.

Special Assignments  | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications  | KSA’s include the ability to build relationships and provide excellent coaching services to students pursuing short-term workforce training, as well as strong recordkeeping skills and the ability to handle multiple projects simultaneously. The coach should have basic knowledge of the workforce development system in Virginia and support resources and some experience in accessing supportive services for clients. The coach should have excellent communication skills and demonstrate the ability to collaborate with community college and workforce partners and employers. FastForward/G3 Career and Credentials Coach works collaboratively with members of the Workforce Advising and Coaching team, the Career Center, as well as others in the WECD Division. Travel may be required to provide advising or coaching services or to meet with stakeholders.

The FastForward/G3 Career and Credentials Coach should have basic knowledge and experience in most of the following areas: Applicants must have at least a bachelor’s degree in counseling, human resources, social services, or a related field or an equivalent combination of education and experience. Coaches should have completed or be willing and able to complete the Virginia Career Coach Certification Program after employment. Ability to organize and prioritize. Ability to work autonomously and as part of a team. Case management and development of individual action plans. Exhibit professionalism and maintain confidentiality. Job search, resume writing, interview, and professional soft skills. Communicating and building networks with a variety of workforce partners and stakeholders. Workforce development programs (e.g. WIOA, RVHI) and credentials. Career assessment and labor market information. Student resources including financial aid (e.g., WCG, FANTIC) and supportive services. Active listening skills. Effective critical thinking skills: ability to analyze situations and problems Working with individuals from underserved populations. Data systems, operations, and linkages. Microsoft Office and social media.
Additional Considerations  | None
Operation of a State Vehicle  | No
Supervises Employees  | No
Required Travel  | N/A
 Posting Detail Information 
Posting Number  | CLS_3843P
Recruitment Type  | General Public - G
Number of Vacancies  | 1
Position End Date (if temporary)  |
Job Open Date  | 06/18/2025
Job Close Date  | 09/07/2025
Open Until Filled  | No
Agency Website  | www.patrickhenry.edu
Contact Name  | Kierra Stockton
Email  | kstockton@patrickhenry.edu
Phone Number  | (276) 656-0203
Special Instructions to Applicants  | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx , or call DARS at 800- 552-5019.
Additional Information  |
Background Check Statement Disclaimer  | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link:  http://ethics.dls.virginia.gov/
EEO Statement  | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement  | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement  | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting  | https://jobs.vccs.edu/postings/86128
Supplemental Questions
Required fields are indicated with an asterisk (*).
  1. * Please describe your experience and relevant training in education, advising, and/or coaching. How have these experiences prepared you to support student success in a workforce or community college setting? 
    (Open Ended Question)
  2. * Describe your experience working with individuals from diverse backgrounds, particularly those from historically marginalized or underserved communities. How would you apply that experience to create an inclusive and supportive environment for students in a community college setting? 
    (Open Ended Question)
  3. * Coaches at P&HCC frequently collaborate with internal departments and external partners. Please describe your experience building partnerships or networks with community agencies, employers, or service providers. How would you apply that experience to support student engagement and success in a community college setting? 
    (Open Ended Question)
Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
Optional Documents
  1. Alternative Hiring Process Letter
  2. Unofficial Transcripts
  3. Unofficial Transcript 2
  4. License