Edtech.com's Summary

Winsupply is hiring a Field Training Specialist. The role involves conducting on-site and virtual training for local companies, focusing on software functions such as WISE, WinZone, and Winreports, while collaborating with local leaders and training services to achieve performance outcomes.

Highlights

Conduct training on WISE, WinZone, Winreports, and related software functions.
Train new presidents, managers, and employees on system usage and reports.
Organize and set up WISE data for local companies.
Perform follow-up training activities and participate in various in-person training events.
Create training help videos and provide documentation support.
Manage and resolve help tickets for end users.
Collaborate with Programming, Quality Assurance, and Support teams on projects.
Provide strategic and conceptual guidance to local companies.
Require 3+ years in wholesale distribution and proficiency with Microsoft Office tools.
Preferred qualifications include experience with WISE ERP and an Associate's or Bachelor's degree.

Field Training Specialist Full Description

Field Training Specialist

641 Middle St, Middletown, CT 06457, USA
Employees can work remotely
Full-time

Company Description

Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 680 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations.

Job Description

Position Summary

The Field Training Specialist conducts both on-site and virtual training for local companies. They will work closely with Local Companies, Area Leaders, and Training Services to ensure desired performance outcomes.

Accountabilities/Responsibilities

Train employees on WISE, WinZone and Winreports functions.
Possess knowledge to train new president/managers and employees on various topics including WISE functions, reports, e.g. A Day’s Work in a Day (ADWIAD).
Work with local company in organization and/or setup of WISE data.
Conduct various follow-up training activities with recently visited local company.
Participate in in-person training events such as Annual Meetings, National Training, Regional Training, and MDTP sessions.
Record training help videos and provide supporting help documentation.
Create, maintain, and follow up help tickets for end users until their issue is resolved.
Routinely work with Programming, Quality Assurance, and Support teams on various projects.
Provide conceptual and strategic guidance to local companies.
Other duties as assigned.

Qualifications

Minimum Qualifications

3+ years working in the wholesale distribution industry.
Ability to provide attention to detail, thoroughness, and ownership in all duties.
Excellent written and oral communication skills.
Ability to work individually or as part of a team.
Able to work in a fast paced/constantly changing work environment.
Proficient with Microsoft Office tools (Word, Excel, PowerPoint).

Desired Qualifications

Associates or Bachelor’s Degree, or related experience.
3+ years of experience using the WISE ERP system.

Additional Information

The physical demands listed here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations:

Sitting or standing for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.
Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Ability to work a non-traditional schedule.
Ability to work remotely and travel up to 50% of the time.

We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.

Let me find your next job.

Thanks - you're signed up.

Field Training Specialist

Edtech.com's Summary

Field Training Specialist Full Description

Field Training Specialist

Training Specialist

Sales Training Manager

Training Manager

Senior Training Leader

Training and Documentation Specialist