Financial Aid Adviser

🇺🇸 Rochester, Michigan 🕑 Full-Time 💰 $48K 💻 Financial Aid 🗓️ September 6th, 2026

Edtech.com's Summary

Oakland University is hiring a Financial Aid Adviser to provide counseling and advice to students and parents on financial services, aid, literacy, billing, payment plans, and student employment. The role involves processing financial aid applications, managing awards, resolving conflicting information, delivering customer service, and conducting educational workshops while maintaining confidentiality.

Highlights

Provide counseling and advice about financial aid, financial services, student billing, payment plans, and employment.
Process financial aid applications, including budgeting, packaging, revising awards, verification, and conflict resolution.
Deliver exceptional customer service via multiple communication channels.
Conduct workshops, seminars, and presentations on financial assistance programs.
Maintain confidentiality and demonstrate ethical behavior with sensitive information.
Required software and technical skills include excellent technical database skills and knowledge of financial aid programs.
Minimum qualifications: Bachelor's degree, one year of experience in higher education financial services advising, superior customer service, effective communication skills, and eligibility to access federal websites.
Preferred qualification: Master's degree.
Salary: $48,265 annually.
Department: Office of Financial Aid and Scholarships; position requires full-time commitment (40 hours per week) with occasional evenings and weekends.