Stevenson University
Financial Aid Advisor
🇺🇸 Owings Mills, MD
🕑 Full-Time
💰 $19 - $20 per Hour
💻 Financial Aid
🗓️ September 1st, 2025
Edtech.com's Summary
- Provide direct service and counsel to students and families regarding financial aid processes.
- Evaluate financial aid applications and determine aid packages based on regulatory guidelines.
- Assist with financial aid forms, default management, debt counseling, and follow-up on inquiries.
- Utilize Ellucian/Colleague and Docescan systems for financial aid processing and document management.
- Participate in student recruitment, outreach, and retention programs.
- Preferred knowledge of Title IV programs, integrated financial aid systems, and Microsoft Office.
- Bachelor's degree or equivalent experience required; one year of related experience in higher education or financial aid preferred.
- Strong communication, customer service skills, and ability to handle confidential information are essential.
- Position reports to the Associate Director and requires some evening and weekend availability.
- Compensation range: $18.75-$20.19 hourly ($39,000-$42,000 annualized), full-time, non-exempt staff position.
Financial Aid Advisor Full Description
Position Title | Financial Aid Advisor
Department | Enrollment Management: Financial Aid
Position Summary | The Financial Aid Advisor is responsible for providing direct service to students and their families in regard to the financial aid process and advises them in all phases of the financial aid application and delivery system. This position will evaluate financial aid applications and determine aid packages in accordance with federal, state, and institutional policies governing financial aid.
Education/Experience | Bachelor’s degree (or substitution of relevant experience for education on a year-for-year basis). One year of related experience in higher education or financial aid preferred. Ellucian experience preferred.
Knowledge/Skills/Ability | Working knowledge of Title IV programs and federal and state regulations preferred Customer service experience Knowledge of integrated financial aid systems, Ellucian/Colleague preferred Working knowledge of Microsoft Office Must be organized, detail oriented, able to multi-task and work independently Ability to work well under pressure and in a fast-paced environment Accuracy and attention to detail are imperative Ability to collaborate with others and exercise sensitivity to matters of confidentiality Excellent communication and presentation skills Commitment to student service Ability to work evenings and weekends as needed
Physical Requirements | Light work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects. Position requires sitting for long periods of time in front of a computer and may require additional hours during peak times. Sedentary work. Keyboarding, talking, hearing, repetitive motions. Close visual acuity. Not substantially exposed to adverse environmental conditions.
Essential Functions | Serve as a member of the Office of Financial Aid Answer general and specific questions concerning financial aid and Stevenson University Evaluate caller needs and provides responses and solutions or determine the call should be researched by other staff members Provide follow-up to all inquiries when needed Assist students and parents in the completion of financial aid forms Counsel and advise students about financial aid eligibility, application procedures, aid programs, costs, indebtedness, and money management. Provide a default management and debt counseling program to students Answer questions, inquiries, or requests from students, parents, or campus constituencies regarding financial aid programs Assist the financial aid staff in returning phone messages Code and scan documents essential to the financial aid processing into our systems (Colleague, Docescan) Collect and track financial aid documents Screen aid applications and supporting documentation submitted by students for accuracy and consistency Serve as the first line of contact for the financial aid office to students, parents, faculty, staff, and members of the community Collect, verify, and/or analyze financial data on students to determine aid eligibility; makes awards with federal, state, and/or institutional guidelines Participate in student recruitment, outreach, and retention programs
Reports To | Associate Director
Quick Link for Posting | https://stevenson.peopleadmin.com/postings/8911
Work Location | Owings Mills
Position Category | Staff
Position Type | Full-Time
Months/Year | 12
Hrs/Week | 40
Hrs/Year | 2080
If scheduled to work less than 12 months, beginning date |
Ending Date |
FLSA | Non-Exempt
Payroll | Biweekly
Hiring Salary Range | Anticipated to be $18.75-$20.19 hourly ($39,000-$42,000 annualized)
Benefits | https://www.stevenson.edu/human-resources/benefits/
Recruitment Instructions | Open to All Applicants
Posting Date | 08/29/2025
Closing Date/Application Deadline |
Open Until Filled | No
EEO Statement | EOE/AA Employer of Minorities/Females/Veterans/Disability
- Resume
- Cover Letter/Letter of Application
Owings Mills, MD, 21117-7804
1-877-468-6852
410-486-7001
Stevenson, MD, 21153-064
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