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University of Maryland

Financial Aid Counselor

🇺🇸 College Park, MD

🕑 Full-Time

💰 $55K - $66K

💻 Financial Aid

🗓️ October 16th, 2025

Edtech.com's Summary

University of Maryland College Park (UMCP) is hiring a Financial Aid Counselor. The role involves independently performing financial aid counseling and administration to support students and staff, including assisting with FAFSA administration, conducting financial need analysis, loan processing, and collaborating with internal departments and community partners to represent financial aid services.

Highlights
  • Provide customer service to students and families on FAFSA and financial aid options.
  • Administer FAFSA and financial aid programs, including need analysis, aid offers, verification, and loan processing.
  • Use financial aid systems, websites, and data reports for processing.
  • Collaborate with the Office of Student Financial Aid (OSFA), Enrollment Management, and other campus partners.
  • Represent OSFA at outreach events for campus and community partners.
  • Preferred knowledge: automated data processing systems, Title IV regulations, and financial aid office customer service experience.
  • Required education: Bachelor's degree from an accredited institution.
  • Required experience: Two years of professional financial aid, finance advising, or counseling related experience; additional experience may substitute for education up to four years.
  • Must have skills in Microsoft Office, oral and written communication, multitasking, prioritizing assignments, and interpreting policies and regulations.
  • Salary range: $55,000 to $66,000 per year.

Financial Aid Counselor Full Description

Job Description Summary

The Office of Student Financial Aid (OSFA) seeks a Financial Aid Counselor in our Student Support unit, who under general supervision, will work independently to perform financial aid counseling and administration to support students and staff on financial aid.

The Financial Aid Counselor will assist with the following important tasks:
- Provide consistent and high-quality customer service to students and families on the Free Application for Federal Student Aid (FAFSA) and their financial aid options at the University of Maryland.
- Support with the administration of the FAFSA and financial aid programs, which includes but is not limited to, conducting financial need analysis, aid offer, re-consideration of aid, review of the cost of attendance, verification, loan processing, review of Satisfactory Progress Policy and Return to Title IV.
- Use financial aid systems, websites and data reports for financial aid processing.
- Collaborate with OSFA, Enrollment Management (EM) and other campus partners about financial aid and OSFA projects/services.
- Represent OSFA on financial aid matters for OSFA/EM outreach events to campus and community partners as needed.

Preferences:
- Knowledge of an automated data processing system.
- One year experience in customer service with experience in a financial aid office preferred
- Knowledge of Title IV regulations, policies and procedures is preferred.

Minimum Qualifications

Education: Bachelor's degree from an accredited college or university. Experience: Two (2) years of professional financial aid, finance advising, or finance counseling related experience. Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education. Knowledge of financial aid policies and procedures, and federal, state, and other applicable related laws, rules, regulations, and ordinances.Skill in oral and written communication.Skill in the use of Microsoft Office products. Ability to multitask and prioritize assignments.Ability to interpret and apply policies, procedures, regulations, and laws.

Additional Job Details

Additional Information:
**This position is not eligible for visa sponsorship **
Required Application Materials:
  • Resume
  • Cover Letter
  • References
 
Best Consideration Date: 10/24/2025
Posting Close Date: 10/24/2025
Open Until Filled: No
 

Job Risks

Not Applicable to This Position

Financial Disclosure Required

No
For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

Department

SVPAAP-EM-Financial Aid Services

Worker Sub-Type

Staff Regular

Salary Range

$55,000.00-$66,000.00

Benefits Summary

For more information on Regular Exempt benefits, select this link.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization.  Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University's Equal Employment Opportunity Statement of Policy.

Title IX Non-Discrimination Notice

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