Financial Aid Coordinator, Systems Support

🇺🇸 Hybrid - Bethlehem, Pennsylvania 🕑 Full-Time 💰 $37K - $45K 💻 Financial Aid 🗓️ September 23rd, 2026

Higher Ed

Edtech.com's Summary

Lehigh University is hiring a Financial Aid Coordinator, Systems Support to administer and maintain the Office of Financial Aid’s information systems. The coordinator troubleshoots system issues, monitors compliance with financial aid regulations, and supports process improvements across the aid lifecycle from packaging through disbursement. This role serves as the functional resource for financial aid systems, working alongside staff in Financial Aid, Admissions, IT, and the Registrar.

Highlights

Administers financial aid information systems and ensures ongoing data integrity
Coordinates operational financial aid processes from packaging through disbursement
Troubleshoots system issues and documents resolutions in a timely manner
Monitors compliance with institutional, state, and federal financial aid regulations
Collaborates with IT, the Registrar, and Enrollment Management on system updates and integrations
Assists in preparing and submitting federal and state financial aid reports and audits
Trains Financial Aid staff on systems functionality and updated processes
Requires a high school diploma or GED and three to five years of related work experience
Experience with Ellucian Banner or a comparable financial aid platform is strongly preferred
Pays approximately $37,190–$44,640 per year with a partial-remote work arrangement