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Regent University

Fin Aid Support Specialist

🇺🇸 Virginia Beach, VA

🕑 Full-Time

💰 TBD

💻 Financial Aid

🗓️ October 15th, 2025

Edtech.com's Summary

Regent University is hiring a Fin Aid Support Specialist. The role involves directly supporting student-facing positions like Academic Advisors and Admissions Counselors by handling a high volume of internal and student contacts to resolve complex financial aid cases and provide expertise on financial aid and payment plans.

Highlights
  • Support student-facing staff including Academic Advisors and Admissions Counselors.
  • Manage high-volume contacts in a call center environment and direct student interactions.
  • Serve as an expert on federal, state, institutional, and external financial aid programs and payment plans.
  • Provide excellent service to both internal and external customers.
  • Coordinate and participate in financial aid events.
  • Maintain current knowledge on admissions protocols, financial aid, international admissions, military affairs, and student housing.
  • Bachelor's Degree or equivalent higher education experience required.
  • Strong verbal and written communication skills and leadership ability required.
  • Commitment to Regent's core values of Excellence, Innovation, and Integrity.
  • Comprehensive benefits package including health, life, disability insurance, retirement plans, tuition incentives, and paid time off.