Financial Aid Counselor (2 positions available)

Edtech.com's Summary

Shepherd University is hiring a Financial Aid Counselor. This role involves advising students and families on financial aid options, processing aid applications, managing private loan programs, and ensuring accurate and timely financial aid operations within the university's Financial Aid Office.

Highlights

Advise students and families on eligibility, application procedures, and financial aid options including federal, state, institutional, and private sources.
Assist with verification, packaging, awarding, disbursement, and reconciliation of financial aid programs.
Manage the private loan program, certify loans, verify eligibility, and reconcile records with the Business Office.
Calculate Return of Title IV Funds (R2T4) for withdrawing students and handle financial aid for study abroad students.
Participate in outreach programs and present financial aid information on-campus and in the community.
Attend professional training and conferences to stay current with financial aid regulations.
Position requires occasional evening and Saturday hours for events.
Preferred qualifications include a Bachelor's degree in a related field, experience with Banner system, and proficiency in Microsoft Excel and Access.
Starting salary at $19.63 per hour, full-time, 12-month appointment in the Financial Aid Department.
Minimum qualifications require an Associate’s degree and at least one year of customer service experience.

Financial Aid Counselor (2 positions available) Full Description

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Posting Details

Posting Information

Posting Number	S357P
Working Title	Financial Aid Counselor (2 positions available)
FLSA	Non-Exempt
Pay Grade	4
Advertised Salary	Starting at $19.63 per hour
Position Status	Full Time
Appointment Length	12 Months
Department	Financial Aid
Job Summary/Basic Function	The Financial Aid Counselor helps students and families understand and apply for financial aid from federal, state, institutional, and private sources. This position supports the daily operations of the Financial Aid Office and ensures that all aid is processed accurately and on time.
Minimum Qualifications	Associate’s degree and at least one year of customer service experience
Preferred Qualifications	Bachelor’s degree in a related field required, along with demonstrated experience in public speaking, financial aid administration, and the Banner system, as well as proficiency and Microsoft Excel and Access.
Posting Date	11/07/2025
Close Date
Special Instructions Summary	Appointment to this position will be contingent upon a satisfactory background check. We believe in work-life balance and keeping time for things we love outside our work. Shepherd University offers generous employee benefits, including: o 13 paid holidays o 15 days annual leave (vacation) per year o 18 sick days per year and the flexibility to use that time to care for immediate family members o Wide range of health insurance and other benefits o 401(a) retirement savings with 6% contribution match; eligibility to continue health insurance post-retirement, and other retiree perks o Tuition waivers for employees and their dependents

Job Duties

Description of Job Duties	Advises students and families on eligibility requirements, application procedures, and financial aid options, while also providing information on financial literacy and debt management. They review and process verification documents, assist with packaging, awarding, disbursement, and reconciliation of financial aid programs. The counselor manages the private loan program, certifying loans, verifying eligibility, ensuring awards stay within budget limits, and reconciling records with the Business Office. They also calculate Return of Title IV Funds (R2T4) for students who withdraw and serve as the main contact for study abroad students regarding financial aid eligibility and processing. Additional duties include processing financial aid applications, participating in outreach programs, and presenting financial aid information at on-campus and community events. To stay current with changing regulations, the counselor attends professional training sessions and conferences. This position may require additional hours, including some evenings and Saturdays for events and performs other duties as assigned.

Description of Job Duties

Advises students and families on eligibility requirements, application procedures, and financial aid options, while also providing information on financial literacy and debt management. They review and process verification documents, assist with packaging, awarding, disbursement, and reconciliation of financial aid programs.

The counselor manages the private loan program, certifying loans, verifying eligibility, ensuring awards stay within budget limits, and reconciling records with the Business Office. They also calculate Return of Title IV Funds (R2T4) for students who withdraw and serve as the main contact for study abroad students regarding financial aid eligibility and processing. Additional duties include processing financial aid applications, participating in outreach programs, and presenting financial aid information at on-campus and community events. To stay current with changing regulations, the counselor attends professional training sessions and conferences. This position may require additional hours, including some evenings and Saturdays for events and performs other duties as assigned.

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Documents Needed to Apply

Required Documents

Resume
Cover Letter
List of Professional References

Optional Documents

VISIT 301 N KING ST, SHEPHERDSTOWN, WV 25443

MAIL P.O. BOX 5000, SHEPHERDSTOWN, WV 25443

CALL 304.876.5000

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Original Job Description