North Central College
Financial Aid Counselor
🇺🇸
Naperville, IL
🕑
Full-Time
💰
$44K
💻
Financial Aid
🗓️
June 24th, 2026
Edtech.com's Summary
North Central College is hiring a Financial Aid Counselor. The role involves providing processing and customer service support to ensure timely service to students, staff, faculty, and the community. The counselor advises students on financial aid eligibility, application procedures, and regulations while collaborating with other departments on recruitment and financial aid matters.
Highlights
- Provide customer service and financial aid support to current and prospective students and their families.
- Counsel students on financial aid eligibility, application procedures, costs, and repayment obligations.
- Conduct verification reviews in compliance with federal regulations.
- Stay updated on financial aid policies by attending workshops.
- Collaborate with the Admissions Office on recruitment events related to financial aid.
- Cross-train within the financial aid team to support various duties based on business needs and workload.
- Require general knowledge of state and federal financial aid regulations.
- Strong communication and organizational skills needed, with ability to manage multiple tasks and individuals without direct supervision.
- Bachelor's degree required, with 1-3 years of experience in student financial aid administration.
- Salary starts at $43,888 with a comprehensive benefits package including medical, dental, vision, retirement plans, tuition waiver, and paid time off.
Financial Aid Counselor Full Description
Financial Aid Counselor
Position Information
Posting Number | S000959
Position Title | Financial Aid Counselor
Department | Financial Aid
Division | Enrollment Management and Marketing
Supervisor Title | Director of Financial Aid
Status | Full Time Regular
Salary Range | $43,888
Position Summary | Provides processing and customer service support for the Office of Financial Aid to ensure that all students, staff, faculty, and community are well served and in a timely manner.
Description of Key Responsibilities
All members of the financial aid team will be cross-trained to provide the following support to the office’s function. The depth and extent of time each member will individually perform each duty, will be determined based on business needs and an ongoing evaluation of workload and team functions. Among his/her duties, each team member will have a set of core functions for which they serve a primary role, but also be able to support other constituencies as needed at peak times of the cycle. Offer exceptional customer service in a timely and accurate manner to current students, prospective students, parents, and guiding them through the financial aid process. Serves as primary point of contact for current and prospective students Counsels and advises students about financial aid eligibility, application procedures, aid programs, costs, and indebtedness Conducts verification review for selected students according to federal regulations Stays up to date on financial aid information by attending Financial Aid workshops. Works in conjunction with the Admissions Office and other offices on student recruitment as it relates to the financial aid process. This includes participating in events on and off campus. Engage in professional behavior that enables the achievement of individual work responsibilities while fully and positively supporting the dynamics and progress of the financial aid unit Demonstrate and reflect an understanding of and commitment to the mission and core values of North Central College. Programmatic responsibility as assigned. Other job-related duties as assigned.
Required Knowledge, Skills and Abilities | General knowledge of state and federal financial aid regulations Strong written and verbal communications with proven ability to maintain collaborative relationships with internal and external constituents in order to provide support for the office and the students it serves required. Ability to quickly grasp knowledge of the College organization and operation, both administratively and academically, relating to financial aid. Ability to deal with several tasks and work with a large number of individuals concurrently, often without direct supervision. This requires a person who is well organized, detail oriented, flexible and able to effectively prioritize tasks.
Distinguishing Characteristics | The Financial Aid Counselor in the Office of Financial Aid must be able to interact with students, their families, and other internal and external college community members while continuously providing a high level of service and positive interaction.
Successful applicants must possess exceptional communication and customer service skills, a bachelor’s degree, 1-3 years of financial aid experience, and should understand and support the mission and core values of the College.
Education/Training | A bachelor’s degree is required.
Experience | 1-2 year experience in student financial aid administration.
Licenses or Certifications |
Is This a Temporary Position? | No
Employment Conditions | An offer of employment is contingent upon successful completion of the College’s background screening process.
Number of Vacancies | 1
Position Title | Financial Aid Counselor
Department | Financial Aid
Division | Enrollment Management and Marketing
Supervisor Title | Director of Financial Aid
Status | Full Time Regular
Salary Range | $43,888
Position Summary | Provides processing and customer service support for the Office of Financial Aid to ensure that all students, staff, faculty, and community are well served and in a timely manner.
Description of Key Responsibilities
All members of the financial aid team will be cross-trained to provide the following support to the office’s function. The depth and extent of time each member will individually perform each duty, will be determined based on business needs and an ongoing evaluation of workload and team functions. Among his/her duties, each team member will have a set of core functions for which they serve a primary role, but also be able to support other constituencies as needed at peak times of the cycle. Offer exceptional customer service in a timely and accurate manner to current students, prospective students, parents, and guiding them through the financial aid process. Serves as primary point of contact for current and prospective students Counsels and advises students about financial aid eligibility, application procedures, aid programs, costs, and indebtedness Conducts verification review for selected students according to federal regulations Stays up to date on financial aid information by attending Financial Aid workshops. Works in conjunction with the Admissions Office and other offices on student recruitment as it relates to the financial aid process. This includes participating in events on and off campus. Engage in professional behavior that enables the achievement of individual work responsibilities while fully and positively supporting the dynamics and progress of the financial aid unit Demonstrate and reflect an understanding of and commitment to the mission and core values of North Central College. Programmatic responsibility as assigned. Other job-related duties as assigned.
Required Knowledge, Skills and Abilities | General knowledge of state and federal financial aid regulations Strong written and verbal communications with proven ability to maintain collaborative relationships with internal and external constituents in order to provide support for the office and the students it serves required. Ability to quickly grasp knowledge of the College organization and operation, both administratively and academically, relating to financial aid. Ability to deal with several tasks and work with a large number of individuals concurrently, often without direct supervision. This requires a person who is well organized, detail oriented, flexible and able to effectively prioritize tasks.
Distinguishing Characteristics | The Financial Aid Counselor in the Office of Financial Aid must be able to interact with students, their families, and other internal and external college community members while continuously providing a high level of service and positive interaction.
Successful applicants must possess exceptional communication and customer service skills, a bachelor’s degree, 1-3 years of financial aid experience, and should understand and support the mission and core values of the College.
Education/Training | A bachelor’s degree is required.
Experience | 1-2 year experience in student financial aid administration.
Licenses or Certifications |
Is This a Temporary Position? | No
Employment Conditions | An offer of employment is contingent upon successful completion of the College’s background screening process.
Number of Vacancies | 1
Posting Detail Information
EEO Statement | North Central College is an Equal Opportunity Employer committed to increasing the diversity of our workforce. NCC provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application or hiring process, please notify the Office of Human Resources. Determinations for reasonable accommodation will be made on a case-by-case basis.
Close Date |
Open Until Filled | Yes
Additional Information | The pay offered to the selected candidate will be determined based on factors including (but not limited to) the candidate’s experience, qualifications, and training.
North Central College provides a comprehensive benefits package, which includes: All-inclusive medical, dental and vision group insurance Health and dependent care savings plans Employer-paid life and AD&D insurance 403(b) retirement plan with employer contributions Employee assistance plan resources Tuition waiver for full-time employees, spouse and dependent children Generous paid time off plans, including 3 weeks vacation to start 15 paid holidays per year, including 5 days during NCC Winter Break
Close Date |
Open Until Filled | Yes
Additional Information | The pay offered to the selected candidate will be determined based on factors including (but not limited to) the candidate’s experience, qualifications, and training.
North Central College provides a comprehensive benefits package, which includes: All-inclusive medical, dental and vision group insurance Health and dependent care savings plans Employer-paid life and AD&D insurance 403(b) retirement plan with employer contributions Employee assistance plan resources Tuition waiver for full-time employees, spouse and dependent children Generous paid time off plans, including 3 weeks vacation to start 15 paid holidays per year, including 5 days during NCC Winter Break
Posting Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Are you authorized to work in the US?
- YES
- NO
- * Will you now or in the future require sponsorship for work authorization?
- YES
- NO
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Interest
Optional Documents
North Central College
30 North Brainard Street, Naperville, IL 60540
630.637.5757
[email protected].
30 North Brainard Street, Naperville, IL 60540
630.637.5757
[email protected].
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