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University of Hartford

Financial Aid Counselor

🇺🇸 West Hartford, CT 🕑 Full-Time 💰 $19 - $23 per Hour 💻 Financial Aid 🗓️ February 11th, 2026

Edtech.com's Summary

University of Hartford is hiring a Financial Aid Counselor. The role involves counseling and advising students and their families on financial aid programs and opportunities while ensuring compliance with federal, state, and institutional regulations. The counselor acts as a primary contact for financial aid inquiries, manages documentation, and assists with outreach and educational initiatives.

Highlights
  • Provide counseling and accurate guidance to students and families on financial aid options and processes.
  • Review and evaluate FAFSA and supporting documents to determine eligibility for federal, state, and university financial aid.
  • Manage financial aid files and document imaging with attention to federal regulations and university policies.
  • Process PLUS and alternative loans, scholarships, and other external financial aid forms.
  • Collaborate with the Office of Admission and participate in recruitment and outreach programs.
  • Requires Associate’s Degree or equivalent two-year university education.
  • Minimum 35 hours work week, 52 weeks per year, with an hourly pay range of $18.60 to $22.64 depending on experience.
  • Works under the direction of the Associate Director, Student Financial Assistance.
  • Supports compliance with America East and NCAA rules and federal financial aid legislation.
  • Ability to work effectively with diverse groups is essential.

Financial Aid Counselor Full Description

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Position Details
Position Information
Position Title Financial Aid Counselor
FLSA Classification NE
Reports to Associate Director, Student Financial Assistance
Salary Range H1
Weeks Per Year 52
Work Week 35 hours (minimum)
Position Summary
Assumes responsibility for counseling and advising student and their families on financial aid programs and opportunities. In all actions, adheres to federal and state laws as they relate to financial aid administration, rules and regulations governing University, America East and the NCAA, including assisting in the education process extended to alumni and the community. Performs all duties in full support of the University’s mission, understanding that the positive and effective execution of these duties are instrumental to the education of the University’s students.
Hiring Range Budgeted hourly rate is $18.60 to 22.64, depending upon experience
Key Responsibilities
Key Responsibilities
  • Delivering on the commitment of top quality customer service, builds rapport by offering accurate information and effective solutions to students, their families and other influencers which outline a plan for paying for college. Acts as a first point of contact for students and families. Assists students and parents in navigating the financial aid process, providing guidance on the proper forms required to apply for financial aid as well as apprising them of any changes to existing resources. Fields financial aid inquiries, gathering necessary background information to expedite follow-up in a timely manner.
  • Collects, reviews and evaluates the results of the Free Application for Federal Student Aid (FAFSA) and required supporting documentation in order to determine eligibility for federal, state and/or University-funded financial aid programs. Manages document imaging process and ensures accurate completion of all financial aid files. May also work to improve how data system handles this process. Performs needs analysis and verification in accordance with federal regulations and University policy.
  • Establishes, cultivates and maintains effective working relationships with both internal and external constituencies. Processes PLUS and alternate loans, post scholarships and other forms of financial aid from outside entities. Proactively analyzes eligibility criteria and appropriate distributions.
  • Assists the Office of Admission at various on-campus recruitment functions. Develops and maintains on-campus outreach programs for students, families and the community regarding financial aid.
  • Performs other related duties as assigned.
Posting Detail Information
Posting Number PS1176P
Working Conditions
Normal office situation.
Education
Associate’s Degree or Two-year University equivalent required.
Physical Effort
Typically sitting at a desk or table.
Intermittently sitting, standing, stooping. Light lifting or carrying 25 lbs or less.
Special Skills
The ability to work effectively with diverse groups.
Desired Start Date
Position End Date (if temporary)
Close Date
Open Until Filled Yes
Special Instructions Summary
Quick Link for Internal Postings https://hartford.peopleadmin.com/postings/7642
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. What is the highest level of education attained?
    • GED
    • High School Diploma
    • Technical School, Certification or Apprenticeship
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • Knowledge of a highly advanced professional discipline. (e.g., Ph.D, M.D., J.D., or equivalent doctoral degree required.)
  2. How did you hear about this employment opportunity?
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Website
    • Other
Documents Needed to Apply
Required Documents

Optional Documents

  1. Resume
  2. Cover Letter
  3. Letter of Recommendation - Staff
  4. Statement on Inclusive Excellence and Belonging
200 Bloomfield Avenue West Hartford, CT 06117

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