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New Mexico State University

Financial Aid Progr Analyst, Inter

🇺🇸 Las Cruces, NM

🕑 Full-Time

💰 $53K

💻 Financial Aid

🗓️ July 28th, 2025

FERPA SQL

Edtech.com's Summary

The University Financial Aid and Scholarship Services department is hiring a Financial Aid Program Analyst, Intermediate. This role provides first-line technical support for financial aid systems, primarily focusing on the Ellucian Banner system, troubleshooting user issues, maintaining system integrity, and collaborating with internal IT and vendors to enhance financial aid processes.

Highlights
  • Provide first-line technical support and troubleshooting for financial aid systems.
  • Maintain, test, and troubleshoot the Banner Financial Aid module, including updates and patches.
  • Manage the Financial Aid Team Dynamics ticket system for issue tracking and resolution.
  • Participate in configuring, testing, and implementing system queries, reports, and software functionalities.
  • Support compliance, automation, and process simplification efforts within financial aid services.
  • Prepare documentation such as charts, flowcharts, and specifications for system enhancements.
  • Monitor data integrity, coordinate audits, and perform necessary data corrections.
  • Develop and provide user documentation and training materials.
  • Maintain knowledge of programming practices, including SQL and object-oriented principles.
  • Required qualifications include a Bachelor's degree and at least three years of relevant experience, preferably with ERP systems like Ellucian Banner.