Financial Aid Representative (2 positions)

🇺🇸 Normal, IL 🕑 Full-Time 💰 $17 - $22 per Hour 💻 Financial Aid 🗓️ February 18th, 2026

Edtech.com's Summary

Illinois State University is hiring Financial Aid Representatives to serve as the first point of contact for financial aid inquiries by advising students via phone, email, and front desk interactions. They will counsel applicants and recipients, manage documentation for aid processing, perform administrative tasks, and represent the office at events.

Highlights

Advise current and prospective students on financial aid issues through multiple communication channels.
Provide counseling, direct inquiries, and assist with application documentation and forms.
Maintain comprehensive knowledge of financial aid programs, policies, and processes.
Perform administrative duties and computer data entry related to financial aid operations.
Represent the Financial Aid Office at both on and off-campus events.
Required qualifications include a combination of college coursework or work experience totaling two years.
Work schedule is Monday through Friday, 8am to 4:30pm, with occasional evenings and weekends.
Salary ranges from $17.03 to $22.13 per hour.
Employment includes benefits such as health, dental, vision, life insurance, retirement plans, and tuition waivers.
The position requires effective communication skills and the ability to work at a desk and move around campus.