Financial Aid Services Counselor

Financial Aid Services Counselor

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Please see Special Instructions for more details.

EVALUATION CRITERIA: Assist in attainment of department and division goals through counseling and awarding of financial assistance to continuing and prospective students. Responsible for timely and accurate processing with regards to all duties entailed above. Reliable attendance is essential to the successful accomplishment of tasks and assignments related to this position. It is critical to communicate absences and obtain coverage for affected assignments, especially when involving events on or off campus.

Position Information

Job Title | Financial Aid Services Counselor
Position Number | 003824-00
Department | Financial Aid Services Director - Joliet IL
Job Grade | 7
Anticipated Salary Range | $43,893
Benefits | https://stfrancis.edu/employment/
Notice of Nondiscrimination | The University of St. Francis does not discriminate in its employment practices or in its educational programs on the basis of any protected class. The University also prohibits retaliation against any person opposing discrimination or harassment or participating in any internal or external investigation or complaint process related to allegations of misconduct. For a complete copy of USF’s Policy on Equal Opportunity, Harassment, and Nondiscrimination for All Faculty, Students, Employees and Third Parties or for more information, please go to https://www.stfrancis.edu/titleix/ or contact the Title IX Coordinator at [email protected].
Position Summary | Primary responsibility is to assist and counsel new and continuing students on financial aid eligibility. This position is also responsible for the review of files for completion of federal and state verification requirements and packaging of financial assistance according to USF policies and guidelines.

Essential Duties & Responsibilities
Assist the Director in the administration of assigned federal aid program requirements.Inform the Director of Financial Aid Services of all matters related to the processing of aid program requirements assigned.Responsible for oversight of aid program(s) assigned and reconciliation of data in Banner system with federal and state agencies.Monitors processing changes, awarding and procedures for federal aid program(s) assigned.Directly responsible for the management and processing of a designated caseload of financial aid applicants with the primary goal of application completion and enrollment.Assist in recruitment and admission for all programs at USF by participating in visit days, registration weekends, and student orientations as assigned by the Director.Represent USF as required to aid program assignments, training, or participation in state association. This may require visits to local schools, community programs, and/or colleges and universities.Assist secretary with incoming student traffic and telephone intake.Participate in and promote a culture of continuing quality improvementOther duties as assigned by the Director or Associate Director of Financial Aid Services

Minimum Requirements | Bachelor’s degree in business administration, accounting, or a related fieldExcellent counseling, writing, communication, and organizational skills are essentialAbility to work independently, meet deadlines, and organize required duties of the positionAbility to interact and work successfully with other university personnel, parents, students, high school contacts, alumni, contacts from other colleges or universities, and other affiliatesWorking knowledge of personal computer applicationsAbility to perform the physical requirements of the position
Preferred Requirements | Previous experience in a Financial Aid environment or in a higher education setting.Previous experience with the Ellucian Banner Financial Aid SystemMaster’s degree in a related field
Hours/Shift/Work Schedule | Standard office hours Monday – Friday with some evening and weekend work required, especially during registration periods.
Physical Requirements of Position | Work is performed in an office setting with minimal exposure to health or safety hazards. Substantial time is spent working on a computer and using a telephone. Some travel is required and may include use of the employee’s own vehicle. This is sedentary work, which requires the following physical activities: sitting, walking, bending, stooping, finger dexterity, repetitive motions, talking, hearing and visual acuity.

Posting Detail Information

Posting Number | FP0814-16
Open Date | 10/29/2026
Close Date |
Open Until Filled | Yes

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The Annual Security & Fire Safety Report is published in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.
Clery - 2021 University of St. Francis Annual Security and Fire Safety Report
A paper copy of this report is available by contacting the Safety & Security office at 815-740-3200.