Southern New Hampshire University
Financial Aid Specialist I
Edtech.com's Summary
- Administer federal, state, and institutional financial aid programs
- Complete specialized training on financial aid cycle and compliance
- Review and verify student files, including federal and institutional verification and C-Flag requirements
- Evaluate student eligibility for various financial aid programs
- Adjust or revise documentation related to unusual circumstances
- Resolve missing or incorrect student information via communication with Student Finance Counselors
- Troubleshoot issues related to processing systems and Colleague software
- Employment contingent on access to the National Student Loan Data System and credit checks
- Requires a Bachelor's degree or equivalent education and experience, plus proficiency in Microsoft Word, Excel (complex functions), and Outlook
- Experience with Banner software and financial aid processes including packaging, loan revisions, direct loan management, financial literacy, or loan default prevention preferred
- Compensation ranges from $39,913 to $63,870 annually with a target hiring range of $44,103 to $59,668
- Offers full-time benefits including medical, dental, vision, retirement, paid time off, tuition assistance, parental leave, and mental health resources
Financial Aid Specialist I Full Description
Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us â and helped us grow a team that now serves over 180,000 learners worldwide.
Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.
Make an impact â from near or far
At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.
We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.
The opportunity
The Financial Aid Specialist I supports the administration of federal, state, and institutional aid. You will process financial aid following all federal, state, and institutional regulations and policies.
This is a remote friendly position andyou will report directly to the Assistant Director of Financial Aid.
In this Role You'll Get To:
- Complete specialized training to gain complete understanding of the financial aid cycle, federal regulations and all aspects of internal and external compliance.
- Review student files before awarding to complete any federal or institutional verification, C-Flag requirements.
- Evaluate student files for eligibility of federal, state, institutional, and private financial aid programs.
- Review documentation surrounding unusual circumstances by making adjustments or revisions to costs, need, or dependency status.
- Identify missing, incomplete, or incorrect student information and resolve through communication with the Student Finance Counselors.
- Troubleshoot processing problems and technical issues with regard to the system and Colleague software.
- Consult with the appropriate resources.
- Other responsibilities as assigned.
What we're Looking For:
- Employment is dependent upon successful access to the National Student Loan Data System, which requires all federal student loans to be in good standing and not in default and a credit check to review that student loans are not in default
- A Bachelor's degree or equivalent education and experience
- Experience in a processing or financial aid environment or equivalent education and experience
- Must have experience with Microsoft Word, Excel (can perform complex functions), and Outlook
Other Qualifications:
- Areas of concentration may include verification/c-flag, packaging, loan revisions, direct loan and return of Title IV management, financial literacy or student loan debt/default prevention functions
- Banner experience
#LI-Remote
This is a remote position.
Anticipated Start Date: 6/29/2026
We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.
Compensation
The annual pay range for this position is $39,913.00 - $63,870.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $44,103.00 - $59,668.00.
Exceptional benefits (because you're exceptional)
You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get:
High-quality, low-deductible medical insurance
Low to no-cost dental and vision plans
5 weeks of paid time off (plus almost a dozen paid holidays)
Employer-funded retirement
Free tuition program
Parental leave
Mental health and wellbeing resources
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