Edtech.com's Summary

Ahold Delhaize USA is hiring a Functional Training Design Manager to lead the design, development, and delivery of training programs that support ADUSA Procurement's Supply Chain functions. The manager will collaborate with stakeholders to create training materials, maintain Standard Operating Procedures, oversee training sessions, and drive continuous improvement in knowledge sharing across the organization.

Highlights

Lead development and execution of training programs and curriculums for Supply Chain teams including Services, In Stock, and Procurement Governance.
Collaborate with Business Process teams and stakeholders across all organizational levels to align training efforts.
Create and maintain training resources, SOPs, and knowledge management databases ensuring accessibility and clarity.
Manage training schedules, logistics, and support for trainees and facilitators.
Track and report training progress and effectiveness.
Required technical skills include advanced knowledge of adult learning theories, instructional design models (ADDIE, SAM), LMS platforms, content authoring tools such as Articulate, Captivate, and Rise, and knowledge of Supply Chain processes.
Qualifications include a Bachelor’s degree in Instructional Design, Organizational Development, Supply Chain, or related fields with 5-7 years of training experience and leadership roles.
Strong skills in project and program management, communication, and ability to translate complex operational processes into engaging learning content.
Preferred certifications: CPLP, PMP, and familiarity with Lean or Six Sigma methodologies.
Supports cross-functional Supply Chain teams including Services, In Stock (Logistics), and Procurement Governance operations.

Functional Training Design Manager Full Description

Functional Training Design Manager
Location: Quincy, MA

Category/Area of Expertise: Training & Continuous Improvement
Job Requisition: 446180
Address: USA-MA-Quincy-1385 Hancock Street
Store Code: Services (5120887)

ADUSA Procurement is a partner company to Ahold Delhaize USA, providing supply chain services that support the delivery of products from a supplier to the warehouse. ADUSA Procurement is part of the Ahold Delhaize USA family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop.

The Manager I, Training is responsible for leading the design, development, and delivery of training programs that support ADUSA Procurement-including Services, In Stock (Logistics), and Procurement Governance (including ADvantage). This role partners closely with Business Process teams, cross-functional stakeholders, and subject matter experts to ensure effective training, clear Standard Operating Procedures (SOPs), and accessible learning resources across the organization.

The Manager oversees trainee and facilitator support, manages training schedules and logistics, and ensures consistent execution across platforms and audiences. As a key innovator, this role shapes the strategy and methodology for knowledge sharing within the Supply Chain, driving continuous improvement and performance through scalable, high-impact training solutions.

***Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Quincy, MA, Carlisle, PA, Scarborough, ME

Essential job functions:

Develops overall training programs/curriculums in alignment with organizational needs and priorities, and obtains buy-in from key stakeholders.
Regularly interfaces with stakeholders at the associate, manager, and director+ level within all functional Supply Chain teams and groups as needed to develop and execute training needs
Develops clear plan and approach for creation and maintenance of training-related materials and resources, including selection of appropriate mediums and vehicles for dissemination.
Partners with Business Process to create and maintain Standard Operating Procedures as processes are developed or changed.
Ensures cross-functional alignment and adherance to all training programs developed.
Upholds standards for all training-related materials, including training aids, guides, toolkits, handbooks, etc., ensuring complex concepts are translated into easily understandable language for end users.
Oversees knowledge management databases to ensure current and accurate training-related materials and resources are readily available to all end users.
Coordinates and hosts training sessions for both new and existing Supply Chain associates as needed.
Tracks, monitors, and reports on progress against plans and opportunities.
Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

Qualifications:

Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment
Bachelor's degree in Instructional Design, Organizational Development, Supply Chain, Business Administration, or a related field (or equivalent experience)
5-7 years of experience in learning and development, instructional design, or training, with at least 2 years in a leadership or people management role
Demonstrated ability to lead and develop a team, delegate responsibilities, and drive performance toward learning and development goals
Advanced knowledge of adult learning theories, instructional design models (e.g., ADDIE, SAM), and modern training methodologies
Experience designing and executing large-scale training programs across functional areas, preferably in Supply Chain or Operations
Proven ability to collaborate and influence across all levels of the organization, including associates, managers, directors, and cross-functional partners
Strong project and program management skills with the ability to prioritize and manage multiple initiatives in a fast-paced environment
High level of comfort withknowledge management systems, learning management systems (LMS), and content authoring tools (e.g., Articulate, Captivate, Rise, etc.)
Ability to translate complex operational processes and systems into clear, engaging, and accessible learning content
Working knowledge of Supply Chain processes, including inventory management, SOP development, and process optimization
Excellent written and verbal communication skills, with a strong focus on clarity, consistency, and learner engagement

Preferred:

Professional certification in instructional design, project management, or organizational development (e.g., CPLP, PMP)
Experience supporting enterprise-wide learning initiatives or large-scale organizational change
Familiarity with Lean, Six Sigma, or other process improvement methodologies

#LI-Hybrid
#LI-BB1

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business

Original Job Description

Functional Training Design Manager
Location: Quincy, MA

Develops overall training programs/curriculums in alignment with organizational needs and priorities, and obtains buy-in from key stakeholders.
Regularly interfaces with stakeholders at the associate, manager, and director+ level within all functional Supply Chain teams and groups as needed to develop and execute training needs
Develops clear plan and approach for creation and maintenance of training-related materials and resources, including selection of appropriate mediums and vehicles for dissemination.
Partners with Business Process to create and maintain Standard Operating Procedures as processes are developed or changed.
Ensures cross-functional alignment and adherance to all training programs developed.
Upholds standards for all training-related materials, including training aids, guides, toolkits, handbooks, etc., ensuring complex concepts are translated into easily understandable language for end users.
Oversees knowledge management databases to ensure current and accurate training-related materials and resources are readily available to all end users.
Coordinates and hosts training sessions for both new and existing Supply Chain associates as needed.
Tracks, monitors, and reports on progress against plans and opportunities.
Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

Qualifications:

Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment
Bachelor's degree in Instructional Design, Organizational Development, Supply Chain, Business Administration, or a related field (or equivalent experience)
5-7 years of experience in learning and development, instructional design, or training, with at least 2 years in a leadership or people management role
Demonstrated ability to lead and develop a team, delegate responsibilities, and drive performance toward learning and development goals
Advanced knowledge of adult learning theories, instructional design models (e.g., ADDIE, SAM), and modern training methodologies
Experience designing and executing large-scale training programs across functional areas, preferably in Supply Chain or Operations
Proven ability to collaborate and influence across all levels of the organization, including associates, managers, directors, and cross-functional partners
Strong project and program management skills with the ability to prioritize and manage multiple initiatives in a fast-paced environment
High level of comfort withknowledge management systems, learning management systems (LMS), and content authoring tools (e.g., Articulate, Captivate, Rise, etc.)
Ability to translate complex operational processes and systems into clear, engaging, and accessible learning content
Working knowledge of Supply Chain processes, including inventory management, SOP development, and process optimization
Excellent written and verbal communication skills, with a strong focus on clarity, consistency, and learner engagement

Preferred:

Professional certification in instructional design, project management, or organizational development (e.g., CPLP, PMP)
Experience supporting enterprise-wide learning initiatives or large-scale organizational change
Familiarity with Lean, Six Sigma, or other process improvement methodologies

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