Lego logo

Lego

Global Senior Creative Operations Manager

🇺🇸 Hybrid - Boston, MA

🕑 Full-Time

💰 $135K - $202K

💻 Operations

🗓️ January 12th, 2026

Edtech.com's Summary

Lego is hiring a Global Senior Creative Operations Manager. This role combines project management, brand management, and resource coordination to orchestrate creative team operations from brief to delivery. The manager drives workflow management, resource coordination, stakeholder alignment, and fosters integration across creative disciplines to deliver campaigns in Film, Digital, Social, and Experiential media.

Highlights
  • Manage workflows, set review timings and coordinate resources for creative projects from inception to delivery.
  • Create effective teams for each project involving internal resources and external partners like freelancers and agencies.
  • Integrate siloed groups within LEGO® Group to drive cross-disciplinary collaboration.
  • Manage stakeholders to align project goals and expectations.
  • Demonstrate expertise in the integrated creative process across film, digital, social, and experiential platforms.
  • Require extensive experience in creative operations or project management within an advertising agency.
  • Proven ability to manage complex creative projects successfully from start to finish.
  • Strong negotiation skills and extensive creative networks are expected.
  • Senior Manager level role based in Boston, MA, with a hybrid work model averaging 3 days in office per week.
  • Compensation range between $134,750 and $202,126, plus benefits including family care leave, insurance, wellbeing programs, colleague discount, and bonus scheme.

Global Senior Creative Operations Manager Full Description

Job Description
The Global Senior Creative Operations Manager is a key support role to the creative team. It is a hybrid role combining project manager, brand manager and resource manager. It has no reports, and it reports directly into the VP Head of Global Creative.

Core responsibilities
You'll be the orchestrator of creative team operations, from brief to delivery & the connector between the team and the rest of the organization.
  • Manage workflows, set up review timings and coordinate resources. Ensure a smooth flow of creative projects, from brief all the way to delivery.
  • Help to create the right team around each project, involving both internal resources and external partners (freelancer, agencies).
  • Join the dots between siloed groups around projects, help to bring a new level of integration within different disciplines in the LEGO® Group.
  • Help to manage stakeholders to create alignment around projects.
  • Demonstrate a sharp knowledge of the integrated creative process and what it takes to deliver creative from Film to Digital, to Social and Experiential.
  • Demonstrate an understanding of what good creative work is.
  • Live the Leadership Playground core values of Bravery, Curiosity and Focus as well as our own, Creativity.

Play your part in our team succeeding
The LEGO Agency is an in-house creativity machine leading all global ad work for the LEGO Group (one of the most loved brands in the world). We are an international team of creatives with diverse experience from ad agencies, brands, and other cool creative places. We create everything from global brand campaigns to Twitter posts and everything in between. And we make work that speaks to kids, to adults with kids and adults who are kids at heart.

Are you a Creative Operations leader who sets and drives the process that is needed to continuously evolve the way campaigns and ideas are developed within an agency? Do you have a wealth of experience in an integrated Advertising Agency? Can you demonstrate extensive creative networks and strong negotiation skills? 

Bring your Creative Operations leadership expertise to play and help us engage and deliver world class creative work across globe to inspire and develop children all around the world.

Do you have what it takes?
  • Extensive experience in creative operations, project management or related field within an advertising agency.
  • Proven track record in managing complex creative projects from inception to completion.
  • Deep understanding of the creative process across various media including film, digital, social, and experiential platforms.
  • Ability to drive process improvements and foster integration within diverse teams.

Additional details on this position
  • This is a Senior Manager level role based at 1001 Boylston St. in Boston, MA.
  • Our workplace enables our LEGO® colleagues to be and do their best at work. Introducing a flexible way of working through a hybrid working model is a great example of how we live up to our ambition. This 3-day in the office hybrid working model will exemplify our People Promise by embracing the different life situations of our colleagues.
  • There will not be relocation assistance for this role.
#LI-LA1

CompensationThe salary for this position has a range of $134,750.00 - $202,126.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What's in it for you? 
Here are some of what to expect:
Family Care Leave - We offer enhanced paid leave options for those important times.
Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
 
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to "inspire and develop the builders of tomorrow."
                                                                                                                                             
The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. 
Thank you for sharing our global commitment to Children's Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.