Edtech.com's Summary

Chippewa Valley Technical College is hiring a Graduation & Credit for Prior Learning Coordinator. The role involves managing the Credit for Prior Learning initiative, transfer course articulation, and graduation application evaluation, while collaborating with various academic and administrative departments to maintain accurate student records and promote CPL opportunities.

Highlights

Develop and implement the College's Credit for Prior Learning (CPL) program and manage transfer course articulation.
Maintain the Transferology system and collaborate with program directors, deans, Admissions, and Academic Advising.
Evaluate graduation applications and maintain student graduation and embedded degree records.
Use ERP systems (Banner preferred) and CRM systems (Target X preferred) for data management and student services.
Bachelor’s degree in Communications, English, Education, or a related field required.
Minimum two years' experience in student services, customer service, or professional office settings.
Support students through advising on CPL and transfer processes, resolving questions and concerns.
Ensure compliance with policies related to transfer credits, CPL, and graduation processes including FERPA regulations.
Starting hourly wage ranges from $25.36 to $31.74, commensurate with qualifications.
Full-time position, 40 hours per week, Monday through Friday, with a customer-focused schedule that may require flexibility.

Graduation & Credit for Prior Learning Coordinator Full Description

Overview and Responsibilities:

Under the direction of the Associate Registrar, the Graduation & Credit for Prior Learning Coordinator plays a key role in developing, coordinating, and implementing the College’s Credit for Prior Learning (CPL) initiative, a Wisconsin Technical College System (WTCS) outcome-based funding metric. This position manages transfer course articulation and the institution’s transfer database system; coordinates with program directors, deans, Admissions, and Academic Advising to maintain accurate transfer course information; coordinates evaluation of graduation applications; and maintains student graduation and embedded degree records.

Responsibilities:

CPL and transfer responsibilities:
- Build and maintain positive relationships with faculty and staff who use CPL in their programs.
- Lead the promotion of CPL for students, community members, faculty, and staff.
- Partner with recruitment and student services teams to promote CPL to prospective students at both internal and external events.
- Advise and meet with students about the process for earning CPL.
- Perform evaluation of students’ education and experience for alignment to earn CPL.
- Identify new CPL opportunities and collaborate with faculty and curriculum to develop and implement CPL assessments.
- Assist students with navigating and completing the CPL process.
- Resolve student questions and concerns related to CPL.
- Manage and expand the institutional Transferology system with course equivalencies, student contact requests, and transfer course approval workflow.
- Collaborate with the Program Directors/Department Chairs to assess student transfer coursework.
- Work with the WTCS/UW statewide transfer consortium on best practices and added features.
- Identify and build course-to-course equivalencies in the Banner ERP system.
- Remain current on program changes and revisions that would impact CPL, transfer, and graduation.
- Evaluate CLEP, AP, DANTES, and other credit by examination for equivalencies in student degree program or certificates.
- Assist students with transfer requests and troubleshoot any concerns.
- Collaborate with the Veterans Advisor & School Certifying Official to award credit for Military or prior learning experience in student degree programs or certificates.
- Evaluate student degree audits to verify accuracy and transfer equivalency.
- Advises staff as the subject matter expert on all transfer and age of credit policies.
- Verify WTCS and CVTC policy is followed for awarding of transfer or CPL coursework.
- Resolve historical course equivalencies with the current degree plans.
- Assure all College transfer websites are maintained for user friendly student experience.
- Review WTCS transfer data for accuracy, errors, and compliance.
Graduation responsibilities:
- Evaluate graduation applications to determine degree eligibility for all standard and multiple entry students.
- Create and maintain the eligible graduation candidate list for student review.
- Collaborate with Student Life on student graduation brochure.
- Collaborate and develop degree progression data sets with program chairs and deans.
- Monitor and implement industry best practices for process improvement in graduation processing and documentation.
- Investigate and resolve degree audit concerns with the curriculum office, program director, and program dean.
- Evaluate all enrolled students for embedded degree awarding.
- Evaluate all High School Academy graduation candidates for completion during off standard graduation cycles.
- Collaborate with institutional IT staff to assist with graduation data and processes as needed.
- Review WTCS completion data for accuracy, errors, and compliance.
Assist students in registration labs or during events as needed.
Support Records and Registration team with duties that take priority for student support.
Maintain confidentiality of student records in compliance with the Family Educational Rights and Privacy Act (FERPA).

Required Knowledge, Skills and Abilities:

Maintain current knowledge of evaluating degree requirements and transfer course policies and practices.
Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
Ability to recognize personal biases, adapt to different cultural situations, and demonstrate a commitment to respectful interactions with persons of various ethnic, cultural, socio-economic, or educational backgrounds.
Advanced knowledge of and skills with technology including software programs for communication, data collection, and decision making including, but not limited to, Office 365 Suite, CRM systems, and ERP systems.

Qualifications:

Bachelor’s degree in Communications, English, Education, or related field.
Minimum of two years of experience in student services, customer service, or professional office setting.
Experience utilizing an ERP, Banner preferred.
Experience utilizing a CRM, Target X preferred.

In evaluating candidates for this position, the College may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform duties of position.

CVTC reserves the right to limit applicant consideration from specific geographic regions when differences in state-level policies, laws, or regulatory frameworks present conflicts with institutional standards and/or fiduciary responsibilities. This practice supports compliance, operational integrity, and alignment with the College’s strategic objectives.

The College is seeking to attract diverse instructors and staff who can inspire our increasingly diverse student population. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps.

Benefits Summary:

2025 annual benefits include:

3 – 4 weeks of paid vacation time based on years of service
11 paid holidays
Paid winter break - varies each year based on academic calendar and, at a minimum, includes days between Christmas and New Year’s holidays (some exceptions may apply for essential workers)
Paid summer break - the week of July 4th.
4 paid personal days
3 weeks (15 days) paid sick time annually for absences due to illness, injury, or doctor and dentist appointments of the employee, dependent children, spouse, or parents of the employee or spouse; cumulative to 135 days (1,080 hours)
Paid bereavement time
Paid volunteer time
Tuition reimbursement up to $2,500 annually (eligibility requirements apply)
Health insurance for employee, spouse, and dependents with attached Health Savings Account (HSA); CVTC contributes $3,400 annually for a family plan or $1,700 annually for a single plan to your HSA
Wellness incentive of up to $600 for employees enrolled in CVTC’s health insurance
$2,500 cash-payment in lieu of CVTC health insurance coverage for employees who have credible coverage through another source
Dental insurance for employee, spouse, and dependents
Vision insurance for employee, spouse, and dependents
Life and long-term disability insurance premiums paid by CVTC
Wisconsin Retirement System (WRS), CVTC matches 6.95%, vested at 5 years of credible service
403(b) tax deferred annuity program
457(b) deferred compensation plan
Section 125 flexible spending accounts
Employee Assistance Program (EAP)
Professional development
Certified Gold Level Family Friendly Workplace (FFW)
Access to expansive collection of college and public library resources for personal and professional use
Free or low-cost services offered by CVTC program students, such as computer repair, automotive repair, Shear Inspiration Salon and Spa, aesthetician services and 620 West restaurant and culinary pop ups

Benefits begin on the first date of employment (i.e., there is no waiting period).

CVTC does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the college's non-discrimination policies: Tam Burgau, Vice President of Talent & Culture, 620 W. Clairemont Avenue, Eau Claire, WI 54701, 715-833-6334, WI Relay: 711

Original Job Description

Overview and Responsibilities:

Responsibilities:

CPL and transfer responsibilities:
- Build and maintain positive relationships with faculty and staff who use CPL in their programs.
- Lead the promotion of CPL for students, community members, faculty, and staff.
- Partner with recruitment and student services teams to promote CPL to prospective students at both internal and external events.
- Advise and meet with students about the process for earning CPL.
- Perform evaluation of students’ education and experience for alignment to earn CPL.
- Identify new CPL opportunities and collaborate with faculty and curriculum to develop and implement CPL assessments.
- Assist students with navigating and completing the CPL process.
- Resolve student questions and concerns related to CPL.
- Manage and expand the institutional Transferology system with course equivalencies, student contact requests, and transfer course approval workflow.
- Collaborate with the Program Directors/Department Chairs to assess student transfer coursework.
- Work with the WTCS/UW statewide transfer consortium on best practices and added features.
- Identify and build course-to-course equivalencies in the Banner ERP system.
- Remain current on program changes and revisions that would impact CPL, transfer, and graduation.
- Evaluate CLEP, AP, DANTES, and other credit by examination for equivalencies in student degree program or certificates.
- Assist students with transfer requests and troubleshoot any concerns.
- Collaborate with the Veterans Advisor & School Certifying Official to award credit for Military or prior learning experience in student degree programs or certificates.
- Evaluate student degree audits to verify accuracy and transfer equivalency.
- Advises staff as the subject matter expert on all transfer and age of credit policies.
- Verify WTCS and CVTC policy is followed for awarding of transfer or CPL coursework.
- Resolve historical course equivalencies with the current degree plans.
- Assure all College transfer websites are maintained for user friendly student experience.
- Review WTCS transfer data for accuracy, errors, and compliance.
Graduation responsibilities:
- Evaluate graduation applications to determine degree eligibility for all standard and multiple entry students.
- Create and maintain the eligible graduation candidate list for student review.
- Collaborate with Student Life on student graduation brochure.
- Collaborate and develop degree progression data sets with program chairs and deans.
- Monitor and implement industry best practices for process improvement in graduation processing and documentation.
- Investigate and resolve degree audit concerns with the curriculum office, program director, and program dean.
- Evaluate all enrolled students for embedded degree awarding.
- Evaluate all High School Academy graduation candidates for completion during off standard graduation cycles.
- Collaborate with institutional IT staff to assist with graduation data and processes as needed.
- Review WTCS completion data for accuracy, errors, and compliance.
Assist students in registration labs or during events as needed.
Support Records and Registration team with duties that take priority for student support.
Maintain confidentiality of student records in compliance with the Family Educational Rights and Privacy Act (FERPA).

Required Knowledge, Skills and Abilities:

Maintain current knowledge of evaluating degree requirements and transfer course policies and practices.
Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
Ability to recognize personal biases, adapt to different cultural situations, and demonstrate a commitment to respectful interactions with persons of various ethnic, cultural, socio-economic, or educational backgrounds.
Advanced knowledge of and skills with technology including software programs for communication, data collection, and decision making including, but not limited to, Office 365 Suite, CRM systems, and ERP systems.

Qualifications:

Bachelor’s degree in Communications, English, Education, or related field.
Minimum of two years of experience in student services, customer service, or professional office setting.
Experience utilizing an ERP, Banner preferred.
Experience utilizing a CRM, Target X preferred.

2025 annual benefits include:

3 – 4 weeks of paid vacation time based on years of service
11 paid holidays
Paid winter break - varies each year based on academic calendar and, at a minimum, includes days between Christmas and New Year’s holidays (some exceptions may apply for essential workers)
Paid summer break - the week of July 4th.
4 paid personal days
3 weeks (15 days) paid sick time annually for absences due to illness, injury, or doctor and dentist appointments of the employee, dependent children, spouse, or parents of the employee or spouse; cumulative to 135 days (1,080 hours)
Paid bereavement time
Paid volunteer time
Tuition reimbursement up to $2,500 annually (eligibility requirements apply)
Health insurance for employee, spouse, and dependents with attached Health Savings Account (HSA); CVTC contributes $3,400 annually for a family plan or $1,700 annually for a single plan to your HSA
Wellness incentive of up to $600 for employees enrolled in CVTC’s health insurance
$2,500 cash-payment in lieu of CVTC health insurance coverage for employees who have credible coverage through another source
Dental insurance for employee, spouse, and dependents
Vision insurance for employee, spouse, and dependents
Life and long-term disability insurance premiums paid by CVTC
Wisconsin Retirement System (WRS), CVTC matches 6.95%, vested at 5 years of credible service
403(b) tax deferred annuity program
457(b) deferred compensation plan
Section 125 flexible spending accounts
Employee Assistance Program (EAP)
Professional development
Certified Gold Level Family Friendly Workplace (FFW)
Access to expansive collection of college and public library resources for personal and professional use
Free or low-cost services offered by CVTC program students, such as computer repair, automotive repair, Shear Inspiration Salon and Spa, aesthetician services and 620 West restaurant and culinary pop ups

Benefits begin on the first date of employment (i.e., there is no waiting period).

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Graduation & Credit for Prior Learning Coordinator

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