J Sargeant Reynolds Community College
Healthcare Program Support Technician
🇺🇸
Richmond, VA
🕑
Full-Time
💰
$47K - $55K
💻
Other
🗓️
January 16th, 2026
Edtech.com's Summary
J. Sargeant Reynolds Community College is hiring a Healthcare Program Support Technician. This role provides essential administrative and program coordination support for healthcare workforce training under the Community College Workforce Alliance, managing registration, grant tracking, class logistics, and serving as a liaison among students, instructors, employers, and partners to ensure program effectiveness and excellent customer service.
Highlights
- Provide administrative and program support specifically for Healthcare Workforce Training programs.
- Assist with registration, grant tracking, and tuition assistance documentation.
- Coordinate class logistics including material preparation, scheduling, instructor communication, and technology support.
- Maintain accurate records, reports, and databases on program activities and participant outcomes.
- Serve as liaison between CCWA, students, instructors, vendors, testing proctors, and partners.
- Support various workforce programs including grant-funded, open-enrollment, contract training, and credential courses.
- Proficiency required in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and internet applications.
- High school diploma or equivalent required; post-secondary education preferred.
- Preferred experience includes workforce development, higher education environment, and healthcare or technical training program support.
- Salary range is $47,400 to $54,900, commensurate with education and experience.
Healthcare Program Support Technician Full Description
Healthcare Program Support Technician
Please see Special Instructions for more details.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Summary
Working Title | Healthcare Program Support Technician
Role Title | Admin and Office Spec III
Role Code | 19013-SW
FLSA | Nonexempt
Pay Band | 03
Position Number | 28300485, 28300473
Agency | J. Sargeant Reynolds Community College
Division | J. Sargeant Reynolds Community College (Div)
Work Location | Richmond (City) - 760
Hiring Range | Salary commensurate with the education and experience of the applicant. Salary range is $47,400 to $54,900.
Emergency/Essential Personnel | No
EEO Category | F-Admin Supp
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Non-Exempt position – 40 hours per week
Sensitive Position | No
Job Description
Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
About the Community College Workforce Alliance (CCWA):
The Community College Workforce Alliance (CCWA), the workforce development partnership between Reynolds and Brightpoint Community Colleges, is dedicated to building the region’s workforce and supporting local businesses through high-quality training, credentialing, and talent development programs.
Position Summary:
The Program Support Specialist – Healthcare Programs supports CCWA’s mission by providing administrative and program coordination for healthcare workforce training programs and related initiatives. This position also supports other CCWA programs as needed, including registration, reporting, and grant-funded activities. The specialist serves as a key liaison to students, instructors, employers, and third-party partners to ensure seamless program delivery and an exceptional customer experience.
Key Responsibilities:
Provide administrative and program support to the Healthcare Workforce Training team. Assist with registration processes, grant tracking, and tuition assistance documentation. Serve as a subject matter expert for administrative processes related to Healthcare programming. Coordinate class logistics, including preparation of materials, scheduling, instructor communication, and technology support. Maintain accurate records, reports, and databases related to program activities and participant outcomes. Act as a liaison between CCWA, instructors, students, third-party vendors, testing proctors, and partner organizations. Support a range of workforce programs, including grant-funded, open-enrollment, contract training, and industry credential courses. Provide responsive, professional customer service to students, employers, and community partners. Assist with special events, online training programs, and skills testing coordination. Perform other duties as assigned to support CCWA’s operations and mission.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Knowledge, Skills, and Abilities:
Considerable knowledge of administrative and office support practices and procedures. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and internet applications. Strong organizational, time management, and multitasking skills with attention to detail. Ability to manage priorities and work independently with minimal supervision. Excellent written and verbal communication skills; ability to work effectively with diverse populations. Demonstrated customer service orientation and ability to foster positive relationships. Working knowledge of financial aid or tuition assistance processes preferred. Ability to interpret and communicate policies, research issues, and resolve problems independently. Comfortable working in a fast-paced, dynamic environment while maintaining accuracy and professionalism.
Required Qualifications:
High school diploma or equivalent.
Additional Considerations | Preferred Qualifications: Post-secondary training or education in office administration, business, or an industry-related field. Experience in workforce development, higher education, or a similar setting. Experience communicating with corporate or government agencies. Experience using computer-based student information systems or financial reporting tools. Experience supporting healthcare or technical training programs.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Travel between campuses, if needed.
Role Title | Admin and Office Spec III
Role Code | 19013-SW
FLSA | Nonexempt
Pay Band | 03
Position Number | 28300485, 28300473
Agency | J. Sargeant Reynolds Community College
Division | J. Sargeant Reynolds Community College (Div)
Work Location | Richmond (City) - 760
Hiring Range | Salary commensurate with the education and experience of the applicant. Salary range is $47,400 to $54,900.
Emergency/Essential Personnel | No
EEO Category | F-Admin Supp
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Non-Exempt position – 40 hours per week
Sensitive Position | No
Job Description
Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
About the Community College Workforce Alliance (CCWA):
The Community College Workforce Alliance (CCWA), the workforce development partnership between Reynolds and Brightpoint Community Colleges, is dedicated to building the region’s workforce and supporting local businesses through high-quality training, credentialing, and talent development programs.
Position Summary:
The Program Support Specialist – Healthcare Programs supports CCWA’s mission by providing administrative and program coordination for healthcare workforce training programs and related initiatives. This position also supports other CCWA programs as needed, including registration, reporting, and grant-funded activities. The specialist serves as a key liaison to students, instructors, employers, and third-party partners to ensure seamless program delivery and an exceptional customer experience.
Key Responsibilities:
Provide administrative and program support to the Healthcare Workforce Training team. Assist with registration processes, grant tracking, and tuition assistance documentation. Serve as a subject matter expert for administrative processes related to Healthcare programming. Coordinate class logistics, including preparation of materials, scheduling, instructor communication, and technology support. Maintain accurate records, reports, and databases related to program activities and participant outcomes. Act as a liaison between CCWA, instructors, students, third-party vendors, testing proctors, and partner organizations. Support a range of workforce programs, including grant-funded, open-enrollment, contract training, and industry credential courses. Provide responsive, professional customer service to students, employers, and community partners. Assist with special events, online training programs, and skills testing coordination. Perform other duties as assigned to support CCWA’s operations and mission.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Knowledge, Skills, and Abilities:
Considerable knowledge of administrative and office support practices and procedures. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and internet applications. Strong organizational, time management, and multitasking skills with attention to detail. Ability to manage priorities and work independently with minimal supervision. Excellent written and verbal communication skills; ability to work effectively with diverse populations. Demonstrated customer service orientation and ability to foster positive relationships. Working knowledge of financial aid or tuition assistance processes preferred. Ability to interpret and communicate policies, research issues, and resolve problems independently. Comfortable working in a fast-paced, dynamic environment while maintaining accuracy and professionalism.
Required Qualifications:
High school diploma or equivalent.
Additional Considerations | Preferred Qualifications: Post-secondary training or education in office administration, business, or an industry-related field. Experience in workforce development, higher education, or a similar setting. Experience communicating with corporate or government agencies. Experience using computer-based student information systems or financial reporting tools. Experience supporting healthcare or technical training programs.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Travel between campuses, if needed.
Posting Detail Information
Posting Number | CLS_4246P
Recruitment Type | General Public - G
Number of Vacancies | 2
Position End Date (if temporary) |
Job Open Date | 01/15/2026
Job Close Date | 02/06/2026
Open Until Filled | No
Agency Website | www.reynolds.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/92375
Recruitment Type | General Public - G
Number of Vacancies | 2
Position End Date (if temporary) |
Job Open Date | 01/15/2026
Job Close Date | 02/06/2026
Open Until Filled | No
Agency Website | www.reynolds.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/92375
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have experience with educational program support ?
- Yes
- No
- * Do you have at least 2 years of experience in related administrative assistant positions?
- Yes
- No
- * Do you have previous experience working in an administrative role in an office environment?
- No
- Yes
- * Do you have administrative support experience in a college environment?
(Open Ended Question) - * Have you demonstrated excellence in Microsoft Office Suite in the past, to include Outlook, Word and Excel?
- Yes
- No
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
- Unofficial Transcripts
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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