Edtech.com's Summary

Podium Education is hiring for the roles of HelpHub Specialist and Evaluation Specialist. The HelpHub Specialist provides timely, accurate student support and assignment feedback through chat and video, while the Evaluation Specialist focuses on grading assignments and offering constructive feedback, both requiring expertise in specific learning tracks.

Highlights

Provide student support and guidance via live chat and video, focusing on assignment help and platform navigation.
Review and grade student assignments with detailed, constructive feedback, ensuring clarity and accuracy.
Adapt to continuously evolving course content, coding syntax, and platform features.
Must have completed and excelled in both courses of one relevant track (Digital Marketing, Coding for Web, Data Analytics, or Coding for Data).
Required tech proficiency includes familiarity with CMS, LMS, CRM tools, and various productivity software.
Compensation starts at $16/hour for HelpHub Specialists and $15/hour for Evaluation Specialists, with opportunities for career growth.
Part-time, seasonal engagement averaging 15-20 hours per week, requiring weekend availability.
Preferred candidates have tutoring or professional experience in digital marketing, data analytics, or coding/web development.
Technical requirements include access to a high-speed internet connection and appropriate hardware such as a Mac, Windows PC, or Chromebook with headphones and a webcam.
Work in a collaborative, startup environment supporting student success and gaining professional development opportunities.

HelpHub Specialist & Evaluation Specialist Full Description

HelpHub Specialist & Evaluation Specialist

Part time

Remote

Podium Education

At Podium Education, we believe every student deserves opportunities to develop in-demand skills that pave the way to a successful career. Through our flagship program, The Global Career Accelerator, we partner with universities to offer students credit-bearing online courses that ensure they are career-ready.

HelpHub Specialist

Austin | Phoenix | Remote, Part time | Seasonal
Part-time, seasonal employment:

May 18th - August 16th. Dates may change depending on student enrollment

We are expanding our teaching team to meet the demands of our growing student population with opportunities for HelpHub Specialists across all of our Tracks. HelpHub Specialists support students with academic questions on assignments and projects.

The time commitment is approximately 15-20 working hours per week, and weekend work is required.

*Please note that this opportunity is only available to those who have completed both Parts (courses) for one of the following Tracks:

Digital Marketing
- Part 1: Ecommerce Marketing with Shopify
- Part 2: Social Media and Search Marketing
Coding for Web
- Part 1: Intro to Web Development with HTML, CSS
- Part 2: Web Development with JavaScript & APIs
Data Analytics
- Part 1: Intro to Data Analytics
- Part 2: Data Visualization with Tableau
Coding for Data
- Part 1: Data Wrangling with SQL
- Part 2: Intro to Python for Data
Web Development for Everyone
Career Rotation

Position Overview:

As a HelpHub Specialist, you’ll play an essential role in supporting student success by delivering timely, accurate, and meaningful guidance through chat and video interactions. You’ll be responsible for providing high-quality feedback on assignments, assisting with platform and coding questions, and helping students navigate course content and tools. This position requires a tech-savvy, detail-oriented individual who is adaptable to frequent updates and committed to going above and beyond in helping students achieve their academic goals.

Job Description:

HelpHub Specialist (online tutor) Key Responsibilities:

Student Support via Chat:
- Provide prompt and helpful responses to student inquiries, delivering resolutions through live chat and video as needed.
- Ensure students feel supported, confident, and motivated by creating a positive and encouraging experience.
Assignment Feedback:
- Review and provide timely, constructive feedback on student assignments, focusing on clarity, accuracy, and completeness.
- Identify areas where students can improve, offering actionable suggestions to support their learning and growth.
Adapt to Evolving Course Content and Platforms:
- Stay current with updates to track content, coding syntax, and platform changes to provide accurate support.
- Demonstrate flexibility and a quick learning curve to adapt to any modifications or new tools introduced.
Technology Proficiency:
- Comfortably navigate multiple systems, tools, and platforms used in our courses.
- Utilize tech resources efficiently to enhance response speed, accuracy, and overall service quality.
Additional Responsibilities:
- Take on additional tasks and responsibilities as assigned, contributing to the overall improvement and efficiency of the HelpHub team.
- Participate actively in team projects, feedback sessions, and other collaborative initiatives.

Required Qualifications

Student-Centric Focus: Strong commitment to supporting student success and providing an exceptional learning experience.
Detail-Oriented: Thorough in reviewing assignments and providing feedback; attentive to nuances in student questions.
Tech Savvy: Comfortable working with various online tools, including platforms with evolving coding syntax and functionality.
Adaptable and Proactive: Quick to adjust to changes in track content and platform features, with a willingness to take on new challenges and tasks.
Efficient Multitasking: Ability to balance multiple student inquiries, maintaining timely responses without sacrificing quality.
Track-Specific Expertise: Must have completed and excelled in both parts of one of the following tracks:
- Digital Marketing (Shopify and Meta Ads)
- Coding for Web (HTML, CSS, JavaScript)
- Data Analytics (Excel and Tableau)
- Coding for Data (SQL, Tableau, Python)

Preferred Qualifications

Experience tutoring or teaching.
Experience applying digital marketing, data analytics or coding/web development skills professionally.
Completed more than one Track of The Global Career Accelerator

Technical Requirements

Access to a high-speed internet connection
Hardware:
- Mac, Windows PC, or Chromebook
- Headphones or Headset
- Webcam

Compensation & Benefits

Hourly Compensation: Starting at $16 per hour, with weekend availability required.
Career Growth Opportunities: Potential for advancement within the company and opportunities to develop professionally as part of a dynamic team.
Collaborative and Talented Team: Work alongside talented and intelligent co-workers in a supportive and stimulating environment.
Impactful Work: Contribute to reshaping the college experience and positively influencing student outcomes.
Startup Environment: Gain hands-on experience in a fast-paced startup, learning about diverse aspects of business operations and startup culture.
Technical Skill Development: Build expertise navigating backend systems, including Communication Management Systems (CMS), Learning Management Systems (LMS), and Customer Relationship Management (CRM) tools, and various productivity software.
Hands-On Skill Application: Reinforce and expand digital marketing, coding/web development, and data analytics skills by working one-on-one with students and quality-assuring new content.

Evaluation Specialist

We are expanding our teaching team to meet the demands of our growing student population with opportunities for Evaluation Specialists across all of our Tracks. Evaluation Specialists support students by evaluating (grading) assignments and projects. The time commitment is approximately 15-20 working hours per week.

*Please note that this opportunity is only available to those who have completed both Parts (courses) for one of the following Tracks:

Coding for Web
- Part 1: Intro to Web Development with HTML, CSS
- Part 2: Web Development with JavaScript & APIs
Data Analytics
- Part 1: Intro to Data Analytics
- Data Visualization with Tableau
Digital Marketing
- Part 1 Ecommerce Marketing with Shopify
- Part 2: Social Media and Search Marketing
Coding for Data
- Part 1: Data Wrangling with SQL
- Part 2: Intro to Python for Data
Career Rotation
- Curriculum is a combination of material from our Digital Marketing, Web Development and Data Analytics courses.

Job Description

An Evaluation Specialist (grader) who is:

Hyper-focused on helping students succeed.
Responsible for evaluating (grading) assignments.
Detail-oriented and comfortable with technology.
Willing to take on additional responsibilities and tasks.
Adaptable to ever-changing Track content and platform/coding syntax updates.

Required Qualifications

Desire to learn new material and provide feedback to students in that subject.
Intermediate understanding in one of the following platforms/coding syntax:
- Digital Marketing - Shopify, Google Ads and Meta Ads Manager
- Coding for Web - HTML/CSS, Bootstrap and JavaScript
- Data Analytics - Excel and Tableau
- Coding for Data - SQL and Python
Excellent verbal and written communication skills.
Ability to provide feedback to student submissions within 3 days of submission.
Recent university graduate, or current undergrad.
Must have taken and excelled in both Parts from one Track:
- Digital Marketing
- Coding for Web
- Data Analytics
- Coding for Data

Preferred Qualifications

Experience tutoring or teaching.
Experience applying digital marketing, data analytics, or coding/web development skills professionally.
Completed more than one Track of The Global Tech Experience

Technical Requirements

Access to a high-speed internet connection
Hardware:
- Mac or Windows PC

Compensation & Benefits

Compensation starting at $15 per hour
Flexibility to choose your work hours
Opportunity for career growth
Talented and intelligent co-workers
A chance to help evolve the college experience and change student outcomes
Experience working at a fast-paced startup; learn about work culture and gain knowledge in a variety of different areas of business
Learn how to navigate backend technological systems like an LMS and AI assist platforms
Ability to learn additional skills via Podium Curriculum

Original Job Description

HelpHub Specialist & Evaluation Specialist

Part time

Remote

Podium Education

HelpHub Specialist

Austin | Phoenix | Remote, Part time | Seasonal
Part-time, seasonal employment:

May 18th - August 16th. Dates may change depending on student enrollment

The time commitment is approximately 15-20 working hours per week, and weekend work is required.

*Please note that this opportunity is only available to those who have completed both Parts (courses) for one of the following Tracks:

Digital Marketing
- Part 1: Ecommerce Marketing with Shopify
- Part 2: Social Media and Search Marketing
Coding for Web
- Part 1: Intro to Web Development with HTML, CSS
- Part 2: Web Development with JavaScript & APIs
Data Analytics
- Part 1: Intro to Data Analytics
- Part 2: Data Visualization with Tableau
Coding for Data
- Part 1: Data Wrangling with SQL
- Part 2: Intro to Python for Data
Web Development for Everyone
Career Rotation

Position Overview:

Job Description:

HelpHub Specialist (online tutor) Key Responsibilities:

Student Support via Chat:
- Provide prompt and helpful responses to student inquiries, delivering resolutions through live chat and video as needed.
- Ensure students feel supported, confident, and motivated by creating a positive and encouraging experience.
Assignment Feedback:
- Review and provide timely, constructive feedback on student assignments, focusing on clarity, accuracy, and completeness.
- Identify areas where students can improve, offering actionable suggestions to support their learning and growth.
Adapt to Evolving Course Content and Platforms:
- Stay current with updates to track content, coding syntax, and platform changes to provide accurate support.
- Demonstrate flexibility and a quick learning curve to adapt to any modifications or new tools introduced.
Technology Proficiency:
- Comfortably navigate multiple systems, tools, and platforms used in our courses.
- Utilize tech resources efficiently to enhance response speed, accuracy, and overall service quality.
Additional Responsibilities:
- Take on additional tasks and responsibilities as assigned, contributing to the overall improvement and efficiency of the HelpHub team.
- Participate actively in team projects, feedback sessions, and other collaborative initiatives.

Required Qualifications

Student-Centric Focus: Strong commitment to supporting student success and providing an exceptional learning experience.
Detail-Oriented: Thorough in reviewing assignments and providing feedback; attentive to nuances in student questions.
Tech Savvy: Comfortable working with various online tools, including platforms with evolving coding syntax and functionality.
Adaptable and Proactive: Quick to adjust to changes in track content and platform features, with a willingness to take on new challenges and tasks.
Efficient Multitasking: Ability to balance multiple student inquiries, maintaining timely responses without sacrificing quality.
Track-Specific Expertise: Must have completed and excelled in both parts of one of the following tracks:
- Digital Marketing (Shopify and Meta Ads)
- Coding for Web (HTML, CSS, JavaScript)
- Data Analytics (Excel and Tableau)
- Coding for Data (SQL, Tableau, Python)

Preferred Qualifications

Experience tutoring or teaching.
Experience applying digital marketing, data analytics or coding/web development skills professionally.
Completed more than one Track of The Global Career Accelerator

Technical Requirements

Access to a high-speed internet connection
Hardware:
- Mac, Windows PC, or Chromebook
- Headphones or Headset
- Webcam

Compensation & Benefits

Hourly Compensation: Starting at $16 per hour, with weekend availability required.
Career Growth Opportunities: Potential for advancement within the company and opportunities to develop professionally as part of a dynamic team.
Collaborative and Talented Team: Work alongside talented and intelligent co-workers in a supportive and stimulating environment.
Impactful Work: Contribute to reshaping the college experience and positively influencing student outcomes.
Startup Environment: Gain hands-on experience in a fast-paced startup, learning about diverse aspects of business operations and startup culture.
Technical Skill Development: Build expertise navigating backend systems, including Communication Management Systems (CMS), Learning Management Systems (LMS), and Customer Relationship Management (CRM) tools, and various productivity software.
Hands-On Skill Application: Reinforce and expand digital marketing, coding/web development, and data analytics skills by working one-on-one with students and quality-assuring new content.

Evaluation Specialist

*Please note that this opportunity is only available to those who have completed both Parts (courses) for one of the following Tracks:

Coding for Web
- Part 1: Intro to Web Development with HTML, CSS
- Part 2: Web Development with JavaScript & APIs
Data Analytics
- Part 1: Intro to Data Analytics
- Data Visualization with Tableau
Digital Marketing
- Part 1 Ecommerce Marketing with Shopify
- Part 2: Social Media and Search Marketing
Coding for Data
- Part 1: Data Wrangling with SQL
- Part 2: Intro to Python for Data
Career Rotation
- Curriculum is a combination of material from our Digital Marketing, Web Development and Data Analytics courses.

Job Description

An Evaluation Specialist (grader) who is:

Hyper-focused on helping students succeed.
Responsible for evaluating (grading) assignments.
Detail-oriented and comfortable with technology.
Willing to take on additional responsibilities and tasks.
Adaptable to ever-changing Track content and platform/coding syntax updates.

Required Qualifications

Desire to learn new material and provide feedback to students in that subject.
Intermediate understanding in one of the following platforms/coding syntax:
- Digital Marketing - Shopify, Google Ads and Meta Ads Manager
- Coding for Web - HTML/CSS, Bootstrap and JavaScript
- Data Analytics - Excel and Tableau
- Coding for Data - SQL and Python
Excellent verbal and written communication skills.
Ability to provide feedback to student submissions within 3 days of submission.
Recent university graduate, or current undergrad.
Must have taken and excelled in both Parts from one Track:
- Digital Marketing
- Coding for Web
- Data Analytics
- Coding for Data

Preferred Qualifications

Experience tutoring or teaching.
Experience applying digital marketing, data analytics, or coding/web development skills professionally.
Completed more than one Track of The Global Tech Experience

Technical Requirements

Access to a high-speed internet connection
Hardware:
- Mac or Windows PC

Compensation & Benefits

Compensation starting at $15 per hour
Flexibility to choose your work hours
Opportunity for career growth
Talented and intelligent co-workers
A chance to help evolve the college experience and change student outcomes
Experience working at a fast-paced startup; learn about work culture and gain knowledge in a variety of different areas of business
Learn how to navigate backend technological systems like an LMS and AI assist platforms
Ability to learn additional skills via Podium Curriculum

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HelpHub Specialist & Evaluation Specialist

Edtech.com's Summary

HelpHub Specialist & Evaluation Specialist Full Description

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