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Posting Number | S06253P
Position Title | Housing Operations Coordinator II
Department | University Housing
Location | Arlington
Job Family | Facilities/Construction
Position Status | Full-time
Work Hours | Standard
Work Schedule | Monday-Friday; 8:00am-5:00pm Include on-call responsibilities during nights and weekends as job dictates. Not eligible for remote work.
Open to | External and Internal
Salary | Salary is commensurate based on qualifications and relevant experience up to $55,000.
Duration | Funding expected to continue
Pay Basis | Monthly
Benefits Eligible | Yes
Benefits at UTA | We are proud to offer a comprehensive benefits package to all our employees at the University.
https://www.uta.edu/hr/employee-benefitsTo help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.phpJob Summary | The Housing Operations Coordinator II will coordinate online leasing and contract administration processes to maximize housing occupancy at The University of Texas at Arlington. They will be responsible to perform database management functions to support housing operations. They will supervise student staff and clearly communicate policies and information to achieve departmental objectives. They will also provide back-up support and assistance for the Assistant Director, Auxiliary Services.
Essential Duties and Responsibilities |
Leasing and Contract Administration: Coordinate the online housing and meal plan application and contracting process. Works in conjunction with the Leasing Consultant staff to maximize occupancy in university residence halls and apartments. Maintain leasing activity calendar to ensure departmental objectives are timely executed. Coordinate assignment of departmental scholarship recipients. Negotiate lease offers and prepare and execute leases for selected properties. Research and implement best practices and perform activities in compliance with Fair Housing Laws.
Database Management: Configure database to properly assign residents in accordance with stated preferences. Develop custom queries and execute auto-allocation of residents in accordance with established departmental rules. Develop custom reports for routine and ad-hoc use and statistical analysis. Develop and retain reports for historical reference and analysis. Leverage software to reduce manual processes and increase operational efficiency and effectiveness. Work closely with software provider and Manager, IT for Auxiliary Services to troubleshoot and resolve software issues and data inconsistencies. Coordinate assignment of departmental scholarship recipients.
Supervision:Hire, supervise, train and evaluate student assistants. Train staff and students on housing software.
Communications: Composes complex and professional correspondence which clearly communicates departmental objectives. Presents information and responds to questions related to housing and dining as required by other departments, prospective residents, and parents. Documents policies and procedures related to leasing operations. Work with both students and parents on web portal training and technical issues.
Other Duties as Assigned: Assist with Quarantine and Temporary Housing during global pandemic. Perform other duties as assigned by the Executive Director, Auxiliary Services or Assistant Director, Auxiliary Services.
Minimum Qualifications | Bachelor’s Degree or an equivalent mix of education and relevant experience in similar role. Professional experience working in business management, finance, real estate, contract negotiation, rental housing, hospitality, information technology or the equivalent experience. Experience with Excel 2010 (pivot tables, conditional formatting, graphing, Vlookup, nested formulas, linking spreadsheets, and other ribbon bar functions).
Preferred Qualifications | Master’s Degree. Proficient in the use of StarRez or similar comprehensive student housing management software system.
Knowledge, Skills and Abilities | Ability to handle multiple tasks simultaneously while maintaining superior results in each area. Excellent administrative, customer service and communication skills. Knowledge of one or more relational database managers (Access, ORACLE, SAP, SQL Server). Experience in developing advanced Excel 2010 spreadsheets (pivot tables, conditional formatting, graphing, Vlookup, nested formulas, macros). Ability to edit SQL reports a plus.
Other Requirements |
Working Conditions |
Special Conditions for Eligibility |
CBC Requirement | It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.
EEO Statement | It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.
University Information | The University of Texas at Arlington is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. UTA is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through scholarship and creative work. The University is committed to providing access and ensuring student success, and to a culture of innovation, entrepreneurship, and commercialization of discoveries by our community of scholars. With an enrollment of more than 40,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution. UTA ranks No. 4 nationally in Military Times’ annual “Best for Vets: Colleges” list and is among the top 30 performers nationwide for promoting social mobility of its graduates (U.S. News & World Report, 2023). UTA is designated by the U.S. Department of Education as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI), and it has one of the top 5 most ethnically diverse undergraduate student bodies in the United States (U.S. News & World Report, 2023). Its approximately 270,000 alumni, including some who occupy leadership positions at many of the 24 Fortune 500 companies headquartered in North Texas, contribute to UTA’s $22.2 billion annual economic impact on Texas.
Furthermore, UTA is poised to experience widespread growth in the near future. The university recently launched the first phase of its RISE 100 initiative aimed at recruiting 100 new tenure-system faculty to amplify research standing and position UTA as a leader in key scholarly areas; more details are available at
https://www.uta.edu/administration/president/strategic-plan/rise100. The successful candidate for this position will have the opportunity to join UTA during an exciting period of growth and contribute as the university broadens its impact.
ADA Accommodations | The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email
ADADocs@uta.edu.
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