HR Operations Specialist (L5)

Teachable is trusted by creator-educators around the world to grow their impact and income. From online courses and communities to memberships and downloads, Teachable's digital learning products help creator-educators drive meaningful connection and sustainable revenue. With industry-best ecommerce tools, easily toggled on directly within the platform, creators can confidently maximize their earnings, while getting paid directly by their audience. Teachable's unmatched focus on the student learning experience also ensures creators can make a positive and influential impact on their communities—entirely on their own terms. Today, tens of thousands of creator-educators use Teachable to share their knowledge, reaching millions of students around the world. To learn more, visit teachable.com.

Are you ready to join a dynamic, cross-cultural team at an exciting turning point in our company’s journey? Now part of the global Hotmart Company portfolio, whose platforms have helped creators earn more than $10 billion, Teachable continues to take the creator economy by storm as a true industry leader. Together, Teachable and Hotmart are delivering market-leading products that prioritize creator control and flexibility, alongside meaningful partnership and support from our team. If you have big ideas, relish the chance to challenge convention, and deeply believe in the power of creators to shape the future, we want you on our team!

You’ll be joining a small but mighty People team of four, spread across the U.S. and Brazil. We’re a tight-knit crew that covers Talent Acquisition, People Operations, and other key functions that keep our company running smoothly as we scale.

We move fast, take big swings, and care deeply about building a thoughtful employee experience. Everyone on the team has broad ownership, and we’re the kind of group that figures things out together, learns quickly, and keeps it real along the way. If you’re energized by a high-impact role where no two days look the same, you’ll fit right in.

We’re looking for a proactive and detail-oriented HR Operations Specialist to lead U.S. payroll operations and HR processes. This role ensures accuracy, compliance, and a great employee experience cross countries and across the full lifecycle — from onboarding to offboarding — while partnering closely with Finance, Legal, and People teams.

This role is hybrid to our NYC office 2-3 days in office

• Manage end-to-end bi-weekly and semi-monthly U.S. payroll for exempt and non-exempt employees with our payroll provider, ensuring accuracy, compliance, and timely submission of federal, state, and local taxes.
• Oversee multi-state payroll, including tax registrations, SUI/FUTA filings, and compliance with wage and hour laws.
• Reconcile payroll reports and work closely with Finance on GL entries and audits.
• Maintain accurate employee data in HRIS and payroll systems (e.g., BambooHR, Deel).
• Manage benefit deductions, 401(k), bonuses, and other adjustments.
• Ensure compliance with I-9, EEO, FLSA, FMLA, ADA, and other labor regulations.
• Support audits, documentation, and HR reporting.
• Coordinate employee lifecycle operations: onboarding, changes, terminations, and leave management, ensuring smooth transitions, and proper documentation
• Partner on HR process improvements, policies, and vendor management.
• Champion annual open enrollment processes in partnership with our benefits broker.
• Serve as a point of contact for employees regarding HR operations, payroll, benefits questions, etc.
• Owns immigration processes 
• Local support for office activities
• HR vendor management and budget management.

• 3+ years in U.S. Payroll, HR Operations, or HR Administration, preferably multi-state.
• Strong knowledge of U.S. payroll tax laws, filings, and compliance.
• Experience with HRIS/payroll tools (BambooHR, Deel, ADP, or similar).
• Excellent organization, attention to detail, and data accuracy.
• Strong communication skills and ability to collaborate across teams.
• Bachelor’s degree in Accounting, HR, Business, or related field.
• Integrity, confidentiality, and commitment to accuracy are essential.
• Knowledge of 401(k), benefits administration, and year-end processes.
  
  

• SHRM-CP, PHR, or CPP certification.
• Experience in global or fast-scaling organizations.
• Experience in working with teams internationally.

At Teachable, we are committed to providing fair and competitive pay (using market data to inform our pay bands), rewarding high performance, and ensuring all employees have the opportunity and ability to impact Teachable’s overall company value. Base salaries will be reviewed at regular intervals throughout the year, typically following performance review cycles currently conducted annually or in conjunction with a promotion.

• Applicants must be currently authorized to work in the United States on a full-time basis.
• This role is hybrid to our NYC office 2-3 days in office
• For this role, the cash compensation package potential is $100,000 - $125,000 base.
• A salary offer will be determined by a number of factors including experience, skill level, education, internal pay equity, and other relevant business considerations. We review all teammate pay and compensation programs regularly to ensure competitive and fair pay.