Learning Pool
HR Operations Specialist (US, Remote)
Edtech.com's Summary
- Manage day-to-day HR operations and maintain HRIS data accuracy and process efficiency
- Support payroll inputs, benefits administration, and compliance with local employment laws
- Continuously improve HR processes, policies, and documentation for scalability
- Provide HR metrics reporting such as headcount and attrition to aid decision-making
- Serve as a key contact for HR queries and deliver high service standards
- Support HR activities related to acquisitions and onboarding new employees
- Assist with integration of acquired companies aligning HR data and policies
- Require proven experience in HR Operations or similar roles, preferably in SaaS or high-growth sectors
- Strong knowledge of HR systems, processes, and employment legislation required
- Exposure to M&A activities and post-acquisition integration is preferred
HR Operations Specialist (US, Remote) Full Description
Wherever you find ambitious companies investing in their people, you’ll find Learning Pool
Learning Pool is among the fastest growing e-learning companies in the world, servicing more than 2,000 customers and 24 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders , using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service.
Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way.
So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch. This role offers an excellent opportunity to get involved in and become part of the world of online learning.
About the role
We are seeking an HR Operations Specialist to support the delivery of a scalable, efficient, and high-quality people function at Learning Pool. This role will be responsible for managing core HR processes, ensuring operational excellence across the employee lifecycle, and supporting business growth in a fast-paced, acquisitive SaaS environment.
The successful candidate will play a key role in maintaining accurate HR data, optimising systems and processes, and delivering a consistent and high-quality employee experience. You will work closely with the HR team and wider business stakeholders to ensure HR operations effectively support organisational objectives.
What you will be doing
Roles and responsibilities include:
- Manage day-to-day HR operations.
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Maintain and optimise HR systems (HRIS), ensuring data accuracy, reporting capability, and process efficiency
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Support payroll inputs, benefits administration, and compliance with local employment legislation
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Own and continuously improve HR processes, policies, and documentation to drive consistency and scalability
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Provide reporting and insights on key HR metrics (headcount, attrition, etc.) to support decision-making
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Act as a key point of contact for HR queries, ensuring a high standard of service delivery across the business
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Support HR activities related to acquisitions, including due diligence data preparation and onboarding of new employees into systems and processes
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Assist with the integration of acquired businesses by aligning HR data, policies, and processes with group standards
Who we are looking for
The successful candidate will demonstrate:
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Proven experience: You will have experience in an HR Operations, HR Generalist, or similar role within a fast-paced environment
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HR expertise: You will have a strong understanding of HR processes, systems, and employment legislation
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Industry exposure: Experience working in a SaaS, technology, or high-growth business is preferred
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M&A exposure: You will ideally have exposure to M&A activity and post-acquisition integration
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Organisation & detail: You will be highly organised with strong attention to detail and a process-driven mindset
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Stakeholder management: You will be confident working cross-functionally and managing a range of stakeholders
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Adaptability: You will be proactive, adaptable, and comfortable operating in a changing environment
Working at Learning Pool
The Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers.
Learning Pool is a Platinum Investor in People, listed annually in the Sunday Times Best Companies to Work For and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards.
Closing date for receipt of applications is 5pm UK time on 24th April 2026.
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