HR Records Assistant

Title: HR Records Assistant

Employee Classification: HR Assistant

Campus: University of North Texas - System Administration

Division: SYS-Human Resources

SubDivision-Department: SYS-Human Resources

Department: SYS-Human Resources-910600

Job Location: Denton

Salary: Salary Range of $35,000-$40,000 annually

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary
The UNT System Human Resources Department is one department made of a team of teams that supports various constituencies and component institutions within our UNT System Enterprise while working together to achieve the vision of becoming an enterprise that is values-driven and customer-focused with an emphasis on excellence, curiosity, and innovation. There are exciting things on the horizon, and we are looking for experienced and innovative HR professionals to join our journey.

Position Overview
This is a professional administrative position responsible for performing HR Records tasks to support employees across the UNT System and front desk operations. This position reports to the UNT System Director of HR and serves as a customer service focused and engaged member of the HR Team.

Minimum Qualifications
Associate degree in a related field and two (2) years of human resources and administrative support experience; or any equivalent combination of education, experience, and training.

Knowledge, Skills and Abilities
Working knowledge of applicable federal and state laws, and HR best practicesProblem solving and analytical skillsProficiency in MS OfficeA high degree of credibility and integrity and ability to maintain confidentialityStrong communication skills (writing, oral and listening)Excellent interpersonal skills, demonstrates flexibility; a strong commitment to building and sustaining relationships

Preferred Qualifications
The preferred candidate will possess the following additional qualifications:Experience in Higher EducationPrefer highly organized, multitasking, compliance driven individual

Required License/Registration/Certifications

Job Duties
Serve as primary HR operations resource by independently managing a variety of compliance-driven records and employment processes within a Texas public higher education environment, including serving as a primary point of contact for employment verifications, I-9 compliance activities, public information requests, and HR Records inbox management. Conduct routine HR system quality assurance testing to validate updates and transactions. Manage employee biographical and demographic data changes within HR systems, including job data refreshes, reactivations, and position data reviews. Maintain data integrity through accurate transaction processing, records maintenance, and resolution of complex or escalated data issues. Coordinate end-to-end processing of unemployment claims (TWC notices, wage verifications, and earnings requests), state service credit evaluations, and longevity audits, applying established policies and procedures to ensure accurate determinations and timely responses. Deliver customer-focused support as initial point of contact with designated front desk coverage times, greeting visitors, screening and routing incoming calls and correspondence, and supporting a variety of administrative tasks while displaying a high level of responsiveness to customer needs and while maintaining current knowledge of organizational policies and procedures. Apply working knowledge of regulatory requirements to monitor, research, and resolve routine issues and ensure accurate reporting, including tracking annual acknowledgement compliance, providing support for CAMREQ duplicate resolution, and processing documentation and resolving discrepancies related to Teacher Retirement System (TRS) and Employees Retirement System (ERS) service credit, retirement eligibility considerations, and direct transfer provisions. Assist with HR initiatives, system updates, and operational projects aimed at improving efficiency, accuracy, and workflow consistency across HR operations. Maintain a strong understanding of institutional policies, state regulations, and HR procedures to ensure accurate processing, reliable recordkeeping, and consistent application of standards across all assigned processes.
Physical RequirementsCommunicating with others to exchange information.
Environmental HazardsNo adverse environmental conditions expected.
Work ScheduleGenerally Monday - Friday, 8:00 a.m. - 5:00 p.m.
Driving University VehicleNo
Security SensitiveThis is a Security Sensitive Position.
Special InstructionsApplicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
BenefitsFor information regarding our Benefits, click here.

EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.