University of Phoenix
Human Resource Learning and Development Lead
🇺🇸 Remote - Phoenix, AZ
🕑 Full-Time
💰 $87K
💻 Learning & Development
🗓️ July 3rd, 2025
Edtech.com's Summary
University of Phoenix is hiring a Human Resource Learning and Development Lead. The role involves implementing talent development initiatives, including workforce planning, performance management, and training solutions in a Title IV regulated call center environment. The lead will collaborate with business leaders and HR teams to enhance employee skills, compliance, and succession planning within the department.
Highlights
- Implement talent agenda focusing on learning and development initiatives, workforce planning, selection, performance management, and retention strategies.
- Upgrade employee skillsets in a call center environment and ensure compliance with Title IV regulations.
- Lead succession planning, professional development plans, and training on cultural change, engagement, diversity, and inclusion.
- Build relationships with cross-divisional HR teams and provide training regarding covered compensation actions.
- Oversee onboarding to ensure compliance and effective integration of new hires.
- Requires Master's degree in Human Resource Management or related field plus 4 years of HR experience and specific expertise with Title IV regulations and call center environments.
- Must have 2 years experience managing HR transactions across all 50 states in a regulated organization with 1000+ employees.
- Annual salary of $87,000 with comprehensive benefits including medical, dental, vision, 401(k) match, and paid time off.
- Supports adult learning and professional growth within a diverse and inclusive working environment.
Human Resource Learning and Development Lead Full Description
Human Resource Learning and Development Lead
US-AZ - Phoenix
Full Time
Description and Requirements
At the University of Phoenix, we are committed to the future of work by providing a fully remote, work-from-home environment. This strategy enables us to attract top talent nationwide. Are you looking for a rewarding and fulfilling position that offers challenging work and the opportunity to make a significant impact while collaborating with a team of fun, innovative individuals? Would you prefer to work with an organization that positively contributes to the world? If so, we would love to hear from you!
Are you searching for a rewarding, fulfilling position that offers challenging work and the ability to make a big impact while working side-by-side with a team of fun, innovative people? Ideally, would you like this position to be with an organization that makes a positive contribution to the world? If so…we would love to hear from you!
About Us
University of Phoenix is a leading higher education institution founded in 1976 by Dr. John Sperling. Our mission is to improve the lives of our students, their families and future generations through higher education. Our values (which hopefully you share) are: Brave. Honest. Focused.
Our University values and embraces all team members and their unique perspectives. We fundamentally believe in fostering an environment which deeply respects, celebrates, and actively encourages a diverse workforce. We are committed to hiring – and learning from – those who share our passion to help others achieve their educational aspirations.
We offer excellent benefits, an effective recognition program, and outstanding learning and development tools, including tuition vouchers for employees and their qualified family members.
Are you searching for a rewarding, fulfilling position that offers challenging work and the ability to make a big impact while working side-by-side with a team of fun, innovative people? Ideally, would you like this position to be with an organization that makes a positive contribution to the world? If so…we would love to hear from you!
About Us
University of Phoenix is a leading higher education institution founded in 1976 by Dr. John Sperling. Our mission is to improve the lives of our students, their families and future generations through higher education. Our values (which hopefully you share) are: Brave. Honest. Focused.
Our University values and embraces all team members and their unique perspectives. We fundamentally believe in fostering an environment which deeply respects, celebrates, and actively encourages a diverse workforce. We are committed to hiring – and learning from – those who share our passion to help others achieve their educational aspirations.
We offer excellent benefits, an effective recognition program, and outstanding learning and development tools, including tuition vouchers for employees and their qualified family members.
Job Title: Human Resource Learning and Development Lead
Job Description: The University of Phoenix, Inc. seeks a Human Resource Learning and Development Lead based in Phoenix, AZ to implement the business unit's talent agenda, focusing on learning and development initiatives, including Title IV covered workforce planning, selection, performance management, and retention strategies.
Work to upgrade employee skillsets in a call center environment. Evaluate business reports, decisions, and results in relation to established goals. Assist in the implementation of new approaches, policies, and procedures to effect continual improvements in efficiency and services performed. Implement learning and development solutions in partnership with business leaders and counterparts to address key skill gaps or to leverage key strengths within the department. Ensures leaders in a Title IV covered space understand and work within the Title IV regulations. Takes a lead role in succession planning training and professional development plans, identifying and assisting management by creating training solutions to capability gaps within the department. Execute training plans on matters related to cultural change, employee engagement, diversity, inclusion and talent management. Build and maintain productive working relationships with the cross-divisional Human Resources teams, shared service groups. Provide training regarding covered compensation actions Ensure all new hires are onboarded effectively and able to advise students compliantly. Lead the development of content and execution of training activities. Position may telecommute from anywhere in the U.S. up to 5 days per week.
Annual salary: $87,000.
Minimum Requirements: Master’s degree in Human Resource Management or a related field plus 4 years of human resource experience with:
1) Workforce planning, selection, performance management, and retention strategies;
2) Developmental and effectiveness issues;
3) Succession planning and professional development plans;
4) FMLA, ADA and EEO law;
5) Training adult learners; and
6) HR support for an organization with at least 1000+ employees.
Must have 2 years of HR experience with:
7) Hirings, terminations, leaves, transfers, promotions in all 50 states;
8) Call center environment with regulatory requirements, and
9) At an organization governed by Title IV regulations.
Interested candidates may apply online at https://uop.avature.net/careers/SearchJobs or may send resume to phoenixjobs@phoenix.edu. Reference code 261 in the subject line.
As an Equal Opportunity employer, we particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
If you are an active-duty military member seeking employment when off-duty, compliance with Department of Defense Joint Ethics Regulation, 5500-7-R, is required prior to starting employment with University of Phoenix. You are advised to contact your base Judge Advocate General to seek such approval and answer any questions.
Job Description: The University of Phoenix, Inc. seeks a Human Resource Learning and Development Lead based in Phoenix, AZ to implement the business unit's talent agenda, focusing on learning and development initiatives, including Title IV covered workforce planning, selection, performance management, and retention strategies.
Work to upgrade employee skillsets in a call center environment. Evaluate business reports, decisions, and results in relation to established goals. Assist in the implementation of new approaches, policies, and procedures to effect continual improvements in efficiency and services performed. Implement learning and development solutions in partnership with business leaders and counterparts to address key skill gaps or to leverage key strengths within the department. Ensures leaders in a Title IV covered space understand and work within the Title IV regulations. Takes a lead role in succession planning training and professional development plans, identifying and assisting management by creating training solutions to capability gaps within the department. Execute training plans on matters related to cultural change, employee engagement, diversity, inclusion and talent management. Build and maintain productive working relationships with the cross-divisional Human Resources teams, shared service groups. Provide training regarding covered compensation actions Ensure all new hires are onboarded effectively and able to advise students compliantly. Lead the development of content and execution of training activities. Position may telecommute from anywhere in the U.S. up to 5 days per week.
Annual salary: $87,000.
Minimum Requirements: Master’s degree in Human Resource Management or a related field plus 4 years of human resource experience with:
1) Workforce planning, selection, performance management, and retention strategies;
2) Developmental and effectiveness issues;
3) Succession planning and professional development plans;
4) FMLA, ADA and EEO law;
5) Training adult learners; and
6) HR support for an organization with at least 1000+ employees.
Must have 2 years of HR experience with:
7) Hirings, terminations, leaves, transfers, promotions in all 50 states;
8) Call center environment with regulatory requirements, and
9) At an organization governed by Title IV regulations.
Interested candidates may apply online at https://uop.avature.net/careers/SearchJobs or may send resume to phoenixjobs@phoenix.edu. Reference code 261 in the subject line.
As an Equal Opportunity employer, we particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
If you are an active-duty military member seeking employment when off-duty, compliance with Department of Defense Joint Ethics Regulation, 5500-7-R, is required prior to starting employment with University of Phoenix. You are advised to contact your base Judge Advocate General to seek such approval and answer any questions.
Your work is critical to helping adult learners achieve their dreams, and we’re committed to rewarding you for your efforts. We offer a competitive, comprehensive total rewards package designed to help you achieve your health, financial and work-life balance goals.
Full-time employees are eligible for:
- Medical, dental and vision plans; Flexible Spending Accounts; Health Savings Accounts; Life and Disability insurance; and our Wellness incentive program;
- Competitive 401(k) employer match; and,
- A generous time off package, including paid vacation, sick time and company holidays.*
*For more details around paid time off benefits, please click here.
Application Deadline is 07/07/2025.
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