Edtech.com's Summary

Motorola Solutions is hiring a Technical Trainer to deliver technical training classes on Video Surveillance and Access Control Solutions to service partners, employees, and customers in North America. The trainer will work with various teams to ensure effective knowledge transfer, enabling students to install, configure, operate, and maintain Motorola Solutions products, with a focus on Video Security and Access Control technologies.

Highlights

Deliver and plan technical training events for North America on Motorola Solutions Video Surveillance and Access Control products.
Measure training effectiveness and ensure continuous improvement through systematic evaluation.
Manage hardware, software, classroom, and lab equipment for training delivery.
Travel up to 50%, including domestic and occasional international trips.
Require 2+ years of technical training experience and working knowledge of Motorola Solutions technology.
Training certification from a professional certifying body preferred.
Proficient with Office productivity suites and virtual training platforms.
Strong presentation skills with experience delivering technical content.
Work collaboratively with NA Education Team, Content Managers, Account Managers, and others.
Basic requirements include a high school diploma or equivalent and 2+ years of relevant experience.

Technical Trainer Full Description

Technical Trainer

Allen, TX (TX139)

Full time

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department OverviewMotorola Solutions Worldwide Education is responsible for creating innovative training strategies, as well as the design, development, and delivery of technical and end-user training content across the MSI solutions/product portfolio. Our training services address the educational needs of our Motorola Solutions customers, partners and employees, enabling each group to be more efficient, effective, as well as ensure established business and operational outcomes are met.

Job Description

This dynamic role will be responsible for delivering North America (NA) technical training classes for service partners, employees, and customers. The person filling this role will primarily provide technical instruction on various Motorola Solutions Video Surveillance and Access Control Solutions, including Analytics and AI Applications. The position involves working with Avigilon Unity Products and Management Systems, with room for expansion in the future.

The candidate filling this role works closely with NA Education Team, Content Managers, Account Managers, Customer Service Managers, and Project Managers as well as other teams to provide comprehensive training delivery to ensure the highest level of knowledge transfer to the students. The driving goal of the Technical Trainer is to ensure training delivery is provided to the students so that they are equipped to install, configure, use, operate and maintain their MSI Video Security and/or Access Control solutions and products in the most effective and efficient way, driving student satisfaction and a strong relationship with all training audiences.

This position is based in our Allen, Texas facility.

Key responsibilities include but are not limited to:

Training delivery, development, administration, planning, and execution of training events
Measure knowledge transfer and training effectiveness
This position requires someone who is independent, demonstrates strong technical and instructional skills, is detail-oriented, is adept at multitasking, and is willing to travel to multiple locations across North America.
Ability to work independently on assigned projects
The position requires someone who can prioritize the work to ensure the accurate and timely execution of deliverables.
Demonstrate training effectiveness through systematic program evaluation and continuous improvement strategy
Manage all hardware, software, classroom, and lab equipment expectations required to deliver training in a classroom setting
Travel requirements: up to 50%, with domestic and occasional international travel requirements to meet business needs

A successful candidate will have a well-rounded combination of the following:

2+ years of technical training experience
Working knowledge of Motorola Solutions Technology
Experience with Video Security and/or Access Control Solutions
Training Certificate from a professional certifying body
Proficient in various Office Productivity suites
Proficient in various Virtual Training platforms
Proven presentation skills and experience

#LI-MM1

Basic Requirements

HS diploma or equivalent
2+ years of technical, technical training, customer service, and/or technical sales experience

Travel Requirements25-50%

Relocation ProvidedNone

Position TypeExperienced

Referral Payment PlanNo

Our U.S. Benefits include:

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Original Job Description

Technical Trainer

Allen, TX (TX139)

Full time

Company Overview

Job Description

Training delivery, development, administration, planning, and execution of training events
Measure knowledge transfer and training effectiveness
This position requires someone who is independent, demonstrates strong technical and instructional skills, is detail-oriented, is adept at multitasking, and is willing to travel to multiple locations across North America.
Ability to work independently on assigned projects
The position requires someone who can prioritize the work to ensure the accurate and timely execution of deliverables.
Demonstrate training effectiveness through systematic program evaluation and continuous improvement strategy
Manage all hardware, software, classroom, and lab equipment expectations required to deliver training in a classroom setting
Travel requirements: up to 50%, with domestic and occasional international travel requirements to meet business needs

A successful candidate will have a well-rounded combination of the following:

2+ years of technical training experience
Working knowledge of Motorola Solutions Technology
Experience with Video Security and/or Access Control Solutions
Training Certificate from a professional certifying body
Proficient in various Office Productivity suites
Proficient in various Virtual Training platforms
Proven presentation skills and experience

#LI-MM1

Basic Requirements

HS diploma or equivalent
2+ years of technical, technical training, customer service, and/or technical sales experience

Travel Requirements25-50%

Relocation ProvidedNone

Position TypeExperienced

Referral Payment PlanNo

Our U.S. Benefits include:

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

EEO Statement

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Technical Trainer

Edtech.com's Summary

Technical Trainer Full Description

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