Virginia's Community College System
Human Resource Operations Technician
🇺🇸
Hybrid - Daleville, VA
🕑
Full-Time
💰
$46K - $50K
💻
Human Resources
🗓️
March 7th, 2026
Edtech.com's Summary
Virginia's Community Colleges System is hiring a Human Resource Operations Technician. The role involves performing entry-level technical tasks in human resource management, handling onboarding and offboarding processes, ensuring data accuracy across multiple HRIS systems, and supporting administrative functions to enhance operational efficiency.
Highlights
- Manage onboarding and offboarding life-cycle initiation and termination processes.
- Maintain accurate and updated data in multiple Human Resource Information Systems (HRIS).
- Provide entry-level technical services in human resources operations.
- Utilize Microsoft Office and HRIS software proficiently.
- Apply knowledge of state and federal employment laws and regulations.
- Handle multiple tasks and projects, ensuring timely and accurate completion.
- Strong customer service and communication skills required.
- Experience with data entry and administrative tasks essential.
- Salary range between $45,500 and $49,500 annually.
- Position reports to HR Operations Line Supervisor at VCCS Shared Services Center supporting 23 colleges.
Human Resource Operations Technician Full Description
Human Resource Operations Technician
Please see Special Instructions for more details.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Details
Posting Summary
Working Title | Human Resource Operations Technician
Role Title | Admin and Office Spec III
Role Code | 19013-SW
FLSA | Nonexempt
Pay Band | 03
Position Number | 27000322
Agency | VCCS-Shared Services Center
Division | Shared Services Center (Div)
Work Location | Botetourt - 023
Hiring Range | $45,500 - $49,500
Emergency/Essential Personnel | No
EEO Category | F-Admin Supp
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | Yes
Does this position have a bilingual or multilingual skill requirement or preference? | No
Work Schedule | Monday – Friday
8am – 5pm
Sensitive Position | No
Job Description
Innovation allows an organization to make the most of every dollar spent. At Virginia’s Community Colleges System (VCCS), our compelling mission, our ambitious strategic plan and our fiscal realities challenge us to ensure that community college resources are maximized for the priority of student success and credential completion. Nestled between the Blue Ridge and Appalachian Mountains, the VCCS Shared Services Center is centrally located to all 23 colleges in the VCCS, 43 miles from Blacksburg, VA, and a four hour drive from Washington, D.C. A vital part of the ever-growing Roanoke Valley, Daleville is a haven for tourists and residents alike. Within an hour’s drive are the breathtaking Smith Mountain Lake, world-famous Appalachian Trail, and many other outdoor activities, including golfing, biking, and hiking. The thriving Historic City Market in downtown Roanoke and the Daleville Town Center and Performance Pavilion also host farmers markets, community and cultural events, and festivals throughout the year. The VCCS Shared Services Center is an innovation strategy to advance the priority of student success, reduce the administrative burden on individual colleges, consolidate transaction-based functions, create economies of scale and improve backroom process efficiency. This work allows the VCCS to better focus resources on the students – helping them start their educational journeys, persist, and succeed.
Reporting to the HR Operations Line Supervisor, the position provides entry-level technical service in one or more functional areas of human resource management. This position will work with onboarding and offboarding systems to successfully perform and verify life-cycle initiation and termination processes. Additionally, this position will execute and ensure accurate and updated data is maintained in multiple HRIS systems and appropriately documented and reported. Other duties as assigned.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Knowledge of: Basic math, professional telephone etiquette, and standard business communications Computer systems, HRIS systems, and Microsoft Office programs State and federal employment practices and regulations Knowledge of process improvement techniques
Skills:Proficient in using Microsoft Office applications Strong verbal communication, writing, and proofreading/editing Attention to detail. Organizational skills to ensure processes are conducted accurately and timely Advanced customer service Analytical and critical thinking Proven problem-solver
Ability to: Track and complete several projects or tasks simultaneously and meet deadlines. Work in a fast-paced environment with multiple customers and priorities Apply knowledge of human resource principles and practices, including federal and state laws and regulations applicable to work Provide accurate and timely analysis of a variety of data Work flexible hours as needed Travel to System Office or other colleges for training and meetings Produce documents and reports as needed Organize and maintain employment files Ensure user data is accurate and updated in multiple HRIS systems in a timely manner Maintain confidential information in a secure and sensitive manner Analyze issues and recommend actions Work independently, as well as a team member Work effectively with a wide range of constituencies
Minimum Qualifications: Experience handling multiple administrative tasks/assignments at one time Customer service experience Data entry experience Experience with MS Office, including Excel
Additional Considerations | Additional Considerations: Experience with State and Federal laws related to employment Experience with DHRM employment policies and procedures Shared services or call center experience Experience working in a higher education environment Process improvement experience Experience with HRIS systems Experience in Human Resources PHR, SPHR and/or SHRM-CP, SHRM-SCP
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Less than 5%.
Role Title | Admin and Office Spec III
Role Code | 19013-SW
FLSA | Nonexempt
Pay Band | 03
Position Number | 27000322
Agency | VCCS-Shared Services Center
Division | Shared Services Center (Div)
Work Location | Botetourt - 023
Hiring Range | $45,500 - $49,500
Emergency/Essential Personnel | No
EEO Category | F-Admin Supp
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | Yes
Does this position have a bilingual or multilingual skill requirement or preference? | No
Work Schedule | Monday – Friday
8am – 5pm
Sensitive Position | No
Job Description
Innovation allows an organization to make the most of every dollar spent. At Virginia’s Community Colleges System (VCCS), our compelling mission, our ambitious strategic plan and our fiscal realities challenge us to ensure that community college resources are maximized for the priority of student success and credential completion. Nestled between the Blue Ridge and Appalachian Mountains, the VCCS Shared Services Center is centrally located to all 23 colleges in the VCCS, 43 miles from Blacksburg, VA, and a four hour drive from Washington, D.C. A vital part of the ever-growing Roanoke Valley, Daleville is a haven for tourists and residents alike. Within an hour’s drive are the breathtaking Smith Mountain Lake, world-famous Appalachian Trail, and many other outdoor activities, including golfing, biking, and hiking. The thriving Historic City Market in downtown Roanoke and the Daleville Town Center and Performance Pavilion also host farmers markets, community and cultural events, and festivals throughout the year. The VCCS Shared Services Center is an innovation strategy to advance the priority of student success, reduce the administrative burden on individual colleges, consolidate transaction-based functions, create economies of scale and improve backroom process efficiency. This work allows the VCCS to better focus resources on the students – helping them start their educational journeys, persist, and succeed.
Reporting to the HR Operations Line Supervisor, the position provides entry-level technical service in one or more functional areas of human resource management. This position will work with onboarding and offboarding systems to successfully perform and verify life-cycle initiation and termination processes. Additionally, this position will execute and ensure accurate and updated data is maintained in multiple HRIS systems and appropriately documented and reported. Other duties as assigned.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Knowledge of: Basic math, professional telephone etiquette, and standard business communications Computer systems, HRIS systems, and Microsoft Office programs State and federal employment practices and regulations Knowledge of process improvement techniques
Skills:Proficient in using Microsoft Office applications Strong verbal communication, writing, and proofreading/editing Attention to detail. Organizational skills to ensure processes are conducted accurately and timely Advanced customer service Analytical and critical thinking Proven problem-solver
Ability to: Track and complete several projects or tasks simultaneously and meet deadlines. Work in a fast-paced environment with multiple customers and priorities Apply knowledge of human resource principles and practices, including federal and state laws and regulations applicable to work Provide accurate and timely analysis of a variety of data Work flexible hours as needed Travel to System Office or other colleges for training and meetings Produce documents and reports as needed Organize and maintain employment files Ensure user data is accurate and updated in multiple HRIS systems in a timely manner Maintain confidential information in a secure and sensitive manner Analyze issues and recommend actions Work independently, as well as a team member Work effectively with a wide range of constituencies
Minimum Qualifications: Experience handling multiple administrative tasks/assignments at one time Customer service experience Data entry experience Experience with MS Office, including Excel
Additional Considerations | Additional Considerations: Experience with State and Federal laws related to employment Experience with DHRM employment policies and procedures Shared services or call center experience Experience working in a higher education environment Process improvement experience Experience with HRIS systems Experience in Human Resources PHR, SPHR and/or SHRM-CP, SHRM-SCP
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Less than 5%.
Posting Detail Information
Posting Number | CLS_4344P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 03/06/2026
Job Close Date | 03/19/2026
Open Until Filled |
Agency Website | www.ssc.vccs.edu
Contact Name |
Email |
Phone Number
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information | Hybrid telework available!
Sponsorship will not be offered for this position.
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/94188
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 03/06/2026
Job Close Date | 03/19/2026
Open Until Filled |
Agency Website | www.ssc.vccs.edu
Contact Name |
Email |
Phone Number
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information | Hybrid telework available!
Sponsorship will not be offered for this position.
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/94188
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Hybrid work schedules require 2 days in the Daleville, VA office and 3 days in a remote environment where SSC business can be conducted in a private and secure manner per state guidelines. Are you willing and able to work a hybrid schedule?
- Yes
- No
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Application
Optional Documents
- Other Document
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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