Human Resources Assistant

Edtech.com's Summary

University of the Pacific is hiring a Human Resources Assistant. This position manages front desk operations, administrative tasks, and HR service delivery, acting as the first point of contact for employees, students, and external stakeholders while supporting the HR team with various functions.

Highlights

Oversee front desk operations including I-9 verification, background checks, employment verifications, and Federal Work-Study audits.
Manage HR-related email and phone communications professionally and timely.
Provide general office support such as coordinating supplies, equipment setup, and safety requests.
Process EPAFs and support accurate employee recordkeeping and payroll actions.
Maintain HR websites to provide current information for employees and students.
Lead, train, and guide HR student workers.
Support and enhance HR service delivery and processes.
Requires proficiency in Microsoft Office Suite, HRIS systems, and document management platforms.
Minimum qualifications include two years of post-high school education, two years administrative experience, and one year in Human Resources.
Compensation ranges from $20.16 to $25.00 per hour depending on qualifications and responsibilities.

Human Resources Assistant Full Description

JOBS AT PACIFIC

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Posting Details

Position Information

Job Title	Human Resources Assistant
Union Level
Department	Human Resources
Campus	Stockton
Posting Number	201304153P
Full or Part Time	Full Time
Number of Months	12
Work Schedule	Work is performed during standard hours; Additional hours may be required to meet business needs or deadlines.
Position End Date
Open Date	09/02/2025
Close Date
Open Until Filled	Yes
Special Instructions to Applicants	For Applicants Seeking Job Opportunities within the University Internal: Internal applicants will be considered within the first five (5) business days of the posting period. External: External applicants will be considered on the sixth (6) business day of the posting period.
Sponsorship	This position is not eligible for a visa sponsorship now or in the future.

Position Summary Information

Primary Purpose	The Human Resources Assistant is responsible for ensuring the smooth operation of HR services by handling front desk operations, administrative tasks, and service delivery. This role serves as the first point of contact for employees, students, and external stakeholders, providing excellent customer service and administrative support to the HR team.
Essential Functions	Oversee daily front desk operations, including but not limited to, I-9 verification, background checks, unemployment and employment verifications, Federal Work-Study (FWS) audits, and OnBase document management. Manage and respond to all HR-related emails and phone inquiries in a timely and professional manner. Provide general office support, including coordinating office supplies, setup, maintenance requests, and coordinating safety-related requests. Processes student EPAF (Electronic Personnel Action Form) and other EPAFs as needed. Provides support to ensure accurate employee records and payroll actions. Manage and maintain HR websites such as MyPacific portal and HR external site, ensuring accurate and updated HR-related information for employees and students. Provide administrative support to the HR team including ProCard. Serve as a lead, train, and provide guidance to HR student workers, ensuring a positive and productive work environment. Support service delivery by maintaining efficient HR processes, enhancing employee experiences, and improving response times. University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.
Minimum Qualifications	Two (2) years of post high school education (minimum of 48 units). Two (2) years of experience in an administrative role. One (1) year of experience in Human Resources.
Preferred Qualifications	Bachelor’s Degree in Human Resources or related field. Two (2) years of experience in an administrative or customer service role, preferably within HR. Two (2) years of experience with I-9 verification, employment verification, and related compliance requirements. Two (2) years of experience managing front desk operations or working in a fast-paced, service-oriented environment. Strong organizational and multitasking skills with attention to detail. Proficiency in Microsoft Office Suite, HRIS systems, and document management platforms. Excellent communication and interpersonal skills to interact with employees, students, and external agencies. Experience with Federal Work-Study (FWS) audits. Ability to maintain confidentiality and handle sensitive information with discretion. Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice, equity, and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.
Physical Requirements	The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires extended periods of sitting and repetitive hand/wrist motion while using a computer keyboard and phone. Occasional standing, walking, climbing stairs, bending, stooping, and reaching. Occasional lifting up to twenty-five (25) pounds. Work Environment/Work Week/Travel: Work is performed during standard hours; Additional hours may be required to meet business needs or deadlines.
Hiring Range	$20.16 - $25.00 per hour. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate’s qualifications, internal equity, as well as market and organizational considerations when extending an offer.
Background Check Statement	All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening. AB 810 Misconduct Disclosure Requirement: University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.
Anti-Discrimination/EEO Policy Statement	University of the Pacific is an equal opportunity employer dedicated to workforce diversity across backgrounds, experiences, and viewpoints. Pacific does not unlawfully discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability, or other legally protected characteristics or combination of such characteristics. While we strive to attract a broad and representative pool of candidates, all hiring decisions are made based on merit, selecting the most qualified individual for each position.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Do you have at least two (2) years of post-high school education (minimum of 48 units)?
- Yes
- No
* Do you have at least two (2) years of experience in an administrative role?
- Yes
- No
* Do you have at least one (1) year of experience in Human Resources?
- Yes
- No
* Please describe your experience with the following: I-9, background check, employment verification, and unemployment claims.
(Open Ended Question)

Applicant Documents

Required Documents

Resume
Cover Letter/Letter of Application

Optional Documents

Other Document

Stockton Campus

Sacramento Campus

San Francisco Campus

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Original Job Description