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iMentor

Human Resources Associate

🇺🇸 Hybrid - New York, NY 🕑 Full-Time 💰 $62K - $68K 💻 Human Resources 🗓️ January 24th, 2026
Zendesk

Edtech.com's Summary

iMentor is hiring a Human Resources Associate. The role involves supporting the HR department with full-cycle employee assistance, managing HR-related inquiries through various channels, handling payroll processing, and maintaining compliance with multi-state HR laws and policies. The associate will also facilitate benefits education, support leave administration, and manage HRIS system updates while collaborating with external HR partners.

Highlights
  • Manage onboarding, background checks, trainings, benefits administration, and offboarding.
  • Respond to HR support requests via ZenDesk, Slack, and email.
  • Assist with payroll processing and leave administration.
  • Maintain personnel records and facilitate benefits education sessions.
  • Support annual audits, workers' compensation, and compliance trainings.
  • Update and manage HRIS system data and liaise with brokers and PEOs.
  • Require 2-3 years of HR compliance experience across multiple states and strong administrative skills.
  • Bachelor’s degree mandatory with professionalism in handling confidential information.
  • Salary range of $62,000 to $68,000 annually with up to 100% employer-funded medical and dental coverage.
  • Comprehensive benefits including paid vacation, holidays, parental leave, 401k match, flexible work arrangements, wellness time, and professional development opportunities.

Human Resources Associate Full Description

The Human Resource (HR) Associate supports the Human Resources department in day-to-day administrative and operational tasks. This role is ideal for an early-career professional interested in building a foundation of knowledge in HR operations, employee relations, recruitment, and compliance, for a 25-year-old nonprofit that is evolving and expanding its ever- sophisticated and valuable benefits and support offerings. Join us and serve as a resource for 150 staff working across the country, out of three direct-service offices, and also remotely, ensuring their easy access to support, salary, benefits, leave, etc.  This is a hybrid role; you’ll work three days from home and two from our New York City Headquarters. Reporting to, and coached by, the Director of Human Resources, you’ll be part of the Equity, Talent, and Human Resources (ETHR) Team, winner of three straight iMentor Halloween Showdown titles!Responsibilities
  • Provide full-cycle employee assistance: onboarding, background checks, required trainings, benefits administration and support, and offboarding.
  • Respond to HR-related ticketing system (ZenDesk), first triage for support requests (also via Slack or email).
  • Provide payroll processing support.
  • Support staff on leave administration (staff going out on extended leave).
  • Record-keeping of personnel files.
  • Run benefits information sessions for new staff (benefits education) and answer questions.
  • Support annual audits and renewals of workers' compensation.
  • Facilitate and track participation in annual compliance trainings for staff.
  • Ensure proper handling and documentation of employee inquiries and investigations with an eye toward sensitivity and confidentiality.
  • Manage changes and updates within our HRIS system.
  • Liaise as necessary with our brokers, PEO, and other HR partners.
Qualifications
  • Attention to detail, excellent communication skills, and customer service orientation.
  • Minimum of 2-3 years of experience with HR laws, compliance, policies, and regulations, and appropriate handling of confidential information.
  • Experience with multi-state HR work, including compliance and policies across different jurisdictions.  
  • Administrative competence with HRIS systems.
  • Professional maturity in handling sensitive, often confidential. information with integrity.
  • Systems mindset; ability to effectively operationalize and organize tasks.
  • Bachelor’s degree required.
Compensation and Benefits
  • Salary $62,000 to $68,000 annually commensurate with experience.
  • Up to 100% employer-funded comprehensive medical and dental coverage.
  • 18 paid days annual vacation (increasing annually to 21, 23, 25), 13 paid holidays, plus your birthday, plus one floating holiday, iMentor closed between Christmas Eve and New Year’s Day, plus 8 sick days annually.
  • 401k match up to 4%.
  • Flexible Home/Office/School working arrangement.
  • Pre-tax commuter benefits.
  • Dependent care and health care flexible spending plans. 
  •  1 hour of wellness time off per week for wellness activities of your choosing.
  • Flexible personnel wellness budget for reimbursements or marketplace purchases.
  • Every staff member is eligible for organization-sponsored professional development annually.
  •  9 weeks of paid parental leave