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Virginia Tech

Identity and Access Management Business Analyst

🇺🇸 Hybrid - Blacksburg, VA

🕑 Full-Time

💰 $77K - $95K

💻 Information Technology

🗓️ June 12th, 2025

SQL

Edtech.com's Summary

Virginia Tech is hiring an Identity and Access Management Business Analyst. This role involves working with stakeholders to capture requirements for IAM implementations, aligning SIS services with business needs, and providing support and subject-matter expertise. The IAM Business Analyst will collaborate with developers and support teams to ensure secure, user-focused digital access and maintain documentation.

Highlights
  • Collaborate with stakeholders, test engineers, and developers.
  • Define and implement IAM access control systems.
  • Experience with agile development and BDD/TDD environments is preferred.
  • Intermediate SQL skills required.
  • Experience with ServiceNow, JIRA, and IAM systems like SailPoint.
  • Master's degree in a related field or equivalent work experience required.
  • Salary range: $77,000 - $95,000 annually.
  • 40 hours per week.

Identity and Access Management Business Analyst Full Description

Job Description
The Identity and Access Management (IAM) Business Analyst reports to the Director of Identity Architecture and Technology within Secure Identity Services (SIS). The IAM Business Analyst is responsible for working with stakeholders to capture requirements and feature requests that drive IAM implementations, partnering with test engineers and developers to define behavior driven development feature files, and ensuring the alignment of SIS services with business needs and security and policy controls. The IAM Business Analyst will play a critical role in the implementation and support of access control systems, will provide escalated support and subject matter expertise in support of the Identity Management Customer Support team as well as other customers, and will maintain service, process, and product documentation.

Please note: sponsorship is not available for this position.

Required Qualifications
- Master’s degree in computer science, Information Systems, STEM, or a related field or bachelor's degree plus training and work experience that equates to a master's degree. 
- Demonstrated ability to be a knowledge leader
- Intermediate level experience as a Business Analyst
- Experience working as a business analyst in an agile development environment
- Basic to Intermediate SQL skills
- Strong analytical and problem-solving skills
- Excellent communication skills and extensive experience working with business and technology stakeholders

Preferred Qualifications
- Intermediate level experience as a Business Analyst in an IAM environment
- Demonstrated knowledge of Identity and Access Management business processes and controls
- Experience working in a BDD/TDD development environment
- Experience with ServiceNow and JIRA
- Experience with enterprise IAM systems (e.g. SailPoint, OIM, MidPoint)
- Experience with Directories (LDAP, AD)
- Experience participating in a cross-functional role-modeling exercise with both business and technical users to create roles that accurately reflect the organization's business and corresponding IT access authorizations to fulfill those business needs
- Experience in a TIER II customer service or request fulfillment team
- Experience in a Higher Education environment.

Overtime Status
Exempt: Not eligible for overtime
Appointment Type
Regular
Salary Information
77,000 - 95,000
Hours per week
40
Review Date
6/24/2025

Additional Information
The successful candidate will be required to have a criminal conviction check.

About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance.  These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact IT Human Resources at ithr@vt.edu during regular business hours at least 10 business days prior to the event.